Image of Lauren Hale

Lauren Hale's email & phone number

Customer Success Manager

Lauren Hale's Email Addresses & Phone Numbers

Lauren Hale's Work Experience

OneSource Virtual

Customer Success Manager

Dallas, Texas


HRIS Business Analyst II- Workday

January 2015 to July 2015

Portland, Maine Area

Lauren Hale's Education

Waynflete School

High School

2004 to 2006

University of Southern Maine

Bachelors, Business

2006 to 2010

Lauren Hale's Professional Skills Radar Chart

Based on our findings, Lauren Hale is ...

Cause-and-effect oriented

What's on Lauren Hale's mind?

Based on our findings, Lauren Hale is ...

56% Left Brained
44% Right Brained

Lauren Hale's Estimated Salary Range

About Lauren Hale's Current Company


Frequently Asked Questions about Lauren Hale

What company does Lauren Hale work for?

Lauren Hale works for Unum

What is Lauren Hale's role at Unum?

Lauren Hale is HRIS Business Analyst II- Workday

What is Lauren Hale's personal email address?

Lauren Hale's personal email address is la****[email protected]

What is Lauren Hale's business email address?

Lauren Hale's business email address is l****[email protected]

What is Lauren Hale's Phone Number?

Lauren Hale's phone +44 ** **** *245

What industry does Lauren Hale work in?

Lauren Hale works in the Human Resources industry.

About Lauren Hale

📖 Summary

Customer Success Manager @ OneSource Virtual I work with customers on a strategic level to define success criteria, monitor customer health, proactively communicate, oversee usability improvement, act as an escalation point and meet with customers periodically through regular success checkpoints. I ensure that customers achieve success according to their criteria.Essential Duties and Responsibilities include but are not limited to: • Manage the overall responsibility for managing the customer relationship.• Establish a trusted adviser relationship that works to ensure customer’s overall satisfaction with our products and services.• Act as a liaison between varying OSV service delivery areas management and the customer with a focus on communicating the Workday roadmap and how the roadmap will influence customer activities.• Develop success plans for customers that outline their critical success factors, metrics for success, potential issues, and provide recommendations.• Prioritize and driving resolution on escalated customer issues.• Promote opportunities for two-way communication.• Monitor and facilitate the customer’s adoption of our solution features and functionality with providing Workday with an understanding of their overall business needs as they relate to our products.• Leverage customer relationships as needed for prospect references.• Keep customers informed of process and procedural changes.• Demonstrate competency in the Workday product suite - Financials, HCM, and Payroll. Work with the client project manager and executive team to identify/resolve all issues that could impact satisfaction. Dallas, TexasHRIS Business Analyst II- Workday @ Unum From January 2015 to July 2015 (7 months) Portland, Maine Area

Lauren Hale’s Personal Email Address, Business Email, and Phone Number

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In a nutshell

Lauren Hale's Personality Type

Introversion (I), Intuition (N), Thinking (T), Judging (J)

Average Tenure

0 year(s), 7 month(s)

Lauren Hale's Willingness to Change Jobs



Open to opportunity?

There's 85% chance that Lauren Hale is seeking for new opportunities

Lauren Hale's Social Media Links

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