BA Hons Business Studies @
Sheffield Hallam University
Julie is an experienced, well rounded, senior marketing executive with a passion for service excellence and organisational development. A proven track record in innovation and strategic leadership with extensive operational management and customer service experience. Professionally qualified in marketing and business studies with a track record for exceeding sales and customer satisfaction targets. A highly credible leader
Julie is an experienced, well rounded, senior marketing executive with a passion for service excellence and organisational development. A proven track record in innovation and strategic leadership with extensive operational management and customer service experience. Professionally qualified in marketing and business studies with a track record for exceeding sales and customer satisfaction targets. A highly credible leader with stamina, drive and energy. A pro-active individual with an ability to quickly establish relationships and influence people at all levels.
Marketing Director @ Responsible for strategic marketing within the organisation and driving excellence in the customer experience. Growth of the customer loyalty programme and delivery of successful campaigns. From August 2014 to Present (1 year 5 months) Head of Marketing, Royal Mail Stamps & Collectibles @ Responsible for developing and deploying strategic marketing plans and delivering integrated marketing campaigns. Julie has a track record of delivering results and developing leadership and performance capability in teams. Responsible for corporate risk and reputation management and key strategic partnerships. From November 2010 to August 2014 (3 years 10 months) London, United KingdomHead of Business Development @ Managing a strategic customer base within Royal Mail. Working with clients to critically review their marketing strategies and drive innovative solutions to support their organisational growth. Leading teams to develop new solutions and develop partnerships with clients. From June 2010 to November 2010 (6 months) London, United KingdomQuality Director @ Responsible for quality of service across 150 separate units over wide geographical area. Delivering service through an immediate team of 35, reaching wider teams of 15,000 people. Responsible for the strategic direction and operational management of the region as a member of the regional leadership team. Driving performance improvements through lean 6 sigma and world class production principles. Driving leadership and capability programmes through development and engagement initiatives. From January 2009 to June 2010 (1 year 6 months) Commercial Manager @ Responsible for the development and deployment of the Business Plan to deliver financial, customer and employee targets. Driving the commercial agenda and forming partnerships with key customers in the Area. Working in partnership with sales and marketing teams to deliver successful customer events. Leading special events planning, producing regulatory reports and driving revenue recovery activity. From March 2003 to January 2009 (5 years 11 months) Area General Manager @ Responsible for setting strategy and direction and achieving balanced Key Performance Indicators. Having overall accountability for the customers, staff and operations. Leading a team of 120 managers and 2000 staff over 30+sites. Leading customer development programmes and partnership initiatives. Building external networks and negotiating with unions. Leading people development and engagement strategies. Responsible for health and safety and compliance performance From February 2001 to March 2003 (2 years 2 months)
MSc Professional Marketing, Distinction @ BPP College, London From 2012 to 2014 BA Hons Business Studies @ Sheffield Hallam University From 1989 to 1993 Julie Murray is skilled in: Strategic Marketing, Energetic Leader, Revenue, P&L Budget Management, Stakeholder Management, Project Management, General Management, Operations Management, Engaging Public Speaker, Large Scale Change Management, Executive Level Relationship Building, Logistics, Marketing Strategy, Integrated Marketing, Marketing Management
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