Jose Ospina's Email

Highly accomplished professional with diverse experience poised to excel within the accounting, finance, and retail industry. Outstanding team leadership, behavioral management, and conflict resolution skills. Exceptionally organized and disciplined; possesses well-develop interpersonal skills and the ability to motivate and conduct others in a supportive, cooperative team environment. Complies with all administrative and policies regulations. Strong work ethics and self-motivated.

Financial Analyst @ From December 2014 to Present (1 year 1 month) Store Manager @ - Increased revenue through customer relationship development, community involvement, marketing and building new business sources. - Prepared monthly store goals such as profit, expenses, new loans, total accounts growth, return of assets, and recoveries. - Entrusted with all the financial activities and budget allocation processes of the store. - Supervised and evaluated the performances of Assistant Managers and Customer Service Representatives. - Managed and handled 200+ Customer Accounts. - Approved new loans and provided amortization schedules to fit customers' payments. - Increased revenue by at least 20% year over year every month. From November 2012 to August 2013 (10 months) woodbridge, vaStore Manager @ - In charged of the well-functioning of all departments of the store's operations, personnel, and for brand building exercises relating to the store's image and finances. - Ultimate leader of the store's 60+ employees. - Trustworthy of different principles of management, including store operations, recruiting, diversity, human resources, stockroom systems, visual merchandising. - Supervised and evaluated the performances of Assistant Managers. - Guided weekly management meetings to maintain the accomplishment of great store finances, staff harmony, and customer service goals. - Approved new hires to guarantee the best-qualified staff. - Trained and coached staff at managerial and associate levels. - Responsible for the success of great customer service, satisfaction, and store experience. - Strategized sales and marketing plans to drive revenue into the store. - General floor supervisor at a fast-paced and changing environment, multi-tasking and troubleshooting with prompt decision-making. From December 2008 to November 2012 (4 years) Woodbridge, VA

Bachelor of Science (B.S.), Accounting @ George Mason University From 2013 to 2015 Associate's degree, Business Administration and Management, General @ Northern Virginia Community College From 2008 to 2013 CISCO Certified Network Associate (CCNA) - Telecommunications Technology Certificate, Computer Systems Networking and Telecommunications @ Tulsa Technology Center-Riverside Campus From 2002 to 2004 Jose Ospina is skilled in: Spanish-English, Management, Team Leadership, Amortization Schedules, Operating Budgets, Goal Oriented, Human Resources, Microsoft Office, Strategic Planning, Recruiting, Sales, Spanish