Jonathan Reeve's Email Addresses & Phone Numbers

Jonathan Reeve is an expert in e-commerce business models and has worked in online businesses in three continents over the past 15 years. He was part of the team that developed the operating model for Tesco.com, the world’s leading online grocery retailer. Jonathan is passionate about simplifying e-commerce strategy. He helps retailers choose and implement an optimal...

Jonathan Reeve is an expert in e-commerce business models and has worked in online businesses in three continents over the past 15 years. He was part of the team that developed the operating model for Tesco.com, the world’s leading online grocery retailer. Jonathan is passionate about simplifying e-commerce strategy. He helps retailers choose and implement an optimal business model for their situation and get the full team engaged to deliver it. Jonathan’s unique perspective comes from having both developed online strategy and led the front-line teams who deliver the service to customers. His proven tools and experience help his clients become profitable leaders in the new world of retail and seize the opportunity e-commerce brings. Jonathan has an MA in Economics from Cambridge University and an MBA (with Distinction) from INSEAD. His prior roles have been with Tesco, Coles, Aussie Farmers Direct, Goldman Sachs and Arkwright Consulting. Jonathan lives in Melbourne with his wife Anna and sons Leo and Max, enjoys keeping fit and has completed several ultra-marathons and Ironman triathlons. To see how Jonathan can help your business contact him at [email protected] or visit jonathanreeve.com.auPrincipal @ Jonathan is passionate about helping companies become online market leaders. From May 2014 to Present (1 year 6 months) Melbourne Area, AustraliaExecutive General Manager - Operations and Franchises @ Reporting to the CEO, Jonathan led a team supporting 250 franchises and 200 operations team members in five states. Jonathan's team drove significant change to reposition the company for future growth, with a strategic review of the business leading to the implementation of a simpler delivery model and the introduction of daytime deliveries. From June 2012 to May 2014 (2 years) Melbourne Area, AustraliaExecutive General Manager - IT, Marketing and Contact Centre @ Reporting to the CEO, Jonathan drove strategic business growth through IT and marketing. In the wake of the Coles $1 milk initiative, Jonathan helped reposition the company to focus on the lifestyle value of online shopping. Aussie Farmers was awarded ‘Best Customer Experience’ in BRW AMP Retailer of the Year. From November 2010 to June 2012 (1 year 8 months) Melbourne Area, AustraliaHead of Operations Development and Resource Planning @ After delivering success as head of Operations Development, Jonathan was selected to also lead the Resource Planning team of 15 people. The team set the $2.2 billion wages budget, re-measuring all in-store activities and creating a ‘live’ activity-based budget to reflect each department’s actual workload. From August 2009 to October 2010 (1 year 3 months) Melbourne Area, AustraliaHead of Operations Development @ Jonathan established and led the team that delivered $50 million a year in savings through projects such as the launch of self-checkouts at Coles, improving replenishment efficiency by 10% and saving $30 million through simpler store administration. From February 2009 to August 2009 (7 months) Melbourne Area, AustraliaHead of Operations Strategy and Projects @ Jonathan supported the new Supermarkets Operations Director to build a three year strategy to turn around the customer shopping experience, in-store efficiency and team morale. In 2008, Coles trailed Woolworths in customer service, especially in queues at the checkouts. Coles now leads Woolworths and the ‘No Queues’ project Jonathan led is still referenced by investors as a key milestone in the Coles turn-around. From August 2008 to February 2009 (7 months) melbourne, australiaStep Change Program Manager @ Jonathan led a team of project managers to deliver more than $50 million a year in savings through changes such as self-service checkouts and improved checkout design. From February 2008 to June 2008 (5 months) London, United KingdomDirector Development Program, Store Manager @ As part of a high potential program for future directors to develop their leadership skills, Jonathan was appointed to manage the Brent Cross store in north London, with sales of $2 million a week and 330 employees. Under Jonathan’s management, Brent Cross store became the top-performing out of more than 600 superstores for both product availability in its online store and employee morale, as measured by Tesco’s Viewpoint Employee Engagement Survey. From January 2005 to January 2008 (3 years 1 month) london, united kingdomOperations Development Manager, Tesco.com (USA) @ During an 18-month secondment, Jonathan was appointed to lead the internal strategy team in its Safeway.com online grocery joint venture with Safeway Inc. Results achieved included a 25% improvement in the key measures of packing and delivery efficiency. From July 2003 to December 2004 (1 year 6 months) San Francisco Bay AreaOperations Development Manager, Tesco.com (UK) @ Jonathan was a core member of the internal strategy team that transformed the online grocery operation and helped turn it into the world’s number one online grocery retailer. He led a strategic review of the entire operation and implemented key projects that helped Tesco.com to simultaneously grow annual sales by 30% whilst improving annual productivity by 10%. From August 2001 to July 2003 (2 years) London, United KingdomM&A Associate, Investment Banking Division @ Jonathan advised on mergers and acquisitions, IPOs and venture capital investments. Transactions included Vodafone’s US$181 billion acquisition of Mannesmann (the largest in M&A history and the first-ever hostile takeover in Germany) and the sale of Orange to France Telecom in 2000 for 39.7 billion Euros. From 1999 to 2001 (2 years) London, United KingdomSenior Associate, Strategy Consulting and Private Equity @ Jonathan was part of a team that provided board-level strategic advice across industries including insurance, chemicals, telecommunications and logistics. Clients included Ericsson, Norsk Hydro and Cigna Insurance. He was promoted to associate within three years and was among a small team handpicked to establish the consultancy’s Paris office. From 1994 to 1997 (3 years) London, United KingdomMaster of Business Administration (M.B.A.), Distinction @ INSEAD From 1998 to 1998 Master’s Degree, Economics @ University of Cambridge From 1991 to 1994 Jonathan Reeve is skilled in: Mergers, Online Advertising, Management, Business Strategy, Change Management, Supply Chain, Management Consulting, Strategy, Account Management, Negotiation, Marketing, Strategic Planning, Team Leadership, Mergers & Acquisitions, Process Improvement, E-commerce, Marketing Strategy, New Business Development, Coaching, Business Planning, Retail, Start-ups, Leadership, FMCG, Business Analysis, Contract Negotiation, Business Process..., Business Development, Cross-functional Team..., Operations Management, Team Building, B2B, Digital Marketing, Public Relations, Forecasting, Product Development, Key Account Management, Sales Management, Online Marketing, Supply Chain Management, Outsourcing, Market Research, Logistics, Sales, Entrepreneurship, P&L Management, Performance Management, Team Management, Sales Operations, Competitive Analysis