Laura McLaughlin's Email Addresses & Phone Numbers

📖 Summary

Hello! My name is Laura McLaughlin. I am an ambitious and accomplished senior at the University of Massachusetts Amherst, pursuing a Bachelor of Science in Psychology and a Minor in Sociology. My involvement on campus extends far beyond academics, as I am a Division 1A Student Athlete on the cheerleading team, and a member of the Active Minds chapter on campus. Active Minds is a national, nonprofit organization dedicated to raising mental health awareness among college students on the peer level. In addition to these two leadership roles, I am also a research participant for the Department of Psychology. My most recent professional experience is my Customer Operations Internship at Medtronic, a world premier medical technology and services company. In this position, I research, track, and provide problem resolution for internal and external customers. I also determine product availability, schedule delivery requirements, and develop a corrective course of action in problem situations by balancing customer satisfaction and financial costs. My academic and professional experience has provided me with skills such as analytical research, data analysis, effective problem solving, professional writing, marketing and advertising. I pay exceptional attention to detail, possess highly developed communication skills, and am able to plan and develop complex projects. I am eager to utilize these abilities while I pursue a career in recruiting and sales upon completion of my undergraduate degree.Customer Operations Intern @ -Research, track, and provide problem resolution relating to freight issues and communicate to the appropriate internal or external customer -Determine product availability and release dates on backordered product and communicate accurate information to customers -Work with distribution centers and carriers to meet schedule delivery requirements -Develop a corrective course of action in problem situations by balancing customer satisfaction and financial costs From June 2015 to September 2015 (4 months) Program Development Intern | Student Development and Counseling Center @ -Collaborate with university counselors to implement a group therapy program for students -Analyze statistics and compile data to improve student counseling services -Write and develop new material utilized by the counseling center’s website -Assist with project management for student development programs From May 2014 to September 2014 (5 months) Public Relations Assistant | Office of Alumni Relations @ -Present research projects to donors to achieve funding success and secure WPI’s vital resources -Contribute news and information to Transformations, the alumni magazine -Contact university alumni, students, faculty and donors to promote university projects -Create press releases and advertisements for university events From May 2014 to September 2014 (5 months) Building Manager | Rubin Campus Center @ -Manage the Rubin Campus Center at Worcester Polytechnic Institute -Oversee and operate the campus Information Center -Provide solutions to building-related and school-wide requests and services -Offer technical support to students, faculty, and guests during meetings, activities, and events From December 2013 to February 2014 (3 months) Bachelor of Science (B.S.), Psychology and Sociology, Junior @ University of Massachusetts, Amherst From 2013 to 2016 Laura McLaughlin is skilled in: Report Writing, Proposal Writing, Creative Writing, Public Speaking, Customer Service, Reporting & Analysis, Corporate Communications, Social Media, Online Advertising, Building Management, Office Administration, Inventory Management, Business Development, Data Analysis, Marketing