Jolanta Pieczulis's Email Addresses & Phone Numbers

📖 Summary

I am a highly motivated, very organised and enthusiastic person. I pride myself on being a hard-working competent team player committed to personal and company development. I enjoy using my own initiative and being able to work well under pressure with a practical approach to problem solving. I am always willing to help and bring new ideas and very keen to learn and take up any training available as I am continuously looking to develop my skills and further my career. SKILLS AND COMPETENCES: • Good knowledge of Opera, SAP, Micros and Fidelio. • Technical Skills: Microsoft Office package, Totara/SCORM Publishing. • Standards driven and able to multi-task in a fast paced environment. • Excellent attention to detail, organisation skills and ability to work towards tight deadlines. • Proactive approach to problem solving. • Eagerness to learn and improve.Transaction Manager at Jurys Inn Shared Service Centre @ From January 2015 to Present (1 year) Reservation Quality Control Team Manager @ • I was able to transform the business' approach to reservation checking, putting in place better processes, performance measures and communicating these to the business in a positive way, highlighting errors and opportunities for continued improvement. • Recruited and successfully managed a team of up to 13 people, including training, development and maintaining motivation. • Prioritised and delegated work whilst also providing training and support to others. • Designed targets and measures to actively monitor/manage staff performance (keeping the level of mistakes under 1 per cent with reservation quality control checks reaching 76k a month). • Effectively communicated with key stakeholders, including: presenting to the teams at individual hotels, conference calls and query resolution. • Produced weekly reporting to senior management. From February 2014 to January 2015 (1 year) Birmingham, United KingdomFinance Graduate Manager @ • Drove and successfully managed centralised ‘guest pre-arrival checks’ trial for three hotels. This in turn gradually reduced billing queries and pay masters. • Developed skills in purchasing and actively participated in decreasing the AP queries to an acceptable level in Midlands-South finance clusters. • Helped Midlands South and London finance clusters at supervisory level, including month-end processes. • Trained, managed and motivated new staff members. • Acquired a whole-rounded hotel operational experience, including DM shifts. • Created Beverage COS spreadsheet to reduce the time spent on beverage price updates. • Designed and co-edited ‘Finance Times!’- a monthly newsletter for Finance departments across the company. From September 2012 to August 2014 (2 years) Accounts Clerk @ • Controlled daily banking, ledgers, cash handling procedures, petty cash, etc. • Prepared daily income audit, statistics reports and stock counts in a timely manner. • Ensured all accounts information is up to date. • Solved customer queries in a friendly and efficient manner. • Assisted internal customers at property, hub and Head Office level. • Actively participated in the development and achievement of business objectives. • Trained new members of team (either in Accounts, or Front Office). From May 2009 to August 2012 (3 years 4 months) Nottingham, United KingdomCIMA Certificate in Business Accounting @ The Chartered Institute of Management Accountants From 2015 to 2017 ETPFM, Accounting and Finance @ HOSPA From 2012 to 2013 Post Graduate Diploma, Tourism and Travel Management @ University of Nottingham - Nottingham University Business School From 2009 to 2011 Bachelor of Arts (B.A.), English Language and Literature, General @ Vytautas Magnus University From 2003 to 2007 Jolanta Pieczulis is skilled in: SAP, Opera, Accounting, SAP SRM, Micros, Property Management Systems, Trial Balance, Front Office, Stock Taking, Hotel Booking, Event Management, Internal Controls, Operations Management, Hospitality Management, Hotels