Retail Pharmacy Operations Director @ Responsible for the Strategic and Day to Day Operations of 2500 stores across UK and Ireland, as well as all Operational areas of the business including Supply Chain, Customer Service Centres and Store Operations. Also responsible for all Pharmacy Operations across the UK and Ireland. Leading and Inspiring more than 65000 colleagues across the various functions and areas of responsibility. From February 2015 to Present (11 months) Director of Operations @ Responsible for all Operations across Boots UK with responsibility for c7000 people and leading the respective functions of Supply Chain which includes Europes Largest Automated warehouse based in Nottingham, the Xmas and International Supply Chain based in Burton and the online fulfilment warehouse also based in Burton along with all the Supply Operations. Further responsibilities in Supply Chain include the National Cross Docking facilities and running the distribution arm of Pharmacy Delivery and collection in 1500 locations across the UK Other areas of responsibility include running all Store Operational activity and includes the areas of Store Operations, Trading Operations, Planning, Store Communications, Loss Prevention, Security, Salary modelling and Scheduling. Running the Customer Support Centre which is a contact centre for all colleague and customer contacts employing 500 people and running operations for all contacts for functions including HR, Operations, Multichannel contacts, Customer, Opticians and Pharmacy. Also responsible for Programme Management of all Large cross Functional transformational projects. Developing and building the future Operating Model for the business including all Cost and Efficiency work streams. From October 2013 to Present (2 years 3 months) Nottingham, United KingdomDirector of Central Operations @ Responsible for all store and logistical operations across the organisation which employs c6000 people. Including Europes largest Automated warehouse based in Nottingham, the Xmas and International warehouses in Burton and 8 Cross docking facilities across the UK and Ireland. Also responsible for all store operations including salary modelling, activity planning,store communications,loss prevention, health and safety and the future store operating model.Lead all programme management across the organisation of large cross functional transformational projects. Lead the Customer Support Centre employeeing 500 people across a helpdesk operation. From July 2012 to Present (3 years 6 months) Nottingham, United KingdomDivisional Director @ Responsible for the day to day running of 700+ shops with a combined turnover of +£2bn employing 17,000 employees. From April 2010 to July 2012 (2 years 4 months) HR Director for Design and Development @ Responsible for leading HR partnering teams as well as the HR Functions of Capability and Training, ER, Resourcing, Recruitment, Policy and Reward for 70000 employees across the business. From April 2009 to April 2010 (1 year 1 month) Nottingham, United KingdomHR Director for Stores @ Responsible for leading the HR teams for 2500 stores across the organisation. From April 2008 to April 2009 (1 year 1 month) Nottingham, United KingdomDivisional Director @ Responsible for the day to day running of 400 shops across the London Division with a combined turnover of +£1bn employing 8000 personnel. From April 2007 to April 2008 (1 year 1 month) London, United KingdomRegional Director @ Responsible for the day to day running of 200 shops across London with a combined annual turnover of £500m employing 4000 personnel. From June 2006 to April 2007 (11 months) London, United KingdomDeputy Director for South Region @ From May 2005 to June 2006 (1 year 2 months) Regional Sales Manager @ From October 2004 to May 2005 (8 months) London, United KingdomVarious Management Roles @ From January 1997 to September 2003 (6 years 9 months)

9 GCSE and 3 A Levels @ Bushey Hall School From 1984 to 1991 Kevin Birch is skilled in: Retail, Multi-channel Retail, Profit, Performance Management, Change Management, Coaching, Merchandising, Stakeholder Management, FMCG, Team Leadership, Customer Experience, Visual Merchandising, Loss Prevention, Management Development, People Development