Katherine Telepun's Email Addresses & Phone Numbers

📖 Summary

Program Director, EPMO @ Comcast Program Director and Product Owner with broad corporate experience responsible for managing cross organizational teams within Comcast. Efficiency driven professional with extensive experience managing programs from ideation through execution and closure. Known for strategic vision building multi year product roadmaps to support the growing needs of the today's corporate environment. Responsible for executing on products to drive cost controlled programs within time expectations in alignment with portfolio and company goals. Drives multi-million dollar projects overseeing technical, software, engineering, marketing, editorial, PR, support and operations teams. Team-spirited and results driven professional building strong relationships within organization, vendors, and all project stakeholders to achieve clear results for complex products. From January 2013 to October 2014 (1 year 10 months) Greater Philadelphia AreaProject Management Consultant @ Thomson Reuters Responsible for Project Management methodologies and execution within division. SOX compliance and tax software development. SDLC. From April 2006 to April 2009 (3 years 1 month) Executive Director @ JPMorgan Chase & Co. Lead in customer experience for all mobile applications. Analysis and improvement to NPS scores, customer journey mapping, sentiment analysis and end user interviews. Responsible for increasing CX NPS scores YoY across all mobile development and apps. New YorkManagement Consultant @ Knowledgent Management consultant responsible for overseeing agile transformation and scrum masters across multiple channels and development teams. Executive reporting and presentation. From April 2017 to November 2017 (8 months) Warren, NJDirector of Customer Experience @ Comcast Cable Responsible for rolling out NPS across headquarters and all divisions and regions. Led weekly call with over 50 executive stakeholders nationwide, and coaching NPS team leads nationwide. From April 2016 to May 2017 (1 year 2 months) Greater Philadelphia AreaDirector @ NextGen Healthcare Greater Philadelphia AreaVice President of Sales, Amazon Web Services @ Cloudnexa Sales executive responsible for building, growing and leading sales in a high growth organization. Results driven leader with diverse management skills with a core focus on cloud computing. Close alignment with marketing, technical delivery and engineering organizations to ensure customer satisfaction and retention/growth. From August 2015 to April 2016 (9 months) Philadelphia, PennsylvaniaDirector, Business TV @ Comcast Product Director responsible for setting overall business strategy and growth plan for commercial cable. Results driven leader with recognized ability to increase revenue and overall customer base. P&L management; overseeing $500M in annual revenue. Develops multi-year product roadmap setting strategy for displacing competition. Proven reputation for driving multi-million dollar projects overseeing technical, marketing, sales, and operations teams. Expertise in building strong relationships within organization, partners & vendors. From September 2014 to August 2015 (1 year) Greater Philadelphia AreaAssociate Director, Managed Services @ HighPoint Solutions Associate Director with a proven success in leading Project Management, Quality Assurance and Business Analysis teams. Cross functional professional with successful record of project management/managed services leadership, and client/vendor relations. Recognized for the ability to provide a portfolio of projects on schedule and within budget through planning, control, and agile methodology. Responsible for overseeing managed services solutions across various industries.Core Competencies: Managed Services, PMO, QA, BA, Web Applications, Mobile Applications, SharePoint, eCommerce, Learning Management Systems (LMS), Content Management Systems (CMS), Software as a Service (SaaS), Service Oriented Architecture (SOA), Enterprise Document Management (EDM), Digital Marketing, SLA Reporting From April 2010 to January 2013 (2 years 10 months) Senior Project Manager, Amazon Web Services @ Freedom OSS Technical Delivery Leader & Senior Project Manager responsible for full SDLC in a professional services organization. Core focus in Amazon Web Services and business development. From April 2009 to April 2010 (1 year 1 month)