Experienced DevOps & CloudOps lead with 20+ years managing Global IT & SaaS Operations; technical design & implementation.
Passion in DevOps, SysOps, ITOps, Hybrid Cloud Solutions, Distributed Systems, Data Analytics, Data Security, IoT, Mobility, Software Defined Platforms (SDN, SDS, SDI, SDDC), Open Compute.
* IT infrastructure planning & ops management for startups thro multi -billion dollar organizations.
* Hybrid cloud, Virtualization, SaaS, PaaS, IaaS, CDN, MDM, Datacenter management & NOC.
* Windows, Linux, VMWare, Hybrid storage, Systems, Network, VOIP, Database administration.
* Risk assessment, Governance & IT regulatory compliance (HIPAA, SOX 404, SSAE-16).
* Disaster recovery, Business continuity.
* Amazon AWS, Google Apps & Cloud, Microsoft Azure, Rackspace, OpenStack, CloudStack, Docker, Cloud Security, CHEF, Puppet, CFEngine, Ansible, OpsWorks.
Specialties : Architect, implement and manage various global IT infrastructural and Cloud services needed for corporate, development & production data centers.
Principal - Technical Operations (AWS CloudOps, OSS/BSS Networks) @ GigSky is the first global mobile network designed for travelers. Connectivity is critical to our lives no matter where we are. Traditional carriers focus on their domestic markets and treat international service as an afterthought. GigSky specializes in international data coverage to give individuals and businesses the best service, coverage, and pricing in a seamless experience. From April 2015 to Present (9 months) Principal - DevOps, CloudOps & Infrastructure Solutions @ Transform IT Solutions is formed by a team of seasoned IT experts who have worked together with very large to small and midsize companies for more than two decades. We are highly trained IT Services company who provide IT Operations and Cloud strategy, expertise and innovation. Our customers are organizations with focus on Cloud computing, businesses delivering high tech solutions, Managed IT Service providers, SMB and Start-ups.
* Specialized in offering DevOps, CloudOps and SysOps services with all major cloud providers like Amazon AWS, Google Apps & Cloud, Microsoft Azure, RackSpace, OpenStack, vCloud, IBM Cloud, Hybrid Data-centers and many others web and mobile scalable IT solutions.
* End-to-End responsibility - Manage and deliver IT projects and Cloud Solutions.
* Provide Cloud Professional Services by Service Type (Consulting, Integration, Deployment & Support), by Service Model (SaaS, PaaS, IaaS), and by Deployment Model (Public, Private, Hybrid & Community). From November 2013 to Present (2 years 2 months) Sr. Manager (Cloud) @ The Principal Consulting (TPC) a reputed SAP partner - provides expert consulting for SAP Customers, partners with companies embarking on hundreds of different SAP projects including CRM, BI, Business Objects, Mobility, NetWeaver, MDM, Cloud, HANA and more.
Responsibilities:
* Manage SAP Cloud offerings, BASIS activities, SAP Afaria on AWS Cloud, SAP Productivity Mobile Apps deployment to new and existing SAP customers globally.
* Strategize and implement global MDM solution on Afaria with secured deployment and management of mobile apps from Enterprise, App Stores on Windows Mobile\8 and BYOD (iOS & Android) platforms.
* Successfully implemented NetOp RemoteControl via WebConnect integration with SAP Afaria MDM
Consulting engagements with clients as Project Owner
* Implemented SAP Afaria 7.x MDM POC on TPC Cloud instance running on AWS and tested 100+ use case scenarios which involved integration, device management, policy management, Enterprise App Store, Secure Content Management, Reporting, Application Control, RemoteControl using NetOp via Afaria Admin Console, AppWrapping using Mocana MAP, Usability & User Self-Service for diff mobile platforms that included BYOD (iOS, Android), WinMo, WinPhone 8.
* Successfully resolved enrollment and certificate issues when provisioning iOS devices in their production environment running Afaria. Customized RSOE (Afaria Relay Server Outbound Enabler) and reconfigured NDES and CA services to enable Afaria auto-enrollment process.
* Implemented Intelligent updater for Android devices using Afaria 7.x From March 2013 to October 2013 (8 months) San Francisco Bay AreaSr. Manager, IT Operations @ Quantros, Inc - A SaaS provider for the healthcare industry in the areas of safety & risk management, quality & performance improvement, and accreditation & compliance. Over 40% of the US hospitals use Quantros applications.
Sr. Manager, IT Operations: Sept 2012 - Feb 2013
> IT Infrastructure Manager : June 2011 - Sept 2012
> IT Infrastructure Lead : Feb 2011 - June 2011
* Managed two production SaaS based data-centers, supporting hundreds of thousands of users, and two corporate IT infrastructure systems/ networks with above 99% service uptime.
* Assessed and re-architected old corporate and production LAN network infrastructure with new Cisco Nexus 2k, 5k and 7k datacenter switches – replaced old 3Com and Cisco stackable switches.
* Re-architected storage platform and implemented hybrid SSD based iSCSI SAN using Nimble Storage to host all the production databases & mission critical server VMs which improved in more than 30% of performance and scalability.
* Virtualized from 10% to 90% of the server farm from physical to virtual machines using VMware 5.x
* Enabled CNA converged networks with 10GE to integrate iSCSI and FCoE SAN, Switches & blade server farms to improve performance on VM farm and SAN which also helped in consolidation of Data center.
* Implemented 24x7 monitoring for all production and corporate critical apps, services, systems, databases, network device and data circuits.
* Implemented 24x7 IT helpdesk & remote first-level tech support to all employees by using dedicated IT outsourced team.
* Successfully completed two office moves with minimal downtime of corporate IT infrastructure services.
* Responsible for annual budget preparation & cost containment of IT OpEx & CapEx budgets.
* Managed multi-million dollar IT budget and saved more than 10% in vendor/product/service negotiation.
* Supervise local and remote IT Systems, Network, DB Admins, remote monitoring/off-hours/Backup Admin Team (24x7 staff) From February 2011 to February 2013 (2 years 1 month) Principal Sys Admin / Lead @ Sling Media, Inc. a subsidiary of EchoStar Corporation (NASDAQ: SATS), is a leading digital lifestyle company offering consumer services and products that are a natural extension of today's digital way of life a.k.a ‘SlingBox’.
* Administered Amazon EC2 and S3 using RightScale Cloud Management services and Akamai CDN where we hosted most of our online services that served millions of users globally.
* Managed global IT infrastructural needs and implementation of corporate services/VOIP, networks (LAN/WAN/Wireless/VPN/SSLVPN/Internet), SAN, NAS, enterprise backup & D/R server farm.
* Managed enterprise email-flow, DNS, Domain names, SSL Cert. for corp & production networks.
* Maintained source control SVN, ClearCase, JIRA, Bugzilla, file servers accounts/access for all Sling Media Engineering/QA/support teams across 4 diff sites globally.
* Involved in design, integration & implementation of various systems, services with Sling and Echostar trusted networks via secure VPN tunnel IPSec and MPLS network.
* Deployed VMware Servers for various application servers hardware consolidation & optimization.
* Designed & implemented iSCSI SAN to consolidate network file shares & simplify storage mgmt.
* Involved in technical reviews/decisions and price negotiations of all critical IT hardware, software, network projects and its support renewals.
* Setup new corp web server farm with D/R (consists of a web srvs with LAMP + MS SQL+ iOnAdmin server + Snap NAS Storage + GoogleMini search appliance on two sites - 365 Main DC & Equinix DC).
* Designed and implemented security policies and practices with the help of security & legal team.
* Documented all aspects of Sling Media’s systems structure, corporate network topology, servers, service contracts, vendor contacts, etc.
* Managed enterprise Anti-spam, Anti-virus solutions, BES, SSLVPN, RAS VPN, web/ftp authentication.
* Managed website domain registration/renewals from various global registrants and public DNS updates. From January 2007 to February 2011 (4 years 2 months) Sr. Sys Admin @ GoldenGate Software is a leader in Transaction Data Management (TDM) software platform used by hundreds of industry leaders in over 35 countries.
* Managed all windows development, testing and production servers located in corporate, data-center and remote branch offices.
* Was primary responsible for corporate email servers, Footprints defect tracking system, windows domain controllers, Accounting, Finance, Legal, NAS shared server and its applications.
* Planned and implemented enterprise wide system data backup and a combination of on-site, off-site tape storage using VERITAS NetBackup, multi-drive tape library and Iron Mountain off-site tape vaulting.
* Managed intranet websites, phone system, security badge system, development UNIX and database servers.
* Evaluated emerging technologies for potential use in achieving operational efficiencies & increase productivity.
* Negotiated contracts, SLAs with tech vendors, service providers & consultants for diff service & products for our enterprise IT needs.
* Managed Enterprise Security (SSLVPN, Anti-virus, Anti-spam and Anti-spyware), Asset Management (AssetMetrix, Stuffbak), license servers, web/ftp authentication servers.
* Deployed Enterprise SAN (DELL/EMC storage), RDBMS, Enterprise Backups (Veritas, Retrospect, and UltraBac), Perforce/cvs revision-control software.
* Consolidated old hardware servers to new VMware/MS Virtual instances thus saving cost, space, power and hardware maintenance.
* Planned and executed a successful data center migration from old office location (Sausalito, CA) to the start of art datacenter (365 Main) closer to our new office(301 Howard, SF, CA)
* Managed corp website, domain registrars and private/public DNS updates. From January 2003 to January 2007 (4 years 1 month) Sr. IT Sys Admin @ A startup company, providing carrier class network products which created the first integrated Aggregation and IP Service Enabling Platform featuring unsurpassed scalability, performance and service management capabilities.
* Performed installation, configuration, capacity planning, backup and recovery, benchmarking, and performance tuning of MS SQL, Oracle databases running on multiple UNIX and NT platforms on the engineering/development servers.
* Assisted software developers by tuning their applications to attain optimal performance in development & QA Lab.
* Implement backup services for Windows and UNIX servers using Veritas NetBackup.
* Successfully migrated Win NT to Win 2000 ADS domain forest environment.
* Successfully migrated Exchange 5.5 to Exchange 2000 Server.
* Managed Cisco PIX, Checkpoint Firewall-1, VPN, wireless access points, switches, phone sys and intranet.
* Managed NetApp filer, ClearQuest defect tracking software, ClearCase Multisite version control software. From May 2001 to December 2002 (1 year 8 months) IT Services - Consultant @ Worked as IT Services consultant to design, manage and support various IT Infrastructure projects.
Clients were:
Vinato, Inc ~ a B2B marketplace for the European wine industry.
Gupta Technologies/Centura Software/Mbrane ~ a SQLBase company
Corona Networks ~ The company's products enable the delivery of differentiated IP services including multimedia content delivery, virtual private networks, firewalls and bandwidth management From April 2000 to April 2001 (1 year 1 month) IT Services Leader @ SAP Labs India is SAP's second largest Research & Development and Global Services & Support center in the world. It is one of the four global development hubs (Germany, US and Israel being others) of SAP that contribute to all areas of the SAP product value chain- Research & Breakthrough Innovation, Product Development, Global Services & Support and Customer Solutions & Operations.
* Was the first IT team member to build SAP Labs India’s entire technology infrastructure - Setup the server farm, which included email server, file servers, application & database servers, implemented business class internet backbone, enterprise class IP PBX systems, web servers.
* As an IT Services Leader : Sourced, hired, trained, and supervised five top-tier IT professionals to address mission-critical challenges related to Windows, Networking, UNIX and DB technologies.
* Implemented enterprise backup & DR solutions, network security, Security access control system.
* Designed and implemented QA/Test lab infrastructure to support multiple server hardware, OS, application test configuration with multiple SAP R/3 versions and instance.
* Installed one of the best videoconferencing systems from PictureTel using 3 ISDN lines multiplexed. It was one of the few successful installations those days back in India.
* Collaborated with HQ in Germany and Singapore on technical planning, implementation and enterprise networking.
* Was responsible for forecasting and maintaining the annual IT budgets. From August 1996 to March 2000 (3 years 8 months) Computers & Simulation - R&D, Tech @ Designed and implemented : Sound Simulation System for Simulators using C and 16-bit sound blaster cards and SBK for vehicle training purpose of Real Time Computer Generated Visual Systems. From 1995 to 1996 (1 year) Freelance Audio/Video Tech @ Setup, test, integrate, component level debugging and fixing issues with consumer and commercial grade Digital Receiver, Amplifiers, SRS/DTS/Dolby Sound Systems and hi-tech A\V systems. From 1990 to 1995 (5 years)
PDDC & PDCE, Digital Comm & Computer Eng @ School of Engineering Studies, LRDE, Bangalore From 1993 to 1995 DE&C, Electronics and Communication @ Hindustan Electronics Academy, Bangalore From 1990 to 1993 PUC- Science, Physics, Chemistry, Maths & Biology @ St Aloysius Pre-university College, Bangalore From 1988 to 1990 High School, SSLC @ St. Xavier's Boys High School, Bangalore From 1985 to 1988 Kishore Venkatachalapathy is skilled in: Cloud Computing, Disaster Recovery, Virtualization, Data Center, SaaS, Integration, VMware, Linux, Enterprise Software, Storage, Start-ups, Databases, Unix, Network Security, ITIL
Websites:
http://www.tpcus.com,
http://www.wordle.net/show/wrdl/6068695/Wordle_of_Kishore's_Skills