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Kevin Smith

Senior Product Manager @ SquareTrade

Head of Product & SaaS

San Francisco, California

Ranked #1,093 out of 21,860 for Senior Product Manager in California

Section title

Kevin Smith's Work Experience


Senior Product Manager

July 2015 to Present

San Francisco, California

Macy's |

Sr. Product Manager

January 2015 to June 2015

San Francisco, California


Sr. Product Manager - Technical

May 2005 to January 2015

San Francisco, California

Kevin Smith's Professional Skills Radar Chart

Based on our findings, Kevin Smith is ...

Calm under pressure

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Kevin Smith's Estimated Salary Range

About Kevin Smith's Current Company


Frequently Asked Questions about Kevin Smith

What company does Kevin Smith work for?

Kevin Smith works for SquareTrade

What is Kevin Smith's role at SquareTrade?

Kevin Smith is Senior Product Manager

What is Kevin Smith's personal email address?

Kevin Smith's personal email addresses are k****[email protected], and k****[email protected]

What is Kevin Smith's business email address?

Kevin Smith's business email address is k****[email protected]

What is Kevin Smith's Phone Number?

Kevin Smith's phone (213) ***-*234

What industry does Kevin Smith work in?

Kevin Smith works in the Internet industry.

About Kevin Smith

📖 Summary

I am a customer-focused cross-functional Product Manager focused on building world-class user experiences from the ground-up through discovery of emerging business opportunities, new ventures and customer feedback. Well-versed Agile Product and Project Management methodologies with a focus on e-commerce in B2B/B2C/C2C experiences. I am a product owner who specializes in defining product vision, direction and product definition. Specific practices include business requirement gathering and documentation, product roadmap, requirement documents, functional specification documents, wire-framing, mocks, use cases and user stories. Skilled in Agile, Scrum, Kanban and Waterfall methodologies. My product management experience is in core technology builds, customer-facing self-service tools and back-office and internal tools. I've worked with several co-located and distributed engineering teams to create and manage customer-facing workflows and tool-sets which help customers keep track of their purchases and sales in real-time, in addition to new products, proprietary to StubHub which enable scalability and drive the market landscape. I use competitive analysis to derive market opportunities and identify how various products have provided competitive advantages versus competition and where new product opportunities exist to define product road maps. I'm always looking to expand my skill sets and find new opportunities to bring value to the world and solving real-world problems. As a Technical Product Manager I love working on new product innovations focused on acquiring new users, growing active users, on boarding new clients/vendors. I've excelled in developing detailed product launch plans and/or new product rollouts - including training documentation for customer support and sales staff. I'm always looking for new things to learn and I am drawn to companies that balance a few key items: employee satisfaction, community involvement and shareholder value.Senior Product Manager @ From July 2015 to Present (4 months) San Francisco, CaliforniaSr. Product Manager @ -Create actionable strategy for delivery & fulfillment network, product roadmap and iteration strategy as well as influence executive leadership to execute -Champions the needs of customers through qualification and quantification of various feedback channels and market research -Gather input from various sources to define, develop, analyze, learn and iterate while considering the competitive landscape and market trends -Evaluate technology, policy and procedural solutions to develop detailed requirements/user stories, feature definitions, implementation plans, and internal communications From January 2015 to June 2015 (6 months) San Francisco, CaliforniaSr. Product Manager - Technical @ Most recently, I was responsible for several consumer-facing (marketplace seller) and enterprise-level products, solutions and workflows with an acute focus on direct integration tool-sets that enabled new revenue opportunities, inventory expansion as well as sustaining our core business. As the Product Owner for StubHub's Advanced and Professional Seller Tools, I was responsible for expanding and maintaining inventory flow and diversity, which accounted for 60%+ of inventory found on StubHub. Some of these products include, flat-file inventory loading, quick/bulk listing tool-sets and our core POS [Point of Sale] system, which also broadcasts inventory to multiple competing and complimentary ticket marketplaces in addition to StubHub and a direct sales integration platform. I also managed and maintained several proprietary internal/external products and services which manage risk by collecting inventory details and ranking them against a risk assessment rule-set. In my tenure, one of my greatest achievements was and is the conception, creation and ongoing maintenance/upgrades to a proprietary logistics management system which powers the core of our transactional platform enabling consumers to transact with one-another across all of our services in a global marketplace. Key Achievements -Drove initial pilot projects during company conversion from Waterfall-based to Agile project management methodologies -Regularly consulted by peers and sought out by adjacent project teams to oversee and support projects as a subject matter expert and to optimize/maximize throughput -Built 7 revenue-enabling and cost-saving product lines from the ground-floor -Integral part of StubHub’s strategic international expansion initiative which bootstrapped our core platform and improved legacy systems for our initial UK expansion -Conceived, created and maintain a homegrown Logistics and Fulfillment Management platform solution which powers the core of our managed marketplace From May 2005 to January 2015 (9 years 9 months) San Francisco, CaliforniaRegional Manager @ Overseeing operations of daily sales across several retail locations and brands Directing sale promotions, new product launches, and on-premise training Promotional Coordination and Event Management From November 2003 to February 2005 (1 year 4 months) Kevin Smith is skilled in: E-commerce, Product Management, User Experience, Agile Methodologies, Analytics, Product Requirements, SaaS, Agile Project Management, Mobile Devices, Product Development, Mobile Applications, Scrum, Wireframes, Logistics, Fulfillment Services, Inventory Management, CRM, Reverse Logistics, SDLC, Software Project..., Sales, Order Fulfillment, Vendor Managed Inventory, IVR, POS, Email Clients, CTI, Email Strategy, Online Help, Web Chat, Strategy, Information Architecture, Start-ups, Software Engineering, Rally, Requirements Gathering, Technology Integration, PDLC, User Stories, Kanban, JIRA, Confluence, Wikis, Business Requirements, Technical Requirements..., Technical Documentation, Integration, Management

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In a nutshell

Kevin Smith's Personality Type

Extraversion (E), Intuition (N), Feeling (F), Judging (J)

Average Tenure

2 year(s), 11 month(s)

Kevin Smith's Willingness to Change Jobs



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