Assistant Manager at Athleta
Newport, Rhode Island
Brand Ambassador @ Old Navy Promoted to Engagement Lead. From February 2017 to February 2019 (2 years 1 month) Swansea, MassachusettsSales Associate @ Bath & Body Works From February 2017 to February 2019 (2 years 1 month) Assistant Manager @ Athleta Newport, Rhode IslandSales Associate @ Crate & Barrel From May 2011 to October 2012 (1 year...
Brand Ambassador @ Old Navy Promoted to Engagement Lead. From February 2017 to February 2019 (2 years 1 month) Swansea, MassachusettsSales Associate @ Bath & Body Works From February 2017 to February 2019 (2 years 1 month) Assistant Manager @ Athleta Newport, Rhode IslandSales Associate @ Crate & Barrel From May 2011 to October 2012 (1 year 6 months) Providence, Rhode Island AreaIntern @ Crate & Barrel Visual Design,Department Manager.Top Seller. From May 2011 to August 2011 (4 months) Providence, Rhode Island AreaEngagment Lead @ Old Navy Loss Prevention Associate of the Month June 2017Brand Associate of the Month July 2017Brand Associate of the Month June 2018 From June 2017 to February 2019 (1 year 9 months) Business Development Executive @ Everteam Everteam connects people, processes, and content to drive great experiences for your customers,employees and business partners. From January 2017 to June 2017 (6 months) Greater Boston AreaBusiness Accounts Manager @ Wayfair -Manage the sales growth and customer development of approximately 300 to 1000 accounts depending on assigned business. Grow average sales and profit per account managed across key investment categories.-Utilize internal resources to overcome obstacles. Discover and analyze prospect’s needs, determine which features/benefits of Wayfair & AllModern will appeal the most to the customer and present those features/benefits to the customer. Create a sense of satisfaction as related to purchasing with Wayfair & AllModern based on offers presented. Meet or exceed productivity requirements.-Collect marketing intelligence and customer data as required. Leverage marketing and supplier bid dollars to proactively sell Wayfair & AllModern products. -Develop deep subject matter expertise on our products and suppliers.-Depending on assigned business, outbound calling will either focus on new account acquisition or existing account retention.-Drive customer satisfaction by delivering a great sales experience and service all post order issues-Use customer relationship management system to maintain lead/account information and keep accurate notes on all activity and opportunities From January 2013 to January 2014 (1 year 1 month) Greater Boston AreaInbound Sales Consultant @ Wayfair •Use consultative sales approach to help customers in an inbound sales and service center explore product offerings and make purchase decisions. •Meet key sales performance indicators, including close rate and net sales revenue. •Project a professional company image through phone and email interactions. •Recognize, document and alert supervisors of trends in customer calls. •Uphold high customer service standards. From October 2012 to January 2013 (4 months) Greater Boston AreaStylist @ Ann Taylor LOFT Stylist,working one on one with clients.Helping to put together outfits from day to night,business casual to dinner dates.Prominent Performance and Bravo Award recipient. From February 2008 to August 2011 (3 years 7 months) Barrington,Rhode IslandStore Manager @ Tervis Q2- Perfect Attendance From August 2018 to July 2019 (1 year) Newport, Rhode IslandEvents and New Business Coordinator @ Kantar Retail From March 2015 to June 2015 (4 months) Greater Boston AreaEvent Seat Sales Specialist @ Kantar Retail From March 2014 to March 2015 (1 year 1 month) Greater Boston Area
Old Navy
Brand Ambassador
February 2017 to February 2019
Swansea, Massachusetts
Bath & Body Works
Sales Associate
February 2017 to February 2019
Athleta
Assistant Manager
Newport, Rhode Island
Crate & Barrel
Sales Associate
May 2011 to October 2012
Providence, Rhode Island Area
Crate & Barrel
Intern
May 2011 to August 2011
Providence, Rhode Island Area
Old Navy
Engagment Lead
June 2017 to February 2019
Everteam
Business Development Executive
January 2017 to June 2017
Greater Boston Area
Wayfair
Business Accounts Manager
January 2013 to January 2014
Greater Boston Area
Wayfair
Inbound Sales Consultant
October 2012 to January 2013
Greater Boston Area
Ann Taylor LOFT
Stylist
February 2008 to August 2011
Barrington,Rhode Island
Tervis
Store Manager
August 2018 to July 2019
Newport, Rhode Island
Kantar Retail
Events and New Business Coordinator
March 2015 to June 2015
Greater Boston Area
Kantar Retail
Event Seat Sales Specialist
March 2014 to March 2015
Greater Boston Area
What company does Kayla Grady work for?
Kayla Grady works for Old Navy
What is Kayla Grady's role at Old Navy?
Kayla Grady is Brand Ambassador
What industry does Kayla Grady work in?
Kayla Grady works in the Retail industry.
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