As an ITIL, Prince 2 and Six Sigma accredited Project Manager with over 6 years professional experience across Europe and Asia, in both outsourced and in-house environments, I have delivered and lead teams in service delivery excellence across a diverse range of IT and telecommunications projects. Each one of my positions has involved managing multiple projects across different workstreams and technologies.

Project Management Department Leader @ From July 2015 to Present (5 months) Sydney Area, AustraliaProject Manager @ From February 2013 to Present (2 years 10 months) Project Manager @ Project Manager, working in an Agile SCRUM environment I am responsible for the entire lifecycle of the project including but not limited to; Project specification documents, Budget control, Website Design & Development, CMS training, Bug testing & fixing, Service Level Agreements, SEO and Sales. From October 2011 to December 2012 (1 year 3 months) London, United KingdomSAP Project Support @ SAP Project Support contract role for British American Tobacco creating Hybrid Fit Gap Analysis for Malaysia pilot launch of the biggest SAP project worldwide. Work packages included presentations of scenarios and process documents in Marketing, Data, Finance and Operations. From September 2011 to September 2011 (1 month) London, United KingdomProject Coordinator @ A project management and delivery contract role that required the project to be managed from inception to delivery. This position regularly entailed the delivery of presentations on a detailed technical and commercial level to stakeholders from across the client's business, including at board-level. From June 2011 to September 2011 (4 months) Service Manager & Web Analysts @ A Web Analyst contract role where I was responsible for all online resources including; IT Services, Marketing, SEO and Analytics. From June 2011 to September 2011 (4 months) ICT Teacher @ Delivering content rich lessons to students in A - level and GCSE dramatically improving achievement grades from previous years. Improving ICT systems for optimum performance levels within tight schedules, trouble shooting, problem solving and applying permanent solutions. From January 2009 to August 2011 (2 years 8 months) PD/H/PE Teacher @ Teaching co-educational PD/H/PE and Sport Science classes from years 7 –10 Co-ordinating swim school program. Coaching Austag, Futsal, Swimming From July 2008 to December 2008 (6 months) PD/H/PE Teacher & Sports Coordinator @ To educate girls in Years K-10 in the PD/H/PE syllabus. The organisation and management of Netball years K-12, Basketball & Volleyball years 7-12, school/ zone swimming, athletics and cross-country carnivals and school knockout teams. Pastoral care leader to year 7. Mentor to year 12 students. Coaching Netball, Basketball, and Volleyball. Involvement in various extra-curricular activities including; World Youth Day Leader 2008, Drama and Music Festivals. From July 2007 to July 2008 (1 year 1 month)

Masters of Computing Technology, Computer Science @ University of Southern Queensland From 2012 to 2013 Bachelor of Secondary Education in Human Movement and Health Education, Education @ University of Sydney From 2001 to 2005 Lauren Graham is skilled in: Project Management, SEO, Problem Solving, Scrum, HTML, PHP, Team Leadership, Web Project Management, ITIL, Six Sigma, Web Design, JavaScript, jQuery, PRINCE2 Practicioner, Telecoms