Building a World-Class sales engine with an amazing team at Vision Critical. I'm hiring! Specialties: Inside Sales Management Sales Training and Team Building Coaching and Leadership Sales Operations - process design, sales automation, reporting and analytics Demand Generation - Social selling, email marketing

Director, Inside Sales @ “The feedback is instantaneous. And we can take that feedback to our executives, or to the decision table, to really inform the directions we are going.” - - - - - - - - Vision Critical is the market leader in providing secure communities for ongoing customer conversations that deliver continuous customer intelligence. Why is customer intelligence important to every organization? The walls that once separated companies from their customers have crumbled. Today’s empowered customer has quick and easy access to reams of information about your brand, the quality of your services, the value of your prices and the reliability of your products. Powerful information that people use to make fast and often permanent decisions about becoming a customer or not—about committing to a relationship with your business. Companies who don’t love and respect their customers do so at their peril. Not only are they failing to connect with the most important people in the company—their customers—they are neglecting a relationship that could be a critical competitive advantage. However, contemporary tools that promised to help companies engage at scale with their customers have yet to deliver on their potential. Big data is completely unruly. Ad hoc surveys are impersonal. Social media is dominated by an oligarchy of overactive enthusiasts. Yes, they are different tools with unique attributes, but big data, social media and ad hoc surveys share one thing in common: they struggle to deliver timely, ongoing, actionable insight that drives better business outcomes. To thrive in the regime of the hyper-informed, always-on customer, you need to engage them directly in a structured and controlled environment. You need to invite them into your inner circle and give them a say in the way you do business and demonstrate that you’re not just listening, but acting on their insight. From June 2015 to Present (5 months) Toronto, Canada AreaCo-Owner @ OpenMat Mixed Martial Arts is Toronto's premiere martial arts academy, offering Muay Thai Kickboxing, Brazilian Jiu-Jitsu, MMA, FightFit Group Fitness, Judo, Yoga and Wrestling. Conveniently located at Yonge & Bloor, we cater specifically to Toronto's young professionals looking for a fun way to get in shape, learn self-defense and meet new people. OpenMat is the ideal choice for beginners because our instructors are the most rigorously trained in the country. We utilize an easy to follow and structured beginners curriculum and we are renowned for our friendly, welcoming atmosphere. If you are an experienced martial artist, we also have a successful professional MMA team and one of the top BJJ teams in the country. Come try a Free 30-Day Trial and Free Private Lesson to get started! Visit us at www.OpenMat.ca From January 2009 to Present (6 years 10 months) Director, Sales @ BeneFACT Consulting Group is Canada's largest independent R&D tax recovery firm. Our nationwide team of financial and technical experts is dedicated exclusively to helping Canadian companies maximize their SR&ED (Scientific Research & Experimental Development) claims. We are Canada’s premiere SR&ED experts and we offer the most comprehensive, end-to-end claim preparation services in the industry. Our proven track record and a stellar industry reputation across Canada speak for themselves. From August 2014 to April 2015 (9 months) Toronto, Canada AreaDirector, Delegate Sales & Production North America @ Builder - Oversaw 4 managers and 35 sales executives across 14 annual North American events - Re-developed two week delegate sales onboarding & training program, advanced training curriculum and developed first Delegate Sales Management Training Program - Promoted 6 executives to management positions over a 2 year period Achiever - Achieved 102%+ of $1.6 million 2011 sales target - Finished 4th in 2011 “Global High-Roller Incentive” out of 150 sales executives, managers and sales leaders - Assumed interim responsibility for summit content production, speaker acquisition and product development from April 2011-November 2011 in addition to sales management responsibilities From August 2010 to April 2012 (1 year 9 months) Toronto, Canada AreaDelegate Sales Manager @ Builder - Grew (hired, on-boarded & trained) my sales team from 4 to 14 executives over a 12 month timespan Achiever - Awarded Top Delegate Sales Manager Award 8 of 12 months - Promoted to become youngest manager in the North American office history From September 2009 to August 2010 (1 year) Toronto, Canada AreaCorporate Sales Executive @ Achiever - President’s Club 2009 - top 5% North America Sales From July 2008 to September 2009 (1 year 3 months) Toronto, Canada Area

Commerce, Business @ Queen's University From 2004 to 2008 Kyle Norton is skilled in: Entrepreneurship, New Business Development, Sales, Sales Management, Management, Selling, Account Management, Training, Training & Development, Marketing, Lead Generation, Online Marketing, Business Development, SR&ED, R&D Tax Credits, Leadership, Web Marketing, Social Media Marketing, Marketing Strategy, Direct Sales, B2B, Internet Marketing, Team Leadership, Negotiation, Market Research, Consultative Selling, Social Media, Sales Process, Business Strategy, Marketing Communications, Corporate Tax