Management Trainee @ Enterprise Rent-A-Car From October 2010 to August 2011 (11 months) Assistant Manager @ Enterprise Rent-A-Car Successfully maintain and improve relationships with customers, corporate accounts, body shops, and dealerships through building of rapport, providing excellent customer service consistently, and tailoring business practice based on customer feedback.Achieved excellence in customer service by surpassing corporate average Customer...
Management Trainee @ Enterprise Rent-A-Car From October 2010 to August 2011 (11 months) Assistant Manager @ Enterprise Rent-A-Car Successfully maintain and improve relationships with customers, corporate accounts, body shops, and dealerships through building of rapport, providing excellent customer service consistently, and tailoring business practice based on customer feedback.Achieved excellence in customer service by surpassing corporate average Customer Service Score twelve months in a row.Serves as escalation point for complex customer service issues as a result of ability to promptly solve problems and satisfy customers.Conducted several Management Trainee and Vehicle Service Agent interviews resulting in 100% employee retention for employees hired onto team.Implemented training and development strategies through consistent feedback of sales performances paired with teaching and delegating daily office operational tasks resulted in promotional opportunities for several employees.Develop monthly marketing and service call action plan for employees in office resulting in above corporate average customer service score as well as an increase of fleet growth over fiscal year 2012.Manages the rental car inventory, coordinating the movement of vehicles, to assure the most efficient use of the fleet. From September 2011 to October 2013 (2 years 2 months) Talent Acquisition Specialist @ Cambridge International Systems, Inc. Collaborate with hiring managers to determine requirement needs, hiring timeline, interview process, and budget for position openings. Seek out and attend a number of different career fairs and employer events to attract potential candidates and spread awareness of the Cambridge brand.Participate in monthly employer panels at Military bases in the Charleston area to provide transitioning military members with career and job seeking advice.Created and presented a training session for hiring managers which encompassed best hiring practices, interview do’s and don’ts, and internal ATS procedures. Charleston, South Carolina AreaSenior Recruiter @ Fast Switch, Ltd. - Right Talent. Right Time. Responsible for the full cycle recruitment process in a variety of technical disciplines including systems and network engineering, cloud infrastructure, devops, software development, project coordination, and help desk for both permanent and contract roles.Sourced candidates through the utilization of Monster, Dice, CareerBuilder, LinkedIn Recruiter, referrals, and internal database searches. Primarily search using Boolean method.Effectively screen candidates to determine whether they have the technical abilities and cultural fit for each role. Build rapport throughout the recruitment process and offer stage leading to lasting relationships and the building of a referral network.Collaborate closely with Account Management team, sourcers, and other recruiters to determine the best strategy for locating the optimal candidates for each position.Thoroughly prepare and coach candidates throughout the interview process by explaining important interview tips and preparation From July 2015 to May 2018 (2 years 11 months) Dublin, OHRecruiter @ Becker Technical Staffing, Inc Demonstrated proficiency in the recruitment process life cycle through strategically sourcing active and passive candidates, thorough phone screening, tactical presentation of candidates, coordinating phone and in person interviews, performing reference checks, presenting candidate offers, salary negotiation, and managing employee onboarding. Recruited contract, temporary to permanent and permanent positions for entry through executive level roles in IT, Clinical Research, and Finance & Accounting industries. Utilized LinkedIn Recruiter to source candidates.Partnered with client HR teams to determine the essential candidate traits, skill sets, and experience necessary to ensure requirement expectations are met. Collaborated with team to strategically determine the most efficient process for recruiting time sensitive or executive level positions thus ensuring the most qualified candidates are presented in a timely manner. From November 2013 to July 2015 (1 year 9 months)
October 2010 to August 2011
September 2011 to October 2013
Cambridge International Systems, Inc.
Talent Acquisition Specialist
Charleston, South Carolina Area
Fast Switch, Ltd. - Right Talent. Right Time.
July 2015 to May 2018
Becker Technical Staffing, Inc
November 2013 to July 2015
What company does Kelly McCormack work for?
Kelly McCormack works for Enterprise Rent-A-Car
What is Kelly McCormack's role at Enterprise Rent-A-Car?
Kelly McCormack is Management Trainee
What industry does Kelly McCormack work in?
Kelly McCormack works in the Human Resources industry.
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