Recognized as an Innovative, self driven and results oriented Information Technology (IT) leader with 16+ yrs experience in managing high pressure and complex Global IT environments in Fortune 50 IT organizations. Strong expertise in leading geographically dispersed datacenter teams supporting Infrastructure design, deployment, operations and process improvement. Responsible for leading numerous IT projects for a portfolio of $xxxM across the infrastructure horizontals(Application, database, server, storage and network functional areas). Proven leader in challenging IT problems and in bringing chaos to order. Delivers best in class support, service efficiency, quality and cost reduction through continuous improvement and cross-functional initiatives. Specialties: -> Technology & Strategic leadership -> 24x7 Infrastructure operations(Datacenter Design, Deployment, Migration & Consolidation) -> Client/Vendor relationship management -> Program/Portfolio management and Budgeting -> Team building, People management and Mentoring -> ITIL service management/Continuous process improvement

Senior Technical Program Manager, Global capacity delivery @ Leading the end-to-end delivery of production services program supporting Google's growth in mission critical web applications(Google Search, You tube, Gmail etc). Responsible for deployment strategy, roadmap, staffing forecast and cross functional process/cycle time improvements. From July 2011 to Present (4 years 4 months) San Francisco Bay AreaHardware Operations Manager @ Led the deployment, maintenance and data security functions across Atlanta and Brazil data centers. From July 2007 to June 2011 (4 years) Senior IT Manager @ Directed systems design, implementation and break fix operations across geographically dispersed data centers in support of Oracle's corporate and On demand customers. Led datacenter consolidation and integration efforts for both corporate and acquisitions(such as Hyperion). Owned incident and problem management across U.S sites and India. From May 2003 to July 2007 (4 years 3 months) Senior system administrator @ Led the team to support the provisioning and break fix operations of HP and SUN high end unix servers and storage equipment. From March 2001 to May 2003 (2 years 3 months) Senior system administrator @ Led Solaris server, EMC storage and MC Service guard cluster build out. Also performed migration, consolidation, backups and performance tuning projects to support changing business requirements. From March 1999 to February 2001 (2 years) System Analyst @ Worked as a system analyst in Y2k conversion and maintenance projects involving COBOL, JCL and CICS. From 1997 to 1998 (1 year)

MBA, Computer information systems @ California State University-Hayward - School of Business and Economics From 2001 to 2004 BE, Computer Science @ Manonmaniam Sundaranar University From 1993 to 1997 ITIL Masters in Service management @ ITIL Masters in Service Management Krishna Shanmugam is skilled in: System Administration, Storage Area Networks, ITIL, Vendor Management, System Architecture, Virtualization, NetApp, Clustering, High Availability, Data Center, Cluster, Linux, Infrastructure, Security, Management, CRM, Cloud Computing, Strategy, Unix, Storage