Trusted professional specializing in Product, Program and Business Portfolio Management, with over seventeen years experience leading and building teams for Fortune 500 and entrepreneurial businesses. Possesses exceptional relationship and partner development skills; proficient in product management life-cycle, software development processes, operations and team management. Demonstrated success building and developing highly skilled, cross-functional teams.
Disciplined and focused with a passion to succeed.
Specialties: Key Competencies
Product Management
Program & Project Management
Business Portfolio Management
Team Building & Management
Software Development Methodologies
Relationship Management
Sr. Director Business Operations @ Ensuring effective and efficient performance in a growing global organization. Responsible for planning, cross organization interlock, M&A integration, and optimization of various cross functional business processes. From February 2015 to Present (11 months) Sr.Director Program Management/Product Portfolio @ Built and led the technical and business Program Management team. Risk & Dependency mitigation, change management enabling Scrum/Agile practices. From September 2012 to Present (3 years 4 months) Sr. Director Product Management & Community @ Senior leader, reporting to CEO, responsible for product management, governance practices, KPI's for user acquisition and community development.
• Establish and managed road-map and development plans to deliver against product strategy and schedule on budget.
• Established acquisition and retention strategy, driving 15% acquisition trend week over week. From May 2011 to January 2012 (9 months) Director PMO PPM; Global Ecommerce @ Responsible for PMO operations. Scope included: complete product development lifecycle management, KPI definition, SDLC process definition, and leadership of program and global portfolio management teams.
• Designed and implemented a portfolio management function; established practice and governance for Global E-commerce, including prioritization, capital planning and reporting of the overall Global E-commerce Portfolio across 7 country divisions with a combined development budget in excess of $100 million.
• Fostered collaboration across all departments to encourage a culture of innovation and nurtured relationships with key customers, stakeholders and technology partners to drive communication, coordination and transparency. From June 2007 to June 2011 (4 years 1 month) Director of Creative Production and Operations @ From June 2007 to September 2008 (1 year 4 months) Director, Product and Program Operations @ Strategic member of senior management team reporting to CPO.
• Defined program management, product lifecycle and practices, delivering Posit’s first product in 2005 then six subsequent product releases in 2006.
• Established internal processes for inventory and release management, work requests and performance management to increase productivity and quality of projects as well as team satisfaction.
• Partnered with Sales to provide strategic direction and critical assessment for partnerships and business opportunities.
• Directly managed corporate branding initiative, including identity design, look and feel of software, packaged collateral and website. From July 2004 to June 2006 (2 years) Director, Product @ Key member of management team, reporting directly to CEO. Responsible for development of 3D product and client partner relationships with Fortune 500 clients.
• Successfully launched multiplayer online universe with over 10,000 paying members.
• Defined technical and design requirements that met business objectives on time and under budget.
• Responsible for the professional development, utilization, staffing, hiring and morale for the creative team.
• Developed program processes and best practices.
• Drove 3rd party contract negotiation's From February 2001 to June 2004 (3 years 5 months) Global Group Director @ Accountable for the development and deployment of global creative organizational structures, capabilities, job descriptions, and reporting structures, including business development, and internal company workflow processes.
• Directly managed $1.1 million budget for the office of the CCO. Successfully managed yearly expenses under budget, resulting in a $300,000 savings for the company.
• Participated in the establishment of Global Offices, including production training in Singapore, Toronto, Sao Paulo.
Senior Program Manager
Responsible for scoping and managing multiple projects across multiple clients. Included supervision and facilitation of cross-discipline teams.
• Defined program management practices to oversee $5 million, 80 people cross discipline/cross-office development team for Global Sports.
• Led simultaneous development of two ecommerce companies with joint engineering development in NY and Brazil resulting in the first ecommerce site managed by a single backend infrastructure and hosting abilities for multiple and different "store fronts." From January 1996 to February 2001 (5 years 2 months)
Biology, Fine Art, Art History @ University of Central Florida From 1986 to 1989 SFSU Kathy Gowell is skilled in: Product Lifecycle Management, Product Development, Program Management, Team Management, Cross-functional Team Leadership, Start-ups, E-commerce, Team Building, Product Management, Change Management, Mentoring, Process Improvement, Agile Methodologies, Strategy, Project Management