Kerry Moreno's Email & Phone Number

💼 Past Experience

Kerry Moreno's Work experience:Operational Leader | Innovative Problem Solver | Cultural and Linguistic ChampionKerry Moreno is currently a Spanish Interpreter at Ohio Hispanic Coalition from 2005 to 2006 (1 year) in Columbus, Ohio Area. On Demand Contract Interpreter. Kitchen Manager at DerDutchman Countryside from July 2003 to June 2007 (4 years) in Plain City, Ohio. Managed the kitchen for a restaurant with revenue of $1.2 million per year. During a period of 5% growth, was able to reduced costs by 20% from year 1 to year 2 by implementing cost controls, monthly examinations of staffing, and inventory controls. The processes and controls introduced, were later introduced into all 13 sister stores with similar results. Vice President of Operations at Cloudbreak Health in Columbus, Ohio Area. . Director Of Operations at Cloudbreak Health from March 2017 to December 2017 (10 months) in Columbus, Ohio Area. . Shift Supervisor at Martti from January 2009 to December 2011 (3 years) in Columbus, Ohio Area. Entrusted to manage and supervise the shift with the highest call volume. Trained and on-boarded all new hires. Scheduled all reporting staff. Reviewed payroll for reporting staff. Sr. Manager, Interpreter Services at Martti from May 2014 to October 2015 (1 year 6 months) in Columbus, Ohio Area. Headed the language center operations team, for our national language centers. Directly involved n identifying new training opportunities and quality improvement to create:- More accurate diagnosis- More precise care- Ensuring that technology enables rather than hinders communication- Reducing patient anxiety.- Initiated implementation plans for new language centers- Establish relationships with LEP and DDHH communities both locally and nationally. Manager, Language Services at Martti from September 2012 to April 2014 (1 year 8 months) in Columbus, Ohio Area. Recruiting, interview, and hire interpreters. Manage Quality Assurance of interpreters(Video & Audio). Continued mentoring, training, and evaluation interpreters. Ensure compliance of interpreters with respect to state and federal laws and/or regulations. SME regarding interpreter qualifications/certification (Signed & Spoken). Address budgetary questions for the Executive Team. Address day-to-day issues and concerns within all language centers. Manage the CCHI Oral Examination proctoring program at LAN's Columbus office. Director Language Service Operations at Martti from October 2015 to March 2017 (1 year 6 months) in Columbus, Ohio Area. My team is on the front lines, working face to face with patients, and they depend on me to ensure everything behind the scenes is running smoothly. As the director of Language Service, I am visibly involved with our centers as they provide interpretations in over 250 languages, 24 hours a day. I am committed to improving our agility and responsiveness so that our interpreters are free to respond with the compassion needed to build trust with our customers. Ensuring that our employees feel supported, with continuos and comprehensive training, mentoring, and education has enabled us to build a team that is united behind our goal to bring human connection back

🎓 Education

Kerry Moreno is a college graduate with a degree in Business Administration from Franklin University. Moreno also has a degree in Associate of Arts from Columbus State University. Moreno is currently a business administration student at the University of South Florida with the goal of becoming a manager. Moreno has a proven work readiness history with experience in both management and operations.

💡 Technical & Interpersonal Skills

Other professional experience:Interpreter at Ohio Hispanic Coalition from 2005 to 2006AtDerDutchman Countryside from July 2003 to June 2007Managed the kitchen for a restaurant with revenue of $1.2 million per yearRecruiting, interview, and hire interpretersManaged Quality Assurance of interpretersContinued mentoring, training, and evaluation interpretersEnsure compliance of interpreters with respect to state and federal laws and/or regulationsSpoken SpanishAddress budgetary questions for the Executive TeamAddress day-to-day issues and concerns within all language centersCollaborate with our Quality Assurance, Education, Workforce, and Center Leadership teams to improve the certification program for our interpretersInterpreter at Martti from October 2015 to March 2017My team is on the front lines, working face to face with patients, and they depend on me to ensure everything behind the scenes is running smoothly.