Joni Lyn Gonzales’s Email & Phone

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Joni Lyn Gonzales

IT Client Service Management - Case Controller @ NGA Human Resources

Joni Lyn Gonzales Contact Details

IT Client Service Management - Case Controller @ NGA Human Resources
Team Lead, HR Tools User Support @ Ericsson Telecommunications Inc.
Senior Global Tools Administrator @ Ericsson Telecommunications Inc.

IT Client Service Management - Case Controller @ Working collaboratively alongside the different teams in Global Technology & Application Services, Operations & Service Delivery teams to deliver superior IT services across the integrated scope for the assigned Enterprise Solution Account. -Assesses ticket ownership and follows up on actions -Responsible for providing the Stakeholders updates within ticket -Monitors 

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