Area Manager, Small Business Banking @ Santander Bank, N.A.
Branch Manager Assistant Vice President @ Santander Bank, N.A.
Senior Business Banking Specialist @ Santander Bank, N.A.
MBA in Finance @
Extensive experience as a sales professional within the Financial Services Industry. Specialties include coaching sales staff, financial planning, needs analysis, portfolio review, managing P&L, and business development. Well-organized, detail oriented team player with a proven track record of ability to prioritize, multitask, and work effectively in fast paced, time sensitive environment to exceed sales goals and deliver.
Extensive experience as a sales professional within the Financial Services Industry. Specialties include coaching sales staff, financial planning, needs analysis, portfolio review, managing P&L, and business development. Well-organized, detail oriented team player with a proven track record of ability to prioritize, multitask, and work effectively in fast paced, time sensitive environment to exceed sales goals and deliver. Fluent in English, French, and Arabic.
Area Manager, Small Business Banking @ From March 2015 to Present (10 months) Greater New York City AreaBranch Manager Assistant Vice President @ Develop and manage staff of the top-producing branch in Queens and Long Island district
Responsible for growing account portfolios; including deposit accounts, commercial and consumer loans, residential mortgages, investments and insurance products
Make business development calls on both current and prospective business and retail customers
Lead, develop and motivate branch team members to deliver impeccable customer service
Work daily with Management team, Personal Bankers, and Tellers via “Role Plays” & “Show Coaching” to effectively enhance the sales and service performance of each role From June 2012 to March 2015 (2 years 10 months) Senior Business Banking Specialist @ Acquire new business relationships and develop center of influence to expand customer base
Deepen and retain relationships to ensure cross sell of deposits, credits and investments
Act as the branch specialist, coach and mentor team to uncover sale opportunities among current and potential business customers From June 2010 to July 2012 (2 years 2 months) Finance & Insurance Manager @ Review and confirm agreed-upon sales figures
Prepare Sales Reps to confer with customers about needed services or products
Consult with customers to determine their wants and needs and present products to fulfill them
Obtain credit approval (arrange financing for the customer)
Complete all legal paperwork involved in a vehicle transaction.
Offer automotive products (extended service contracts, anti-theft and other devices designed to protect the customer's investment in the vehicle) From September 2009 to March 2010 (7 months) Personal Banker @ Responsible for sales targets in Bank products, Insurance products, Investments, and Lines of Credit.
Profile Bank clients to uncover sales and service needs. Improve the competencies and capabilities of branch staff through coaching and scheduled training. Manage and develop small business relationships.
Ranked in top 5% of Sales Producers Nationally, 389th out of 9,626 bankers
Ranked 4th in District for Business and 1st for Investment Sales
Individual Contributor to top performing branch
Assume responsibility of Sales Manager when Manager is not present
Conduct daily meetings to set targets, devise plans, and ensure that goals are met
Conduct weekly meetings to review progress, set new plans, and give guidance if necessary From September 2007 to September 2009 (2 years 1 month) Sales, Finance Manager @ Responsible for coaching sales team on products and cross selling of all accessories. Managed all financial aspects of the dealership, responsible for working with banks for loan approvals.
Managed Sales team, increasing the Company profit by 25%
Conducted training on various subjects including selling and product knowledge
Ran promotions and sale incentives for team
Handled all customer complaints ensuring customer satisfaction
Processed automotive loans for clients
Sold different products such as warranties and protection plans beside the original negotiation From September 2005 to September 2007 (2 years 1 month) Trade Finance Banker @ Communicated with credit department in facilitating transaction
Created reports for the Main Branch
Issued letters of guarantee by receiving credit approvals
Worked closely with the manager for confirmation on large project accounts From February 2005 to August 2005 (7 months) Senior Customer Care Representative @ Responsible for the handling of priority customer care issues
Team Leader for several customer care representatives
Responsible for the upward flow of monthly accounting and performance reports of the team From February 2004 to February 2005 (1 year 1 month)
Bachelor, Accounting @ Ain Shams University From 1999 to 2003 MBA in Finance @ Monroe College Karim Fahmy is skilled in: Banking, Credit, Loans, Finance, Financial Services, Retail Banking, Investments, Customer Service, Cross Selling, Corporate Finance, Insurance, Consumer Lending, Commercial Lending, Business Development, Credit Analysis, Leadership, Management, Lines Of Credit, Sales
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