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Joseph Youssef

Director, Business Intelligence and Analytics @ Mountain State Oral & Facial Surgery

Engineer | Leader | Analytics | Health IT

Columbus, Ohio Metropolitan Area

Ranked #261 out of 5,210 for Director, Business Intelligence and Analytics in Ohio

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Joseph Youssef's Email Addresses & Phone Numbers

Joseph Youssef's Work Experience

Mountain State Oral & Facial Surgery

Director, Business Intelligence and Analytics

Charleston, West Virginia Area

Greater Charlotte Oral & Facial Surgery

Director, Business Intelligence and Analytics

Charlotte, North Carolina Area

Charleston Area Medical Center Health System

Sr. Systems Analyst

April 2015 to October 2019

Charleston, West Virginia Area

Joseph Youssef's Education

The Johns Hopkins University

Specialization, Healthcare Informatics

2020 to 2020

University of Charleston

Master's degree, Business Administration and Leadership

2013 to 2015

Wadi International University

Bachelor of Science (BS), Dual Major - Computer Engeering, Business Administration

2008 to 2013

Joseph Youssef's Professional Skills Radar Chart

Based on our findings, Joseph Youssef is ...

Purposeful
Structured
Quiet

What's on Joseph Youssef's mind?

Based on our findings, Joseph Youssef is ...

56% Left Brained
44% Right Brained

Joseph Youssef's Estimated Salary Range

About Joseph Youssef's Current Company

Mountain State Oral & Facial Surgery

Our locations in WV, KY• Lead the build of the tools, technologies, applications and practices used to collect, integrate, analyze, and present our organization's raw data in order to create insightful and actionable business information.• Own the Microsoft PowerBI Platform, which includes designing data models, developing, building, and maintaining custom dashboards and reports, covering all the corporate...

Frequently Asked Questions about Joseph Youssef

What company does Joseph Youssef work for?

Joseph Youssef works for Mountain State Oral & Facial Surgery


What is Joseph Youssef's role at Mountain State Oral & Facial Surgery?

Joseph Youssef is Director, Business Intelligence and Analytics


What is Joseph Youssef's personal email address?

Joseph Youssef's personal email addresses are j****[email protected], and j****[email protected]


What is Joseph Youssef's business email address?

Joseph Youssef's business email addresses are not available


What is Joseph Youssef's Phone Number?

Joseph Youssef's phone (216) ***-*406


What industry does Joseph Youssef work in?

Joseph Youssef works in the Information Technology and Services industry.


About Joseph Youssef

📖 Summary

Director, Business Intelligence and Analytics @ Mountain State Oral & Facial Surgery Our locations in WV, KY• Lead the build of the tools, technologies, applications and practices used to collect, integrate, analyze, and present our organization's raw data in order to create insightful and actionable business information.• Own the Microsoft PowerBI Platform, which includes designing data models, developing, building, and maintaining custom dashboards and reports, covering all the corporate departments, which provides the C-level with accurate data for decision support across our locations in WV, KY, NC, SC.• Own and lead reports analytics visualization projects.• Establish service level agreements with the business and work with IT operations to ensure system availability.• Provide BI tools training and coaching to departments heads\managers, and spread the reliance on BI culture. Charleston, West Virginia AreaDirector, Business Intelligence and Analytics @ Greater Charlotte Oral & Facial Surgery Our locations in NC, SC• Lead the build of the tools, technologies, applications and practices used to collect, integrate, analyze, and present our organization's raw data in order to create insightful and actionable business information.• Own the Microsoft PowerBI Platform, which includes designing data models, developing, building, and maintaining custom dashboards and reports, covering all the corporate departments, which provides the C-level with accurate data for decision support across our locations in WV, KY, NC, SC.• Own and lead reports analytics visualization projects.• Establish service level agreements with the business and work with IT operations to ensure system availability.• Provide BI tools training and coaching to departments heads\managers, and spread the reliance on BI culture. Charlotte, North Carolina AreaSr. Systems Analyst @ Charleston Area Medical Center Health System • Conduct in-depth technical analysis of all systems, including the governance framework, architecture, and disaster recovery and business continuity; deliver gap analysis attaining 98% uptime.• Database Management and Administration (SQL/MySQL) for the systems that my team administer including database scheduled jobs and reports.• Overseeing implementation of a new system including change management, system testing, data migration and integration.• Regularly analyze data, identify trends; prepare data tables for reports.• Serving as system administrator for BMC Footprints and Edutrack This includes performing all software installs, troubleshooting issues with application software and hardware, working with vendor to resolve major issues and to discuss updates and purchases. (user-base: 8000+ users).• Provide education for staff when needed (after updates, migration, or new software) either by in-classtutoring or by creating educational materials.• Use the ITIL methodology and practices to maintain aligning IT services with the needs of the corporate \business. (ITIL Trained)(IT Governance compliance) (Agile Methodologies)• Web Applications Development ( JAVA, ASP .NET , C++\C#, PHP, HTML, CSS and others).• SharePoint Specialist (Certified): Helped converting the older intranet sites and ported them to our new corporate SharePoint site.• Full utilization of Tableau, Microsoft Power BI features for custom reports data visualization.• Provided help during the Cerner Implementation and transition where I helped porting some of the Cerner toolsand developed custom tools (e.g. Cerner Charge Master tool).• Assign tasks and duties to team-members regarding projects and arrange meetings to follow up on the work progress.• Experienced with both “On-Premise” and “Cloud” technology solutions.• Acted as project manager for numerous implementations, coordinating across departments, and modifying processes to meet customer needs and flexibly meeting the deadlines. From April 2015 to October 2019 (4 years 7 months) Charleston, West Virginia AreaMBA Professional Internship @ Briggs & Stratton • Developed innovative system solutions to support business objectives. Trained new employees and field personnel on the comprehensive use of computer systems. • Produced project feasibility and costing reports.• Helped with the determination of specific business application software requirements to addressthe most highly complex and varied business needs. • Worked directly with the executives to Analyse and design solutions to address varied and highly complex business needs. From March 2015 to April 2015 (2 months) Holdrege, NebraskaMBA Professional Intern / Systems Analyst @ Global AlertLink • I worked on Implementing the GlobalAlertLink ERP crisis management web-based software to Triana Energy, Produced project feasibility and cost analysis reports.• Prepared testing schedule for complete systems.• Managed, created and implemented stored procedures. Also did system administration for GAL Network.• Participated in process design and automation including regular business process improvement audits.• Conducted feasibility studies of Web-based applications and systems. From January 2014 to March 2015 (1 year 3 months) Charleston, West Virginia AreaSystems Analyst @ Triana Energy, LLC • Assisted in generating custom SQL Reports, and automated Crystal Reports• Participated in the business process re-engineering and design using the corporate in-house ERP GAL software.• Used Visio for flowcharts design and helped in testing systems before and after updates.• Rely on KPIs, SLAs -Service Level Agreements- and RCA -Root Cause Analysis- for performance and progress tracking.• Provided support for systems that includes monitoring and applying rigorous logic and methods to resolve difficult 3rd level support issues.• Trained employees after major software updates and new releases periodically, also assisted in the development of training manual and user documentation.• Acted as supervisor in the absence of the regular Information Systems manager. From January 2014 to March 2015 (1 year 3 months) Charleston, West Virginia AreaInternational Admissions Office Assistant @ University of Charleston • Worked with the CMO on creating virtual campus tour for international students using Google Services.• Students data analysis, managing the ticketing system.• Multilingual communications recruitment.• Translating and reproducing marketing materials from English into different languages and prepare it for global markets.• Public Speaking at local events and conferences. From December 2013 to January 2015 (1 year 2 months) Charleston, West Virginia AreaGraduate Research Assistant @ University of Charleston Help faculty/professors in a variety of research, educational and administrative activities, including representing campus in external events and arranging American Business Club meetings and speaks. From 2013 to January 2015 (2 years) Application Support Analyst @ MTN • Maintained knowledge of software updates and enhancements.• Served as a liaison between development teams and the internal/external customer or end user.• Collaborated with end-users, IT Network & Client Technologies staff, and vendor/providers onconfiguration, installation, and customization of software applications/upgrades, software interfaces and data conversions.• Data analysis, I utilized the data received from multiple systems to identify trends.• Assisted in active directory management. From March 2011 to February 2013 (2 years) Intern @ BLOM BANK s.a.l. I was trained in the operations, commercial, and managerial units. Including credit analysis, accountmanagement and internal\external communications, also completed basic financial services includingopening new accounts, familiarized new customers with bank policies, handled customer transactions and documenting resources.• Advanced use of Microsoft Office including Microsoft Word and Microsoft PowerPoint.• Helped with requirements gathering part of the Project Support. From 2011 to 2011 (less than a year)


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In a nutshell

Joseph Youssef's Personality Type

Introversion (I), Intuition (N), Thinking (T), Judging (J)

Average Tenure

1 year(s), 8 month(s)

Joseph Youssef's Willingness to Change Jobs

Unlikely

Likely

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There's 77% chance that Joseph Youssef is seeking for new opportunities

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