Customer Strategy Dept. – Customer Analysis Group @ Rakuten
Marketing Dept. – Digital Media Marketing Group @ Rakuten
Education:
1-Year Exchange, International Business @
Dartmouth College
About:
Platform Strategy @ From May 2015 to Present (8 months) Customer Strategy Dept. – Customer Analysis Group @ • Build and deliver standard reports to track business KPIs on a weekly and monthly basis.
• Define, design and build ad hoc analysis to investigate business trends, get customer insights, and identify new business opportunities, presenting findings to
Platform Strategy @ From May 2015 to Present (8 months) Customer Strategy Dept. – Customer Analysis Group @ • Build and deliver standard reports to track business KPIs on a weekly and monthly basis.
• Define, design and build ad hoc analysis to investigate business trends, get customer insights, and identify new business opportunities, presenting findings to management on a regular basis.
• Data analysis platforms: Teradata, Microsoft SQL Server, Adobe Marketing Cloud. From May 2014 to April 2015 (1 year) Within 23 wards, Tokyo, JapanMarketing Dept. – Digital Media Marketing Group @ • Promoted consumer cross-usage between multiple services within the Rakuten ecosystem.
• Collected, analyzed and reported site access data using Adobe Marketing Cloud (Omniture SiteCatalyst).
• Boosted traffic inflow via other Rakuten sites by conducting display ad campaigns.
• Increased lead generation by planning, creating and publishing weekly email newsletters.
• Improved CVR by planning and executing incentives through online couponing and tie-up campaigns.
• Conducted PDCA cycles to increase CTR, CVR of email newsletters and existing campaign pages. From April 2012 to April 2014 (2 years 1 month) Within 23 wards, Tokyo, JapanPlanning Dept. – Retail Strategy Group @ • Conducted qualitative and quantitative research on the online, offline and o2o retail markets.
• Analyzed domestic and foreign competitors: background, financial data, M&As, product and marketing strategies. From June 2011 to March 2012 (10 months) Within 23 wards, Tokyo, Japan
BA, International Business @ Kanda University of International Studies From 2008 to 2012 1-Year Exchange, International Business @ Dartmouth College From 2009 to 2010 Japanese Language @ Bunka Institute of Language From 2007 to 2008
Websites:
http://brndng.me
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