Kevin Scott's Email Addresses & Phone Numbers

Systems Engineer @ Sarcom From 1996 to 1998 (2 years) Greater Atlanta AreaSenior Director, IT Infrastructure and Architecture @ Randstad Global IT Solutions - Responsible for the successful outsourcing and ongoing operations of IT Infrastructure in: US, Canada, and Latin America- Designing Enterprise Architecture framework on cloud-based Infrastructure in both Amazon Web Services and Google Cloud platform,...

Systems Engineer @ Sarcom From 1996 to 1998 (2 years) Greater Atlanta AreaSenior Director, IT Infrastructure and Architecture @ Randstad Global IT Solutions - Responsible for the successful outsourcing and ongoing operations of IT Infrastructure in: US, Canada, and Latin America- Designing Enterprise Architecture framework on cloud-based Infrastructure in both Amazon Web Services and Google Cloud platform, implementing IaaS or PaaS on either platrform- Coordination of multiple us-based and international teams to implement and support cloud architecture- Relationship management between local and global IT teams- Vendor and contract management coordinating the transition from local to global contracts Greater Atlanta AreaSenior Director, IT Infrastructure (Randstad US) @ Randstad US - Lead the teams responsible for all: network (Cisco, Juniper), telecom (Cisco & Avaya), servers (Unix, Linux, Windows, VMWare), storage, workstation management, SaaS vendors, cloud infrastructure (AWS, Google), business continuance and disaster recovery for Randstad, US From January 2016 to June 2016 (6 months) Greater Atlanta AreaDirector, IT Infrastructure (Randstad General Staffing) @ Randstad US - Lead the teams responsible for: network, telecom, servers (Unix, Linux, Windows), storage, workstation management, SaaS vendors, cloud infrastructure, business continuance and disaster recovery for Randstad General Staffing.- Provide consulting support to the IT service-delivery teams on process improvement, ticketing system development, service catalog, incident, change management, cmdb. From April 2015 to May 2016 (1 year 2 months) Atlanta, GADirector, Technical Support @ Randstad Professionals, US • Responsible for IT Helpdesk and Field Support for all company divisions (over 4,300 employees and 6,000 devices)• In-house Helpdesk consolidation for all continental US Randstad Professionals & The SFN Group helpdesks, field support teams and helpdesk (while improving overall customer satisfaction)• Primary developer and administrator for Change Gear, a cloud-based ticketing system used by multiple corporate and field teams• Automated multiple business processes in Change Gear, including employee onboarding, IT hardware and system access requests From January 2013 to April 2015 (2 years 4 months) Greater Atlanta AreaSenior Director, Service Desk @ Randstad Professionals, US • Responsible for IT Technical Support for all company divisions and over 1,600 employees• Consolidated three division-specific, geographically separate technical service desks to one, including one consistent support request path and one incident tracking system• Redesigned and implemented new company-wide IT Service processes, greatly increasing overall IT Support satisfaction and efficiency across all divisions• Consolidated data centers in Burlingame, CA and Atlanta, GA into one data center in Waltham, MA• Vendor relationship and contract management, including Microsoft Enterprise agreement and negotiation of 11M annual conference minutes From January 2011 to December 2012 (2 years) Greater Atlanta AreaIT Director @ Accountants International • Accountants International was created from the merger of Acsys with Accountants Inc.• Participated in the development of technical and operational strategies for both companies• Responsible for development and performance of local and remote IT team members • Maintaining all production systems for both companies( 2 data-centers : Atlanta, Georgia and Burlingame, California)• Development, testing, and documentation of comprehensive, multi-location Business Continuance and Disaster Recovery program• Managed multiple major vendor relationships, including assistance in development of Microsoft Enterprise Agreement, nationwide Qwest Private IP VPN data network, Dell server and desktop service contracts• Participated in the development of expense and capital expenditure budget of $2.5 Million annually at Acsys Inc. and Accountants Inc. • One of only 4 corporate senior management members invited to participate in Long-Term Profit-Sharing bonus program From January 2009 to January 2011 (2 years 1 month) Greater Atlanta AreaIT Director @ Acsys • Consolidated company technical support infrastructure from 4 locations to 1 location while reducing overall staff levels by over 50% and improved overall internal customer satisfaction and group morale• Supported major systems migration of 4 front-end systems into one consolidated system for all of Acsys• Designed and assisted development of front to back-office interface for payroll and billing system between Acsys and Accountants Inc., greatly reducing back-end processing costs• Responsible for IT budget: $1,000,000 annual expense and $350,000 annual capital expenditure From December 2003 to December 2010 (7 years 1 month) Greater Atlanta AreaManager, National Information Systems @ Acsys • Responsible for all production systems for $60 million company with 21 branch locations• Day-to-day support, system maintenance, disaster recovery, new system implementation, and overall technical direction for the company• Reported directly to the Chief Operating Officer of Acsys Inc.• Systems supported include: Windows 95/98, 2000 and XP Desktops, Windows NT 4.0 and Windows 2000 Servers with using Active Directory, Terminal Services on Windows 2000, multiple Citrix MetaFrame Servers, ADP PC Payroll, Great Plains eEnterprise, Microsoft SQL Servers, Exchange Server 5.5, and 4 separate front-end database systems and their integration to ADP and Great Plains• Managed a team of 11 technical professionals, including 5 remote team members working in 4 cities From September 2001 to December 2003 (2 years 4 months) Greater Atlanta AreaManager, Technical Services @ Acsys • Reported to Director of Information Systems and managed 11 of 15 IS personnel• Managed day-to-day operations of hardware and network systems for all Acsys offices• Collaborated with IT Director to develop long-term strategy, budgeting, and resource utilization and group restructuring• Utilized as the “chief technical resource” within Acsys• Managed key project of ISP migration for all 28 branch locations (vendor selection, migration plan development, and plan execution) From October 2000 to September 2001 (1 year) Greater Atlanta AreaProject Manager / Business Analyst @ Acsys • Responsible for the design, development, implementation, and training of complete systems integration between Acsys’ company-wide front-end resource tracking system (CPAS), and back-end systems (ADP, Great Plains)• Responsible for recommendations on internal software and hardware used corporate wide, including server hardware, software, LAN/WAN hardware internet service provider, remote access solutions, thin client solutions, database applications, and desktop applications• Sourced, screened, interviewed and hired staff to fill open positions in the Application Infrastructure team within the IT department• Formally mentored several junior technical employees on: Multi-Domain Windows NT networking, Windows 98, Windows 95, LAN/WAN router and circuit configuration, MS Terminal Server and Citrix MetaFrame From September 1998 to October 2000 (2 years 2 months) Greater Atlanta Area