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Woman's Department @ J.C. Penney -Helped design contests to encourage employees to get Credit Card Applications From April 2011 to August 2011 (5 months) Frisco, TexasRegional Recruiter II @ Wayfair • Evaluate resumes and conduct phone screens with applicants• Oversee the full cycle recruitment: sourcing, screening, sending assessments/case studies, offer negotiation, and background screening• Posting positions through...
Woman's Department @ J.C. Penney -Helped design contests to encourage employees to get Credit Card Applications From April 2011 to August 2011 (5 months) Frisco, TexasRegional Recruiter II @ Wayfair • Evaluate resumes and conduct phone screens with applicants• Oversee the full cycle recruitment: sourcing, screening, sending assessments/case studies, offer negotiation, and background screening• Posting positions through our Applicant Tracking System and on various job boards• Manage strategic relationships with stakeholders across different levels and verticals• Ensure top of the line candidate experience through communication, timely updates, and interviewer preparedness. • Track metrics and use data for strategic analysis of recruiting campaigns• Effectively setting up and facilitating hiring events for high volume sites• Conduct bi-weekly meetings with stakeholders to help forecast recruiting needs• Manage the Temporary Employee Conversion Process for the sites I oversee• Train new recruiters on the Wayfair standards and processes• Recruiting various job profiles including: Warehouse Associate & Team Lead, Customer Service Rep & Specialist, Warehouse Supervisor, Customer Service Manager, Warehouse Terminal Manager, Inventory Control Manager, Equipment Operator, Training Manager• Applicant Tracking Systems Used: Jobvite & Greenhouse Regional Recruiter @ Wayfair From August 2018 to March 2020 (1 year 8 months) San Leandro, CaliforniaContract Recruiter @ Interstate Batteries • Oversee full life cycle recruitment efforts, to include sourcing candidates through job boards, coworker referrals, and the applicant tracking system, etc., review information provided on a prospective employee’s application, conducting telephone interviews, determining the suitability of the applicant, correspond with job applicants to notify them of opportunities and updates on status of positions • Scheduling of in person interviews• Posting positions on various job boards (Monster, CareerBuilder, etc.)• Conducting intake calls with hiring managers to gather insight on the position and what they are looking for in a candidate• Additional projects/duties as assigned*Applicant Tracking System Used: WorkDay From February 2018 to August 2018 (7 months) Dallas/Fort Worth AreaCorporate Recruiter @ Rent-A-Center Previous: Corporate Recruiting Coordinator: 9/16-3/17• Directs employment activities for the corporate office to ensure efficient, professional recruitment and selection of superior individuals• Counsels hiring managers on company employment policies, procedures and practices• Oversee full life cycle recruitment efforts, to include sourcing candidates through job boards, coworker referrals, social media, cold calls, etc., review information provided on a prospective employee’s application, conducting telephone interviews, determining the suitability of the applicant, correspond with job applicants to notify them of opportunities and updates on status of positions and complete all on-boarding activities for respective new hires• Partners with hiring managers to drive interview and selection process – administers applicant assessments and provides an appropriate level of consultation to management in timely manner• Oversees the employment offer process by confirming hire date, compensation level, benefits eligibility, conducting reference checks and generating offer letters • Drive and manage on-boarding process for all new coworkers• Build and develop working relationships with outsourcing companies. • Prepare various HR reports for distribution• Handle I9 verification using EVerify for our field stores• Handle I9 reverification for Corporate Coworkers when their employment eligibility documents near expiration• Handle the post-hire H1B process for Corporate Coworkers• Utilized HireVue to evaluate candidates based on skill and personality fit • Additional projects/duties as assigned*Applicant Tracking System Used: Taleo From September 2016 to February 2018 (1 year 6 months) Customer Service Supervisor @ GEICO -Licensed insurance agent in Texas, Oklahoma, Iowa, Kansas, New Mexico, Colorado, and Nebraska.-Coached and developed new agents and moved results of professional insurance agents to help them reach their full potential-Administered attendance cards and managed ADAAA and FML leave.-Had monthly report card and dependability conversations with my agents-Ran daily team meetings and monitored performance.-Mentored an intern, discussing aspects of the insurance business, GEICO culture, and different job duties. -Attended weekly Supervisor Team meetings along with one-on-one meetings with my manager-Took quarterly technical insurance exams to stay up to date on insurance knowledge-Trained new processes and adjustments to agents-Developed supervision skills through on-site supervisor classes-Attended quarterly leadership development conferences-Attended presentations by other departments to gain knowledge of the Claims sides of the insurance business-Networked with Management at all levels-Gained knowledge of both the insurance industry and supervision-Developed coaching skills and conflict resolution skills-Ran the fun committee for the customer service department, organizing casual days and food days for the entire service floor-Monitored and graded calls to company expectations From July 2016 to September 2016 (3 months) Dallas, TexasManagement Development Program-Service @ GEICO -Developed supervision skills through on-site supervisor classes-Attended quarterly leadership development conferences-Attended presentations by other departments to gain knowledge of the Claims sides of the insurance business-Networked with Management at all levels-Gained knowledge of both the insurance industry and supervision-Developed coaching skills and conflict resolution skills-Ran the fun committee for the customer service department, organizing casual days and food days for the entire service floor-Monitored and graded calls to company expectations From July 2015 to July 2016 (1 year 1 month) Dallas, TXEvent Coordinator, All-Star Trainer @ Main Event Entertainment -Planned Events and Birthday parties-Developed time management skills by ensuring events did not overlap-Gave building tours to potential customers-Planned Upselling Contests for party hosts-Showed financial responsibility by handling money-Trained new employees while working 40 hours a week and going to school full time-Main point of information for all guests who entered the building-Developed strong communication skills by communicating with the managers and other employees in the building From March 2011 to May 2015 (4 years 3 months) Frisco, Texas; Lubbock, TexasCashier @ J.C. Penney -Ensured all customers were satisfied with their purchases-Showed financial responsibility by counting money each night From October 2009 to November 2010 (1 year 2 months) Wentzville, MissouriSpecial Needs Nanny @ Texas Health Care Providers Through Texas Health Care Providers, I was a contract Nanny for children with special needs. Families that qualify for respite care through the State of Texas reach out to find Nannies to watch their children. It is a very rewarding job getting to work with special needs children. Through this position I had the chance to develop my sign language skills. When nannying, I helped out with essential life skills such as feeding, bathing, changing, and getting the children ready for bed or ready for the day. From August 2011 to December 2017 (6 years 5 months) Frisco, Texas
J.C. Penney
Woman's Department
April 2011 to August 2011
Frisco, Texas
Wayfair
Regional Recruiter II
Wayfair
Regional Recruiter
August 2018 to March 2020
San Leandro, California
Interstate Batteries
Contract Recruiter
February 2018 to August 2018
Dallas/Fort Worth Area
Rent-A-Center
Corporate Recruiter
September 2016 to February 2018
GEICO
Customer Service Supervisor
July 2016 to September 2016
Dallas, Texas
GEICO
Management Development Program-Service
July 2015 to July 2016
Dallas, TX
Main Event Entertainment
Event Coordinator, All-Star Trainer
March 2011 to May 2015
Frisco, Texas; Lubbock, Texas
J.C. Penney
Cashier
October 2009 to November 2010
Wentzville, Missouri
Texas Health Care Providers
Special Needs Nanny
August 2011 to December 2017
Frisco, Texas
What company does Katie Clines work for?
Katie Clines works for J.C. Penney
What is Katie Clines's role at J.C. Penney?
Katie Clines is Woman's Department
What industry does Katie Clines work in?
Katie Clines works in the Human Resources industry.
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