Creative human resources leader with experience partnering with the executive team to achieve business results through people oriented programs. With almost 20 years of dealing with complex employee issues, recognized for innovation, and building a culture of trust and respect. Unique ability to create efficient teams that use process to improve organizational outcomes. Key strength in implementing...
Creative human resources leader with experience partnering with the executive team to achieve business results through people oriented programs. With almost 20 years of dealing with complex employee issues, recognized for innovation, and building a culture of trust and respect. Unique ability to create efficient teams that use process to improve organizational outcomes. Key strength in implementing programs that reduce organizational costs and improve retention. Specialties: Growth focus; union experience; disaster recovery and business continuity; training and development; mergers and acquisitions. Health and welfare benefits, including wellness and consumer directed health programs.Human Resources Director @ Head of human resources for 600 employee company with 5 locations in 4 states and 5 separate bargaining units. From October 2012 to Present (3 years 3 months) Greater Seattle AreaFirm Administrator @ Managed business adminstration function, including human resources, for a growing law firm with offices in Seattle, Tacoma, Spokane and Burlington, Washington. Implemented cost and efficiency measures in areas such as payroll, human resources and recording keeping. Responsibile for developing and implementing staff/recruitment plans and budgets during the firm's signficant growth period. Managed employees across the organzation including payroll, accounting, marketing, medical records, clerical and human resources. From March 2010 to October 2012 (2 years 8 months) Greater Seattle AreaChief Human Resources Executive @ A senior leadership team member initiated human resources programs to achieve business goals for a regional property casualty insurer; redesigned compensation structure, by evaluating job descriptions and associated ranges and identifying inconsistencies, which created an easy to implement structure. This allowed GIA to be more competitive in our recruitment and retention of staff. Implemented formal company-wide development/training program, negotiated with vendors, created and delivered courses for all levels of staff. Topic included Sexual Harassment Prevention, DiSC and Customer Service Skills. Created a culture of wellness by providing enhanced resources for fitness, weight loss and stress reduction. Provided general information to staff to educate on the impact of lifestyle choices. Program was designed to not only improve employee wellness, moral and effectiveness, but to also reduce employee benefit costs long term. Negotiated insurance plan adjustments and maximizing services while reducing premium rate increase from 23% to 8%. Developed employee feedback program with incentives for generating ideas to improve organization, allowing employees to recognize their impact on business objectives. Updated benefit processing system, audited participants, consolidated records and ensured regulatory compliance. Initiated payroll and 401k conversion projects that created more efficient and effective processes, reduced overall cost, improved accuracy, and made necessary data readily available to manage human resource costs. Identified errors in retiree benefits, brought program into alignment per board directives, and created procedures to ensure future efficiency and accuracy. From August 2008 to October 2009 (1 year 3 months) Director, Human Resources @ Oversaw all human resources activities for 60-employee municipality, including oversight of two union contracts, performance management, payroll, benefits, and training. Improved efficiencies in maintaining HR documentation, updating employee handbook and consolidating to policy manual. Implemented training partnership with Shoreline Community College during roll out of new technology ensuring all users were familiar with new system at implementation. Reduced formal union grievances, strengthening relationships and opening communication with stewards for both Teamsters and the Guild. Mediated conflict between two departments, investigating root cause and bridging managers to strengthen collaboration among teams. Launched first large group consumer directed health plans with wellness components following comprehensive analysis and presentation to City Council. Achieved Teamster contract approval with anticipated 14% pay increase over 3 years following pointed communication and preparation for Council to understand issues. Conducted off-site retreat with Senior Leadership and Council, strengthening team and beginning enhancement of City vision. From May 2007 to August 2008 (1 year 4 months) Director, Human Resources & Administration @ Oversaw human resources and administration functions of 200-employee regional health coverage provider. Conceived recruiting process and policies in the absence of any controls, improving efficiency, quality of new hires and reducing turnover from over 50% to less than 15%. Created supervisor guide and training on recruitment and performance management processes developing a culture of trust and partnership between HR and managers. Composed communication and integration plan following acquisition of regional PPO, smoothly transitioning new employees into system. Devised and tested disaster recovery plan, validating benefit of telecommuting workforce. Earned 2002 City of Seattle Commuter Challenge Diamond Award for telework program that improved retention with a 12% telecommuting workforce. Created comprehensive layoff notification process that treated employees with respect and dignity, resulting in multiple employee re-hires in other business units. Established culture of open communication rewarding employees for performance and providing many opportunities for growth and development. Created training for First Choice Health EAP product still used by customers and clients today. From March 1998 to May 2007 (9 years 3 months) Assistant Human Resources Administrator @ Managed recruiting, and benefits and payroll for 300-employee patent and trademark law firm practicing throughout Virginia and California. Built strong external recruiter relationships to maximize reliance for sourcing candidates, creating efficiency in filling an average of 12 - 15 requisitions at any time. Assessed staffing agency costs and turnover identifying recommending changes in recruiting efforts that reduce costs. Coached managers to handle performance issues and disciplinary process, creating culture of consistent and fair documentation and action. From September 1995 to November 1997 (2 years 3 months) Office and HR Supervisor @ Managed all human resources and facilities functions for 50-employee technology company with nationwide remote sales force. Developed and conducted first organizational training programs for all employees including introduction to email as technology was first rolled out. Implemented employee orientation accelerating integration for all new hires during rapid growth. From August 1994 to September 1995 (1 year 2 months) Masters, Human Resources @ The George Washington University From 1995 to 1997 BA, English @ California State University-Sacramento From 1992 to 1994 Kristine SHRM-SCP is skilled in: Strategic Planning, Workforce Management, Employee Relations, Performance Management, Human Resources, Employee Benefits, Leadership, Personnel Management, Training, Recruiting, Employee Training, Policy, Management, Payroll, Program Management, Temporary Placement, Strategy
Northwest Administrators, Inc
Human Resources Director
October 2012 to Present
Greater Seattle Area
Graham Lundberg & Peschel
March 2010 to October 2012
Greater Seattle Area
Grange Insurance Association
Chief Human Resources Executive
August 2008 to October 2009
City of Lake Forest Park
Director, Human Resources
May 2007 to August 2008
First Choice Health Network
Director, Human Resources & Administration
March 1998 to May 2007
Assistant Human Resources Administrator
September 1995 to November 1997
Office and HR Supervisor
August 1994 to September 1995
Head of human resources for 600 employee company with 5 locations in 4 states and 5 separate bargaining units. Head of human resources for 600 employee company with 5 locations in 4 states and 5 separate bargaining units.
What company does Kristine SHRM-SCP work for?
Kristine SHRM-SCP works for Northwest Administrators, Inc
What is Kristine SHRM-SCP's role at Northwest Administrators, Inc?
Kristine SHRM-SCP is Human Resources Director
What industry does Kristine SHRM-SCP work in?
Kristine SHRM-SCP works in the Financial Services industry.
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