Latoya Terry's Email

I’m a dedicated individual with extensive experience in the Business field. I also possess a high quality of managerial experience. I consistently perform at an Intermediate/advanced level and I aim to deliver the best results possible. My business style is solid. I possess great leadership abilities and demonstrate great personality characteristics within my environment and amongst my peers. My ability to maintain a high level of confidentiality, communicate effectively, multi-task under pressure, and strive towards growth are a few examples of the many qualities that I’ve demonstrated during my work performances. As I learn and grow, I will continue to apply my wide range of skills, knowledge and good work ethics towards my work environments and faithfully possess an outstanding attitude while using the necessary attributes as efficiently as possible.

Audit Clerk @ 1. Collects, enters, processes, sorts, and tabulates information according to departmental process and procedure. At higher classification levels, processes involve a wide range of procedures, research, decision making, and discretion. 2. Provides general information, instruction and assistance regarding programs and services to the public and other employees; answers questions regarding specific departmental procedures and practices; provides information over the telephone and makes appointments. 4. Prepares/compiles letters, memoranda, reports, case histories, invoices, statements, warrants, permits, charts, tables, claims, tax lists, deeds, court orders, mortgages and marriage license and records reports, bills, vouchers, receipts, lists, schedules, appointments, orders, notices and statistical data and other documents related to the area assigned. 5. Requests and accepts records and other information from a variety of sources. Inputs and maintains data into various database programs; posts information from various reports and documents to appropriate records. Audits and verifies documents and other records for a variety of purposes to include accuracy, legality, consistency 6. Operates a variety of office equipment such as computer terminals, calculators, fax, copier, information and image management systems, copiers, sorters, viewers and other office machines to enter and retrieve data, produce and/or process, materials to include correspondence, memoranda, reports, numeric data, requisitions, tabulations and statements. 7. Assists in the training of other staff members as needed. 8. Prepares, composes, types or assembles information into proper form from outlined instructions or established procedures including letters, forms, records and reports from rough drafts, marginal notes or verbal instructions; types bills, vouchers, receipts, lists, schedules, orders, notices and statistical data. From April 2015 to Present (9 months) Instructional Assistant @ 1. Assists teachers and other professional personnel with instructional and behavioral management activities in Special Day Classes or the regular classroom. 2. Tutors individual students and small groups of students to reinforce and follow up on learning activities; monitors and assists students through drills, practice and study trip activities; supervises students as directed. 3. Works with students with multiple physical, emotional, and learning disabilities. 4. Reviews daily lesson plans with instructional personnel; consults with teacher regarding student’s individualized education program (IEP) and health care plan. 5. Assists with the presentation of learning materials and instructional exercises, maintaining appropriate timeliness. 6. Observes behavior of students to see that they do not injure themselves or others; takes notes on students’ progress. 7. Sets up work areas and prepare materials for appropriate instructional activities. 8. Operates a variety of instructional media and equipment and maintains and distributes an inventory of textbooks, supplies and equipment. 9. Provides a variety of clerical and supportive tasks; maintains confidential student records and files and, upon request, attends meetings and parent conferences related to curriculum and/or student-related concerns. 10. Attends to the personal care needs of some students with physical limitations; implements health care and physical care procedures such as toileting, washing, and feeding. This may also include assistance with educational aids such as typewriter, tape recorder, visual and hearing amplification aids, braces, crutches, and wheel chairs. 11. Attends training regarding physical care, health care, daily living assistance, behavior management, crisis intervention, as appropriate. 12. Assists student in developing skills, which lead him/her to join the mainstream educational environment and to help student to work independently. From October 2013 to March 2015 (1 year 6 months) WIC Clerk @ Coordinate with various departments and assist in development and execution of activities. Manage all program work and perform require typing and issue benefits for programs. Maintain all necessary data and ensure compliance to all Federal, State and local regulations. Manage all phone calls and schedule WIC appointments. Administer customer information and ensure timely processing all information. Perform blood tests on clients and manage necessary data. Analyze client requirements and prepare records for referrals. Supervise and maintain records of all nutrition education programs by various boards. Participate in variety of professional and personal activities. Administer efficient working of WIC programs and maintain records of appointment and immunization records. Printing and distributing Food Instruments to participants by performing data entry in the automated Integrated Statewide Information System. Maintain and update records on automated integrated statewide information systems. Manage check stock inventory and prepare require ISIS reports. Perform all work for centralized telephone office. Maintain records for all WIC participants on an everyday basis. From November 2013 to November 2014 (1 year 1 month) Administrator @ • Shipping & Receiving: Preparing orders for shipment, Inventory, and Cycle counting • Production Control: Run prints, Releasing production orders, Rescheduling orders on the shop floor, Assist with ECNs (engineering change notices), and BOM (bill of material) line revisions • Sales: Filing, Sales Order Entry, Bill of Materials, and Processing Drawings • Engineering: Bill of Materials and Process drawings • Additional administrative duties as assigned, to include but not limited to: Daily receptionist responsibilities and Filing Utilize a specialized engineering software and Microsoft Office to prepare spreadsheets, prepare correspondence, and manage company files. Perform general office duties such as data entry and answering multi-line telephone system with a multi-screen setup. From November 2007 to May 2013 (5 years 7 months) Keyholder @ •Supervise a staff of 2 to 5 employees, entrusted with the keys to open and close the location, entrusted with access to the safe, sign off and handle the receipt of inventory, supervise the transfer of money to Dunbar Armor for bank deposit, security override responsibility to all registers, assist with interviewing employees, train new employees, ensure that the merchandise is properly displayed, and general customer service. • Supports a great customer experience by modeling the Charlotte Russe service proposition •Supervises the sales floor ensuring key selling zones are covered, ensuring that sales associates take meals & breaks in compliance with Charlotte Russe Policy, and following all Loss Prevention policy and procedures • Acts as a mentor to coach employees and offer feedback • Communicates store priorities as determined by store management and delegates tasks to Sales Associates accordingly. Opens and closes the store per company guidelines • Audits and approves register transactions in accordance with established policies and procedures •Demonstrates knowledge of merchandise, current marketing campaigns, and in-store promotions • Execute store visual, merchandising and signage direction as communicated by the home office and determined by the store management team From August 2007 to April 2013 (5 years 9 months)

Bachelor of Arts (B.A.), Business Administration @ University of La Verne From 2014 to 2015 business administration @ San Bernardino Valley College From 2013 to 2014 Associate of Science (AS), Psychology @ Sinclair Community College From 2010 to 2013 Associates Degree, Paralegals @ Fortis College-Centeville From 2008 to 2010 law and society @ UCSB From 2004 to 2006 Latoya Terry is skilled in: Customer Service, Merchandising, Retail, Time Management, Data Entry, Retail Sales, Outlook, Inventory Control, Loss Prevention, Sales, Store Management, Microsoft Excel, PowerPoint, Management, Microsoft Office