I am passionate about…

eCommerce Academy Manager @ From March 2015 to Present (10 months) eCommerce Academy Coordinator @ From October 2012 to March 2015 (2 years 6 months) Technology Workforce Coordinator @ Mobilising the Technology workforce across four venues at Test Events and during the Olympic and Paralympics Games. This includes: - Ensuring that transport, parking allocations, accreditation, accommodation and catering requirements are met for volunteers, paid staff and partners. Negotiating appropriate solutions with senior stakeholders. - Volunteer management including scheduling and rostering Technology volunteers using large Excel spreadsheets and in-house systems, dealing with volunteer queries around their shifts, training sessions, uniform collection and dealing with any transport issues. - On-boarding 2000+ volunteers for roles during the Olympics and Paralympics - Providing weekly Technology Operational Readiness updates and escalations to the Venue Technology Managers at venues From April 2011 to September 2012 (1 year 6 months) Travelled and Worked Extensively @ During this period I worked extensively in the hospitality sector to fund my travels. From August 2008 to April 2011 (2 years 9 months) Commercial Assistant @ -Working within the International Team, contributing in several new ventures including opening the first International Store in the Czech Republic and expansion into Poland. My main Responsibilities included: • Managing and maintaining a number of databases which were mainly in large excel files and sequel servers. This involved updating them with new product information from sources such as SAP. • Manipulating data to send detailed reports to colleagues. • Ensuring all products being sent overseas held the correct information on the packaging and internal instructions. • Managing a team of temporary workers to capture the back of packaging data and internal instructions, ensuring the data is correct and then working with a translation company to translate within appropriate timescales. • Secretarial duties to my superiors including; diary management, booking flights and accommodation, processing invoices, managing and reconciliation of currency given to colleagues, ordering stationary, logging team holidays. • Taking accurate meeting minutes at regular meetings. From May 2007 to August 2008 (1 year 4 months) Team Assistant for the BBC Trust @ Team Assistant to the Accountability Team and Personal Assistant to the Public Accountability Manager for the West Midlands and East Midlands Regional Audience Councils. This included: • Providing compressive administrative support. • Diary management, organizing accommodation, transport and hospitality for meetings. • Liaising closely with the public, providing support and assistance to the Regional Audience Council members, dealing with confidential files. • Taking primary responsibility for maintaining the online filing systems ensuring that these are kept in line with BBC policy, sole responsibility of maintaining Access 2000 database of council members and managing a shared drive. • Managing the online message board – keeping managers up to date with any views from Council Members and informed the members of any responses. From February 2007 to May 2007 (4 months) Sales Administrator/ Internal Account Manager @ • Liaising with customers on stock requirements and technical issues. • Receiving and inputting customer orders using local software and SAP. • Liaising closely with external sales staff in customer issues such as pricing. • Working closely with the Commercial Manager to ensure profitability of all business • Managing all European accounts • Expediting of orders and escalation to Team Leading/Planning • Processing of quotes • Processing of debit notes, credit notes and invoices. From August 2004 to February 2007 (2 years 7 months)

* Business Administration Apprenticeship @ Studley High School Laura Curnin is skilled in: Sports, Project Delivery, Stakeholder Management, Teamwork, Training, Management, ITIL, Telecommunications, Team Building, Event Management, PRINCE2, Project Management, Team Management, Team Leadership