Kirsten Mann's Email Addresses & Phone Numbers

📖 Summary

Kirsten Mann has over 20 years of experience in the IT industry, with 17 of these in the area of user experience. Current contributor to UX Managers Circle http://uxmanagerscircle.com/about/contributors/ Presenting at UX Strat USA http://www.uxstrat.com/usa/ Leading the UX for online support at Aconex - global winner for "Best Web Support Site of 2015 (http://asponline.com/15announcement.html) https://www.aconex.com/support/ Specialties: Mobile, Web and Desktop Application Development; Interaction Design; Usability Testing, Usage Testing, Management, Web Metrics, Strategic Planning, Product Innovation, SDLC Methodologies, Online Support and TrainingGM - Global Design and Experience @ As the GM of Global Design and Experience, Kirsten is responsible for leading the Aconex experience of across all products and internal systems and online support. In addition to establishing and driving Aconex’s ongoing transformational journey, Kirsten’s a key member of the Aconex Leadership Team and a significant contributor toward driving Aconex’s growth agenda into the marketplace. From July 2015 to Present (5 months) Melbourne Area, AustraliaDirector of Customer / User Experience and Online Support @ As Director of Customer / User Experience at Aconex, Kirsten and her team are dedicated to cultivating an increasingly engaging and satisfying user experience within the Aconex platform; the most widely-used online SaaS collaboration platform in the world for construction, infrastructure, energy and resource projects. Aconex has helped thousands of companies to manage project information and processes to the highest standard and Kirsten’s team helped design the experiences that support these processes. Kirsten' and her team designed and manage Aconex's online support offering. This site provides the primary training platform for Aconex's extensive user base. http://help.aconex.com/support/ During her time at Aconex, Kirsten has worked extensively on mobile applications. She has personally designed award winning native apps for iPhone and iPad. She's also designed Android apps and worked with HTML 5 technologies to produce mobile apps portable to any platform. To find out more about some of the projects Kirsten has worked on, check out these videos: Aconex Mobile - 2014 Winner of US Mobile and App Awards http://appdesignawards.com/USAPPS14/winners_list.asp Winner of 3 categories - Product Management - Best Expanded Service - In Field Services Aconex Mobile iOS7 Evolution - 2014 Winner of Australian Mobile Awards http://appdesignawards.com.au/AUSAPPS14/entry_details.asp?ID=13385&Category_ID=6067 Aconex Mobile for Android - 2013 Winner of Australian Mobile Awards http://mobileawards.com.au/MA2013/entry_details.asp?ID=11905&Category_ID=5432 An insight into Aconex Mobile for iPad - 2012 Winner of Australian Mobile Awards http://www.youtube.com/watch?feature=player_embedded&v=4gwIcy0avLc#! Aconex Mobile for iPhone - 2011 Winner of Australian Mobile Awards http://www.youtube.com/watch?feature=player_embedded&v=8A2YCuc3H54#! TobyTime - exciting concept to deliver online training videos http://help.aconex.com/support/toby-time From February 2010 to Present (5 years 10 months) Melbourne Area, AustraliaGlobal User Experience (UX) Manager @ Kirsten and her team team are responsible for steering the direction of all future products and services to ensure best practices are adopted with the goal of establishing MYOB as a leader in desktop and web based design. From April 2008 to December 2009 (1 year 9 months) Design Manager @ Kirsten and her team of design business analysts at MYOB are committed to designing software that is user-friendly and increases customers’ efficiency and profitability by making their business processes easier. During her time at MYOB, Kirsten has implemented design and usability procedures that ensure her team are constantly challenged and customers achieve the best possible user experience. From June 2002 to March 2008 (5 years 10 months) User Experience Manager (Secondment from MYOB) @ Kirsten completed a 9 month secondment to Sensis as the acting User Experience / HCI Manager. Her mission was to establish a multi-disciplinary user-centered design team and to ensure best practice design and usability methodologies were applied throughout the Sensis product network. From July 2005 to March 2006 (9 months) Design and Usability Consultant @ Worked as an independent design, usability and feasibility consultant with a number of SMEs. - Analysed the viability of proposed projects, products or services, considering performance objectives expected by the organisation (concept testing). - Performed market assessments to determine the needs of the business and end users. - Determined the impact of new initiatives on key operational areas of the business such as distribution, finance HR, information systems, marketing, production, purchasing and research and development. - Performed stakeholder requirements definition where the customer's needs are articulated in relation to "look and feel", functionality and business requirements. - Performed user needs analysis to gather information about the context of use. - Performed heuristic evaluations (expert reviews) to assess a product against core usability criteria and established interface design standards. - Developed detailed usability testing plans and strategies. - Performed user based usability evaluations, testing products in the "real world" environment with the intended target market. From September 2001 to June 2002 (10 months) Product Manager @ This was a web tracking / campaign management Internet startup and was ultimately taken over by Red Sheriff. From February 2000 to September 2001 (1 year 8 months) Product Design Manager @ This Internet startup developed one of the first renovation portals ("Myspace") that was targeted at bringing consumers and “tradies” together. It also showcased products produced by Orica's subsidiaries (eg. Dulux Paints, Cabots, etc) by using 2D and 3D web-based visualisation tools. Funding was withdrawn when tradies were slow to embrace the Internet proposition (what a difference 7 years makes). From June 1999 to February 2000 (9 months) Senior Manager @ Progressed through a number of roles and was promoted to a senior management position before departing in June 1999. Worked in the US Office from 1996 - 1997. This is when I first started working on / managing Internet projects. Did a secondment to the AeB.N from 1998 to 1999. From November 1993 to June 1999 (5 years 8 months) Product Design Manager (Secondment from Ernst & Young) @ First joint Federal and State Government initiative to get small to medium enterprises into electronic commerce. I was responsible for designing "Internet Awareness" Workshops and personally delivered these to SMEs across Australia. I also worked with SMEs to help identify how their business processes could be made more efficient through the use of electronic commerce and the Internet. From February 1998 to April 1999 (1 year 3 months) Post Graduate Information Systems - pre PhD year, Usability Engineering; Evaluating interactive multimedia interfaces @ Monash University From 1995 to 1996 Bachelor of Business (Accounting) / Bachelor of Computing (Information Systems), Business, Information Systems, Usability @ Monash University From 1990 to 1994 Kirsten Mann is skilled in: Usability Testing, Web Analytics, Interaction Design, Strategic Planning, Product Innovation, User Experience, Management, Digital Media, User-centered Design, Information Architecture, SDLC, Intranet, Business Process, Product Management, Agile Methodologies