I have over 10 years' experience in Technical Recruiting, Recruiting Strategy and Management. I am a driven, hands-on individual who has defined and delivered transformational change within Talent Acquisition. I possess a history of leading and influencing tech organizations to establish new ways of thinking about attracting top tier talent at scale on a global level. I am passionate about connecting Tech Innovators with the means to innovate through meaningful job placement. I am currently growing the Amazon/Audible.com technology group, the company bringing all your books Audible! Please contact me if you are interested in applying for roles within my org! Specialties: Software Developers (Java, C++, .NET, Open Source) Web developers, Product Management, Development Managers, QA, SDET, QA Managers, Data Engineers, Database Developers, Technical Project Managers.

Sr. Manager, Talent Acquisition @ • Built and manage a high performance recruiting team across four cities (New Jersey, Boston, Arizona, and Seattle) with a 28% growth in average monthly hires and 14% increase in closes, as well as measurable improved processes and candidate experience. • Work with CTO and Executive level Staff to create cross functional recruiting strategies that will allow the business to continue to scale while maintaining mission critical initiatives. • Write white papers and 1 pagers to be used in executive meetings to present/promote recruiting strategies, metrics, data, goals, and expectations. • Present Global Technology Strategy to business stakeholders and HR team utilizing key data and metrics. • Create, update, and maintain recruiting metrics dashboard for executive tech leaders as well as recruiting team on an ongoing basis. • Project Manage a multi-million dollar initiative to convert the ad-hoc mismanaged vendor relations process to an MSA/VMS through a third party. Took project from inception to completion including obtaining CEO buy in through to implementation. From August 2014 to Present (1 year 5 months) Senior Recruiting Lead @ • Created and implemented recruiting strategy with business leaders for US and International Expansion; creating team goals and roadmap to deliver on lofty recruiting objectives. • Seeded new Dev centers in Cambridge and India by traveling frequently as Audible’s recruiting representative with business leaders to build recruiting strategy from the ground up as well as train existing staff in recruiting processes and best practices • Grew Cambridge, MA office from 0 to 20 in less than 3 months • Introduced multiple new key scaling recruiting initiatives across tech and non-tech businesses to generate top talent in rapidly changing environment • Manage, mentor, hire and train a team of recruiting sourcers and coordinators. Build launch/succession plans, individual/team hiring goals/metrics, • Presented TechDev recruiting metrics and goals to Executive team on an ongoing basis. • Mentor each employee to be successful in their respective roles. Shaped the team to capitalize on individual strengths in alignment with business goals. • Facilitate training and development within organization to drive long term positive results in hiring including facilitating corporate interview course monthly (4 hour course), systems training, and technical functional interviewing • Managed full cycle recruiting for tech and business roles across the organization. Understanding the technical and business details of requirements with clients, sourcing new leads, taking candidates through interview process, selling and closing. From October 2012 to April 2014 (1 year 7 months) Greater New York City AreaSr. Technical Recruiter, AmazonLocal @ Work Hard. Have Fun. Make History!! • Specialized in traditional and out of the box sourcing for Tech candidates including Front and Back-End Developers, Technical Project Managers, Senior Technical Managers, User Experience/Web Developers, Data Engineers, Systems Engineers, SDET, QA Engineers, QA Manager and Development Managers. • Dive Deep into client group to learn about team, technologies, future plans/strategies in order to sell the opportunity to prospective candidates • Screen Technical Candidates to make suggestions/recommendations to customers as well as sell role • Build relationships with passive job seekers, and network within the technical world to obtain top talent • Liaise between client and candidate needs so end results are agreeable to all parties • Average 5.5 Offers per month with a 76% accept rate From April 2011 to October 2012 (1 year 7 months) Greater New York City AreaGlobal Support Analyst @ • Liaising between client technical groups, including Reuters and Fortune 500 Financial Companies; and Telcos to resolve network Cisco router and circuit faults • Create and work networking incident tickets from generation to closure keeping clients informed of updates • Escalate and dispatch cases and phone inquiries to appropriate group(s) • Perform root cause analysis and develop new resolutions to frequently occurring problems. • First point of customer contact on international inbound calls to the Global Support Center • Prioritize requests received via both email and telephone for customer needs. From February 2009 to January 2011 (2 years) Senior Technical Recruiter @ • Identify, screen, interview, qualify and coach candidates from the applications, infrastructure, and telecommunications disciplines within the Information Technology market through networking, generating referrals, building long term relationships, and out of the box recruiting • Manage Fortune 500 client accounts which include, but are not limited to, MTV, AOL, Conde Nast, Bank of America, JP Morgan Chase, Reuters, and NBC • Spearheaded and managed off shore recruiting team holding weekly training, updates, feedback, and planning new initiatives From November 2005 to January 2009 (3 years 3 months) Contract Recruiter @ Recruiting for healthcare professional positions including Registered Nurses, Social Workers, and Psychiatrists Conduct job board searches on online databases including Monster, HotJobs, and CareerBuilder Created and maintained a database of qualified professionals for current and future job orders Managed all payroll administrative functions for temporary employees From August 2005 to November 2005 (4 months) Independent Study Program Assistant @ Conducted psychological experiments regarding the psychology of Gambling addiction Researched articles and books from the University Libraries Performed applicable searches in Psych Info and other pertinent databases Executed administrative duties on confidential patient information From January 2004 to January 2005 (1 year 1 month)

Bachelors, Psychology and Intensive Writing @ University at Albany, SUNY From 2002 to 2005 Juliana Mercurio is skilled in: Talent Acquisition, Technical Recruiting, Recruitment Training, Quality Assurance, Management, Property Management Systems, Internet Recruiting, Mobile Applications, User Experience, Mobile Devices, User Interface, HTML 5, Recruiting, User Interface Design, Onboarding