Enterprise Sales Associate @ From February 2015 to Present (11 months) San Francisco Bay AreaOutside Sales Development Representative @ Zendesk delivers a beautifully simple customer support platform, which helps over 50,000+ companies worldwide deliver an exceptional customer experience. From January 2014 to January 2015 (1 year 1 month) San Francisco Bay AreaEnterprise Customer Experience Consultant @ •Strategically aligned with field sales organization at an AVP, RM and ASM level •Developed and managed relationships which generated over 10 MM in new pipeline for top Fortune 500 accounts such as HP, Visa, Symantec, Google and Wells Fargo •Partner with Virtual Sales team to effectively build and grow pipeline of SaaS solutions including Customer Experience and Knowledge Management products •Strategize with Marketing organization to develop industry and vertical specific campaigns that effectively drive ROI •Skilled in lead generation, cold calling, pipeline growth management, negotiation and competitive intelligence Business Development Achievements: FY13Q3 – Rookie of the Quarter, 110% Opportunity achievement, 100% Pipeline achievement FY13Q4 – 100% Opportunity achievement, 100% Pipeline achievement FY14Q1 – 123% Opportunity achievement, 113% Pipeline achievement FY14Q2 – 118% Opportunity achievement, 195% Pipeline achievement From December 2012 to January 2014 (1 year 2 months) Director of Operations/ Inside and Outside Sales @ - Formulated league structure and design as well as coordinating marketing strategies - Originated and maintained advertising relationships with over 100 local businesses and institutions. - Businesses included DYO inc., Purple America, Eastbay Inc., and Consolidated Graphics Group - Negotiated and administered contracts with several local suppliers and manufacturers. From January 2010 to November 2012 (2 years 11 months) Assistant Account Manager/Inside and Outside Sales/ Contract Negotiation @ - Contracted to establish and maintain essential relationships with commercial property managers - Coordinated with property managers to ensure projects were completed on time as well as within the set budget. - Negotiated and closed contracts with both the Marsol and Gates Mills Towers - Contracts generated over 2 million dollars in two year span From September 2007 to March 2009 (1 year 7 months) Account Manager @ -Examined and analyzed multi-million dollar corporations’ annual payables data to prevent, detect and recover lost profits or erroneous payments - Detected and recovered over 400,000 dollars of lost profit from two of their biggest clients; Office Max and Marriott - Surpassed quota in only year as an intern From July 2006 to July 2007 (1 year 1 month)

Master of Business Administration (MBA), Finance, MBA @ Cleveland State University - Nance College of Business From 2006 to 2011 Bachelors; in summer; of Global Masters, Finance; 2007; Business Administration @ Cleveland State University From 2004 to 2011 Solon High School From 1998 to 2002 Kaveh Babaei is skilled in: Finance, Networking, Account Management, Marketing Strategy, PowerPoint, Social Media Marketing, Microsoft Office, Customer Service, New Business Development, Sales, Direct Sales, Budgets, Management, Cloud Computing, Sales Operations