Kristen Forrestal's Email

Director, Food Safety and Quality @ Supplier Development & Management. Manage approval of new/alternate suppliers of food products regarding food safety, quality and consistency. Ensure all suppliers meet all food quality and safety requirements including, microbiological, GMP, specification, HACCP, nutrition/allergens. Ensure all supplier prerequisites are in place prior to approval and system wide implementation. Manage process modifications, specification development and alignment efforts as required to develop new food sources. Manage product non-compliance and store product complaint processes for root cause assessment and resolution. Disapprove suppliers who do not meet food safety and quality requirements. Product Management. Manage all ongoing food safety, quality and sensory efforts including supplier communication, product audits, continuous improvement initiatives, best ingredient validation and operational processes maintenance, new product complaint resolution and sensory testing; work with cross functional teams on new product commercialization and new product optimization. Manage new product and process modifications, product review schedules and processes, specification development and alignment, and all other needs required to develop and sustain a safe and high quality food supply. Specification and Documentation Management. Develop and manages specifications, audit reports, formulations, communications, etc. to protect supplier and Potbelly Sandwich Works confidentiality and provide accessible data for data based decision making surrounding supplier assessment and approval, product assessment and approval. Restaurant Food Safety Programs. Enhance/Develop food safety programs at the restaurant level. 1) Develop systems for tracking food safety performance including food safety audits, health department scores, and customer complaint information. 2) Work with operations to drive improvement with respect to critical food safety requirements. From August 2011 to Present (4 years 5 months) Technical Consultant/Contract Food Safety Auditor @ From August 2008 to August 2011 (3 years 1 month) Sr. Quality Assurance Analyst @ Develop and manage food safety, sanitation, and other quality assurance programs for RMG as we complete our transition from Brinker International to a stand alone company, owned by Golden Gate Capital. From March 2010 to August 2010 (6 months) Manager and Director positions, Total Quality @ From 1996 to 2004 (8 years) Registered Sanitarian @ From May 1991 to June 1996 (5 years 2 months)

B.S., Community Health, Minor in Biology @ Northern Illinois University From 1988 to 1991 Associate of Science @ Waubonsee Community College From 1986 to 1988