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Ken MBA

Dir Training & Quality | BPO Operations | Contact Center | Customer Service | Leadership Development @ Travelocity.com

Ken MBA Contact Details

Location:
Dallas/Fort Worth Area
Work:
Dir Training & Quality | BPO Operations | Contact Center | Customer Service | Leadership Development @ Travelocity.com
Education:
BS @ Texas A&M University-Commerce
About:

Actively seeking new opportunities to continue to grow and add value to organizations. Summary of achievements and background: • 22 years overall customer service experience, 16 years contact center experience. 11 years BPO experience as an Executive Leader. • Managed and partnered with large Fortune 100 clients, even Fortune 50 clients, with internationally dispersed locations. • Operational 

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