The software industry has evolved. Users, now more than ever, have developed keen awareness for the quality of user experiences in products and services, and this awareness poses its influence from market reception to operational support costs and ultimately to brand valuation. Support the goals of your target users and customers, and the bottom-line will follow. I am a User Experience professional with fifteen years of experience creating market-differentiating experiences for web-based and mobile software products. My specializations include rapid, incremental UX improvements, guerrilla usability methods, end-user adoption analysis and strategies, Alan Cooper's Goal-Directed Design Methods, and seamlessly integrating UX design processes into Agile teams and organizations. Agile Certifications: - Certified Scrum Master (Scrum Alliance) - Certified Product Owner (Scrum Alliance) Specialties: - User Experience, Interaction, and UI Design - Information Architecture Design - Software Requirements Management - Product and Program Management - Product Strategy - Agile/Scrum Development - Visual Communication Design for digital media and advertising

Co-Founder, Product Design & Strategy @ Meshfire is the first social media management tool which leverages artificial intelligence and machine learning to help you accomplish more in less time. Our vision with Meshfire was to create a tool that feels alive, proactively helps you with your social media relationships, coaches you, reminds you of things that are easy to forget, and emphasizes human to human interaction over metric-boosting mechanics and hacks. We gave our virtual social media coach a face and a name, and her voice and presence is felt every time she matches you up with another social media user or influencer who aligns perfectly with your strengths and interests. I firmly believe the discipline of designing experiences must go beyond best practice interaction patterns and innovative gestures. The introduction of intelligence into user experiences allows people to rely on technology in new ways, and receive rewards beyond simple utility and analytics. Meshfire is still evolving, and we hope to see it become the only way to use social media without intimidation or confusion - with visible rewards to match users' efforts in real time. I am one of four co-founders and the only designer and product manager on the founding team. I was responsible for the end-to-end product experience and everything else involved in an early-stage venture. Meshfire launched in January 2014, currently has over 2,500 active customers. Current customers include HP, WSDOT, EMP, Microsoft Xbox, Bungie, 3DRealms, and Wargaming.net. Meshfire has been featured in the Puget Sound Business Journal, Fox Business, Forbes, and numerous social media and technology blogs. Meshfire was ranked by Venturebeat Insights as the #1 and #2 recommended social media management solution for small and mid-size brands in 2015. From January 2013 to Present (3 years) Consulting UX Architect @ Recruited as a UX consultant to integrate information architecture and interaction design models to new in-house technology projects involving public and private cloud infrastructure management, monitoring, and analysis. Currently an on-going engagement. From January 2015 to Present (1 year) Director, Product Development @ - Drove the design and development of next-gen mobile device solutions, including the company's first iPhone and Android versions of an existing Windows Mobile Solution. - Working with the CEO, CTO, and Director of Engineering, defined the company’s new product strategy and roadmap while managing on-going development and maintenance of existing products and customer relationships. - Helped recruit, hire, and manage a team of talented business analysts and UX designers to drive innovation into research and development. From March 2012 to December 2012 (10 months) Director - UX @ - Responsible for the end-to-end user experience of all Verdiem’s enterprise IT energy management products, as well as customer experience for help and support web properties. - Led the UX overhaul of core product offering and managed the migration from an Adobe Flex based UI framework to HTML5/CSS and jQuery. - Designed and managed the implementation of a custom Drupal 7 installation to seamlessly integrate new company messaging, content publishing, social media, user community and product knowledge base into a streamlined, holistic experience designed to improve ease-of-access for users, encourage customer engagement, and meet search-engine-optimization and marketing goals. - Partnered with executive management to lead the product team in conceptualizing the user experience and product design for Verdiem's next-gen consumer software product, leveraging social and gaming mechanics to increase viral adoption and community-building. From December 2010 to March 2012 (1 year 4 months) Greater Seattle AreaUser Experience Designer II @ - Worked on Windows Server 2012 with the Server & Management Studios UX Team, partnering across multiple product teams within the Windows Server Division to design ground-breaking new user experiences for end users. - Focused primarily on several Windows Server Roles and the Server Manager UX, as well as designing and refining interaction patterns used across the division to increase consistency and best practices across server products. From March 2010 to December 2010 (10 months) Greater Seattle AreaSr. Product Manager / UX Designer @ - Served as the dedicated Agile product owner for a SaaS platform, coordinating requirements and product improvements across four product teams, defining and prioritizing requirements and managing the implementation of the backlog for all cross-product and platform-specific engineering efforts. - Defined the user experience vision for the platform and all platform product offerings. Creating visual specifications, wire-frames, and other visual assets to help implement platform user experience improvements through an iterative, agile development process. - Brought a new SaaS product to market within a year from concept to general availability. - Designed an innovative virtual kan-ban (task board) for Serena Agile on Demand, optimized for distributed teams and digital displays. From May 2008 to March 2010 (1 year 11 months) Technical Product Manager - User Experience, Program Manager @ - Served as the Product Owner for key 2008 strategic engineering initiatives in new product development and user adoption within a Scrum engineering team. - Developed and managed the product roadmap and backlog, working with customers to gather requirements, and collaborating with all groups within the organization to ensure successful quarterly releases. From May 2006 to April 2008 (2 years) User Experience Lead @ - Managed the user experience for Daptiv PPM, a SaaS project portfolio management solution. Built and led a cross-functional team responsible for UX improvements and front-end development. - Complete redesign and new features of flagship product increased quarterly subscription revenues from $250k to $2.5 million for 2004, with continued growth through 2006. Earned the engineering MVP award as well as "Code Monkey" (most lines of code) award for HTML/CSS style templates. - Designed user experience and functional specifications for the industry's first SaaS project resource and capacity planning solution. From July 2002 to May 2006 (3 years 11 months) UX/UI Designer @ From July 2001 to February 2002 (8 months) Designer - UX, UI, Visual @ From April 1999 to July 2001 (2 years 4 months)

University of Michigan From 1994 to 1996 A.J. Dimond High School From 1990 to 1994 Josh Sin is skilled in: User Experience, Information Architecture, Usability Testing, User Interface Design, Usability Design, Agile, Scrum, Product Design, Web Applications, User Interface, Product Strategy, SaaS, Product Management, HTML, CSS