Accomplished learning and development leader specializing in global training programs. Diverse background in Training, Performance Consulting, Product Management, Marketing, Operations and people management. Excellent communication and interpersonal skills and highly experienced working across all levels within large and complex organizations.

Portfolio Leader, Global Training @ •Manage overall training strategy for Nielsen Global Business Services across 100+ countries •Oversee all components of training cycle – performance consulting, needs assessment, design, development, implementation and evaluation •Partner with senior business leaders to align training strategies with business goals and ensure ROI From May 2013 to Present (2 years 8 months) Director, Global Product Leadership Training @ -Create global strategic plan for learning and development, aligned with business priorities and regional needs -Conduct needs assessments with senior business leaders ensuring learning initiatives fully align with business goals -Develop learning programs that align with job role competencies of global colleagues -Oversee the design, development and deployment of high quality learning content – classroom, virtual classroom, e-learning, and self-study techniques -Monitor and measure training ROI and effectiveness to ensure curriculum supports business goals -Editor of global training newsletter providing quarterly learning highlights to senior business stakeholders From October 2007 to May 2013 (5 years 8 months) Sr. Manager @ -Cross-functional coordination and project management for Nielsen client deliverables, ensuring high-quality, on-time delivery -Developed training materials for new colleagues and coordinated learning activities -Managed workflow prioritization for high-volume, highly visible client deliverables -Managed R&D projects for new product deliverables -Managed staff of technical analysts responsible for production, quality control, and delivery of Nielsen products -Prepared cost/timing sizing estimates for new product offerings and client RfPs From June 2004 to October 2007 (3 years 5 months) Sr. Product Manager @ -Set strategic direction for multi-million dollar suite of Nielsen products, ensuring quality delivery while meeting revenue targets -Directed cross-functional team for end-to-end product development including R&D, production, quality control, marketing, and delivery -Developed effective marketing and sales materials -Conducted R&D projects related to new product offerings and line extensions -Interfaced with both internal and external clients -Managed third-party relationships with business partners for join-product offerings From January 1998 to June 2004 (6 years 6 months) Project Coordinator @ -Managed Consumer Panel recruitment process, worked with third party vendors, database management, panelist compliance management -Participated in the cross functional development of global Panel Management System -Provided subject matter expertise for launching new panels globally – Canada, Australia, South Africa, Europe -Supervised staff of analysts responsible for technical aspects of panel maintenance From February 1992 to January 1998 (6 years) Data Center Supervisor @ -Supervised operations staff responsible for global securities transactions -Trained new colleagues on Chase policies and procedures From September 1988 to February 1992 (3 years 6 months)

State University of New York Kevin Claus is skilled in: Customer Insight, FMCG, Market Research, Marketing Research, Competitive Analysis, Leadership, Communication Skills, Training, Consumer Behaviour, Product Management, Nielsen, Product Development, Product Marketing, Project Management, Management