Kim Secia’s Email & Phone

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Kim Secia

Senior Director - Technical Support @ 2U

Kim Secia Contact Details

Denver Metropolitan Area
Senior Director - Technical Support @ 2U
Senior Operations Manager @ 24-7 Intouch
Senior Manager - Technical Customer Support @ Pearson North America
Bachelor of Business Administration (BBA) @ Jacksonville University

Accomplished and dedicated leader with over 14 years of call center experience, including information technology management, vendor management, systems administration, and project management. Well versed in human resource, accounting, and finance rules, regulations, and guidelines. Skilled in managing 24/7 call centers with multiple contact methods while utilizing onshore and offshore resources. Successful in managing all phases of 

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