I helped scale Bigcommerce from 35 to over 400+ globally including a 7 month stint in the Sydney office. I love being a part of dynamic startups that are disrupting their industries while treating their employees right and maintaining a positive culture and transparency. Most recently, I'm happy to be a part of the best tech startup in Austin- TrendKite. Best decision I've made in a long time! Awesome product, smart/passionate people and I love coming into work everyday where I am challenged and given the opportunity to fully own my role and grow.
Recruiting/Sourcing Experience includes:
Sales: Inside sales (inbound/outbound), Acquisition, Enterprise, Business Development, Lead Generation, Sales Engineer, Sales Management, Inside Sales Manager/Director, Sales Ops Manager
IT/Technical Support: HTML/CSS/Javascript reps, Systems Admin, Knowledge Base Manager, Retention Specialist, IT Manager, Billing, Support Manager, Account Architects
Marketing: Project manager, Social Media Manager, Marketing coordinator, UI/UX, Content Manager, Manager Demand Generation
HR/Admin: Office manager, recruiter, coordinator, reception, intern, temp, finance/accounting
Executive (C-Level) sourcing/candidate management VP Marketing, VP Customer Success, VP Sales, CFO
Recruiting and New Employee Experience Manager @ TrendKite helps PR professionals and agencies build a timely, highly accurate picture of their brands' media coverage with ease. We are a venture backed, high traction startup that is disrupting a huge existing market. We've got a fantastic culture full of motivated, intelligent, passionate team members who love being a part of what we're building every day.
Current Openings: Sales Ops Manager, Demand Generation Manager, Content Manager, Inside Sales Manager, Inside Sales (prospect to close), Account Manager (Sales retention/upsell focus), Market Development (Lead Gen), Account Architect (Customer Support), Office Manager, Sr. Developer (Strong in Java/Javascript framework).
•Creation and execution of company recruiting strategy
•Manage candidate experience from first contract through on-boarding and offer
•Partner with hiring managers to identify key attributes of top candidates, write job descriptions and hiring process by role
•Creation of new hire on-boarding process and corresponding materials
•Manage employee referral program
•Maintain trusting relationships with executives, hiring managers and all other team members within the company in order to fill roles with the best talent in a timely manner
•Coach team members; provide recruiting feedback in order to scale appropriately
•Compensation negotiation with candidates and offer letter drafting/extension
•Implement new ATS along with re-vamp and streamline of data collection, feedback and processes
•Candidate sourcing, outreach and relationship building through networking
•Plan, organize and implement career events and brand awareness events
•Network and participate in networking engagements through public speaking From July 2015 to Present (6 months) Austin, Texas AreaTalent Acquisition @ Indeed works when talented, passionate people come together to get a job done.
As the world’s No. 1 job site, Indeed helps companies of all sizes, even entire industries, work, too. Every second of every day, people search on Indeed to find a job that fits their mission, their need to contribute and their desire to make something work better.
Whether it’s creating the perfect line of code, the perfect presentation or the perfect cup of coffee, the world needs smart, talented and motivated people to take on life’s daily challenges and opportunities. It’s how things get done. It’s how we make a difference each day. It’s how the world works.
Come help Indeed work. We are looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for job seekers. From March 2015 to July 2015 (5 months) Austin, Texas AreaRecruiter @ Various freelance projects in recruiting and HR From October 2014 to March 2015 (6 months) Austin, Texas AreaRecruiter @ Remotely recruited the best and brightest for Bigcommerce. From May 2014 to September 2014 (5 months) Sydney, AustraliaPartner Development Executive @ • 107% to quota for 2013
• Top 1-2 sales reps each month
• Grew revenue from and account manage existing client base, including top premium partners through close relationships both domestically and internationally
• Identified and qualified a pipeline of potential partners through a range of outbound marketing activities
• Sought out potential partnership opportunities and work with the internal management team to build mutually beneficial relationships with quality web design, web development and marketing firms
• Consulted with potential partners and educate them as to why they should choose the Bigcommerce partner program
• Provided expert product insight to help potential partners understand how Bigcommerce can grow their business
• Maintained Salesforce CRM with partner opportunities and newly acquired partner relationships
• Contributed to continuous team improvements, sales process improvements and overall business performance
• Stayed abreast on trends in internet technology and ecommerce as well as advances in the Bigcommerce platform
• Communicated with the internal management team to increase quality partner acquisitions and drive overall sales improvements
• Made sure key partners were given opportunity to be first in the theme store, resulting in revenue for both parties. Managed theme store process as go to between product team and partners From January 2013 to April 2014 (1 year 4 months) Austin, Texas AreaRecruiter @ •Obtained 100% of quota all four quarters (up to 152%) with 90%+ close rate (offer letters that were extended and accepted)
•Partnered with hiring managers to identify key attributes of top candidates, write job descriptions and success profiles
•Built out entire sales teams, entire technical support team as well as filled other key individual contributor roles (design, project managers, marketing support, social media manager, etc)
•Created and maintained trusting relationships with CEO’s, executives, hiring managers and all other team members within the company in order to fill roles with the best talent in a timely manner
•Coached team members; provide feedback on career goals and how to obtain these goals
•Compensation negotiation with candidates and offer letter drafting/extension
•Managed and helped create internal hiring process as well as re vamp of on boarding process
•Utilized Jobvite as a candidate management and reporting tool, capturing all information in detail within this system
•Utilized LinkedIn and LinkedIn recruiter for candidate sourcing, outreach and relationship building through networking
•Planned, organized and implemented first ever Bigcommerce Career Event in two weeks with minimal budget, resulting in 70 candidates on site and 7 hires
•Co-planned, organized and implemented second Bigcommerce Career event in one week, resulting in 150 candidates on site with one of the offer letters signed within 4 days of the event
•Assisted G&A team members in achieving their personal project goals and objectives From January 2012 to January 2013 (1 year 1 month) Austin, Texas AreaOffice Manager, HR and Recruiting Support @ • Maintained day to day office operations including facilities and vendor relations/purchasing
• Managed calendar appointments (including interviews) for CEO’s
• Booked and managed travel for CEO’s (who were located in Sydney, AU), Board Members, Investors and high level candidates including flight, car, hotel and schedules
• Oversaw office overhaul (painting, furniture, lighting, decor, electrical, etc) and project managed the vendors
• Point of contact for General Catalyst (investors/board); planned all board calls and board meetings
• Fully managed hiring process for Sales and Technical Support; scheduled and coordinated for all roles. Responsible for initial candidate screening/conversation, test administration and background checks
• Coordinated all company events and activities
• Performed HR duties including reporting, payroll, time punches, benefits, and culture implementations (Rypple,etc.)
• Ambassador for Bigcommerce culture; organized and created official Bigcommerce culture committee "BC Buds" which led to creation of a fitness and community service committee in addition From July 2011 to January 2012 (7 months) Austin, Texas AreaSenior Global Sourcing Coordinator @ •Maintained constructive relationships with import vendors and buying office team members
•Collaborated with buyers in order to plan orders and seasonal product assortments
•Managed flow of import goods in their entirety, from factory to the distribution centers
•Partnered with vendors to develop private label product and positive brand image
•Teamed with import logistics and customs compliance to ensure product is efficiently transported according to government regulation
•Monitored returns and damages as customer feedback in order to research and understand product issues and make improvements
•Implemented sample tracking procedure within the department to organize and maintain these items for more efficient line reviews From June 2010 to June 2011 (1 year 1 month) Specialist- Store Operations @ •Worked to build relationships with various groups throughout the corporate office in order to execute assigned tasks and effectively communicate and filter initiatives down to store level
•Facilitated communication between customers, stores and the corporate office in order to better execute corporate initiatives
•Organized and executed 2009 and 2010 Fall Director’s Meeting s
•Wrote sound store policy and procedure that is distributed through t the stores and corporate office
•Ran weekly and monthly reports to analyze business and identify opportunities
•Responsible for tracking and managing marketing initiatives including all promotions and sign programs
•Commenced set up and creative design of organized, visually appealing rebate/recall center and register to win stand for all stores
•Partnered in the creation of front end plan-o-gram for clear, organized signage (both promotional and generic) to ensure a positive customer experience, while also showcasing promotions, upon entry to the store.
•Traveled to various markets to understand our business and identify areas for improvement at store level as well as efficiencies at corporate level From June 2009 to June 2010 (1 year 1 month) Buying Intern @ Interned within the Dairy department with a Senior buyer at Walmart corporate office during the summer of 2008. From June 2008 to August 2008 (3 months)
Bachelor of Arts, Advertising, Fashion Merchandising @ Texas State University From 2006 to 2009 Bachelor's degree, Mass Communication/Media Studies @ Texas State University From 2005 to 2009 Kelsey Ozar is skilled in: Recruiting, Employee Relations, Employee Benefits, Software Documentation, New Hire Orientations, Event Planning, Talent Acquisition, Sourcing, Performance Management, Vendor Management, Sales, Retail, Team Building, Account Management, Management
Websites:
http://www.bigcommerce.com