Joseph Hicks’s Email & Phone

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Joseph Hicks

ServiceNow Support Engineer @ Pivot Technology Solutions, Inc.

Joseph Hicks Contact Details

Location:
Dallas/Fort Worth Area
Work:
ServiceNow Support Engineer @ Pivot Technology Solutions, Inc.
ServiceNow Architect @ Energy Future Holdings
Software Engineer - ServiceNow @ Grant Thornton LLP
Education:
@ The University of Texas at Arlington
About:

Software Engineer - ServiceNow @ **Responsible for administration, requirement gathering, testing, and implementation of ServiceNow **Managing day to day operations including scripting, configuration, and enhancement **Serving as ServiceNow Subject Matter Expert (SME) **Maintaining vendor relationships with ServiceNow vendors **Providing administration and configuration management **Currently enhancing Incident, Change, Problem, Discovery and Request Management From March 2013 to Present 

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