Image of John Ubalde

John Ubalde

Lead UX Researcher

User Experience Researcher

Greater Los Angeles Area

Section title

John Ubalde's Email Addresses & Phone Numbers

John Ubalde's Work Experience

ADP

Lead UX Researcher

CA

Oxegen Entertainment LLC.

Founder

San Diego, CA

GadLight

UX Research & Design Consultant

February 2014 to March 2014

La Jolla

John Ubalde's Education

San Diego State University-California State University

BS Computer Science, Computer Science

1996 to 2001

John Ubalde's Professional Skills Radar Chart

Based on our findings, John Ubalde is ...

Gregarious
Leader
Expressive

What's on John Ubalde's mind?

Based on our findings, John Ubalde is ...

50% Left Brained
50% Right Brained

John Ubalde's Estimated Salary Range

About John Ubalde's Current Company

ADP

• Working closely with UX Designers and Project Stakeholders proposing and conducting user research activities consisting of Strategic and Tactical studies.• Creating and coordinating, planning, executing, and reporting on UserExperience Research activities across numerous ADP products, services and platforms.• Performing task-based testing, card sorting, surveys, focus groups, 1:1 interviews, task analysis, field and crowd sourcing, remote moderated...

Frequently Asked Questions about John Ubalde

What company does John Ubalde work for?

John Ubalde works for ADP


What is John Ubalde's role at ADP?

John Ubalde is Lead UX Researcher


What is John Ubalde's personal email address?

John Ubalde's personal email address is j****[email protected]


What is John Ubalde's business email address?

John Ubalde's business email address is w*****@oxegenentertainment.com


What is John Ubalde's Phone Number?

John Ubalde's phone (**) *** *** 105


What industry does John Ubalde work in?

John Ubalde works in the Computer Software industry.


About John Ubalde

📖 Summary

Lead UX Researcher @ ADP • Working closely with UX Designers and Project Stakeholders proposing and conducting user research activities consisting of Strategic and Tactical studies.• Creating and coordinating, planning, executing, and reporting on UserExperience Research activities across numerous ADP products, services and platforms.• Performing task-based testing, card sorting, surveys, focus groups, 1:1 interviews, task analysis, field and crowd sourcing, remote moderated testing, remote un-moderated testing, prototype testing, persona creation/evolution/weighting, recruiting, etc. across platforms and user groups for complex web and mobile applications.• Working closely with stakeholders, identifying the appropriate user experience research methods/activities for each project and responsible for designing, planning, conducting, and communicating results of related research studies at all organizational levels with the highest quality.• Investigating and evaluating User Experience Research trends in the industry and communicating recommendations to the enterprise team aimed at enhancing UX processes, incorporating new or innovative ideas, increasing research velocity/value/efficacy and/or recommending new methodologies and tools as appropriate.• Being the internal UX Research consultant, providing expert business and technical guidance on user experience research to Development, Product Management and other stakeholders in order to ensure data driven / informed design.• Working in a multidisciplinary environment, and in a collaborative fashion, on user experience research activities throughout the software development life-cycle of applications with numerous research initiatives occurring concurrently. CAFounder @ Oxegen Entertainment LLC. • Development and design of over 75+ apps on the Apple and Google Appstore.• Utilized User Experience, QA and Gaming knowledge and layout designs to create fun, fastand simple to pick up and use applications.• Over 2 million combined downloads to date.• Day-to-day product management for all applications from concept to post launch.• Capture and analyze user data to improve design and monetization methods within apps.• Reviewed, designed, tested and created wireframe storyboards for all app designs beforedevelopment.• Evaluating artist and programming staff weaknesses and strengths during, before and afterSDLC.• Budget analysis and accounting between all aspects of development of the application.• Constantly keeping and watching market trends in the mobile app development business.• Apple Appstore Link: Oxegen Entertainment LLC Apple• Google Play Appstore Link: Oxegen Entertainment LLC Google San Diego, CAUX Research & Design Consultant @ GadLight •Created and updated Wireframes and Data Flows for YoFiMeter application software.•Performed multiple UX Research activities such as Card Sorting, Surveys, and Heuristic evaluations on current application designs.•Created reports and presented results to stakeholders to provide direction on design and development. From February 2014 to March 2014 (2 months) La JollaUX Researcher & QA Consultant @ Slacker •Created and performed LEAN UX Research on prototype designs that needed to be released in less than 1 month.•Recruited candidates and performed Usabiltity Testing on High Fidelity designs in less than 1 week.•Showcased results to Exec. Management and Stakeholders to provide confirmation on hypothesis on navigation and icon (IA) designs.•Performed 2 rounds of complete Usability Testing in less than 1 month.•Performed and improve Mobile QA Methodologies within the company. From September 2013 to December 2013 (4 months) San Diego, CAUX Researcher @ Sony Electronics • Developed and manned new UX team for Sony VAIO San Diego division.• Saved department over $250K yearly on new cost saving methods creating new UX testing and recruiting methods in house.• Earned over $100K in inter-department budget revenue for Sony VAIO department by providing services to external departments.• Creation of Usability Software and Hardware development tests and reports for all types of internal and competitor products. • Gave direction to Sony User Experience Improvement Program focusing overall improvements to current and next generation products saving the company from Customer Service complaints, product returns and needed revisions after product launch. Saving Sony from large costly expenditures. • Provided UX moderating, observation, data logging, statistical analysis, and creation for User-end Experience Tests.• Understanding of OOBE, ergonomics, human engineering, human-factors engineering, UI Interface dynamics.• Creation of QA, Expert Evaluation and Competitive product analysis.• Creation of User Experience Focus Groups, User Test Lab Trials, User Survey Experience Reviews for products including Phone and Tablet devices.• Creation of User Experience Program to enlist internal and external personnel resources for at-will UX testing trials.• Development of UX discovery processes and procedures during early to late stage SDLC.• Test, review and evaluate Sony product applications to competitor similar applications and products.• Recommend and establish solutions for User End overall product and service experience. From February 2011 to September 2013 (2 years 8 months) San DiegoGlobal QA Director @ Axiom xCell, Inc. • Creation and management of QA department in Manila, Philippines and management of US QA Team simultaneously.• Cut QA department costs by 50% by fully developing QA office in Manila, Philippines. • Employed, trained and managed over 20 QA staff in the Manila office simultaneously managing US QA department.• QA Management resource head with Production teams, Sales team, Internal Development teams and porting teams.• Providing clients the highest quality of QA with the intent of reaching goals and deadlines.• Creation, recommendations and approval of all requirement guidelines, plans and SOPs.• Hiring, evaluating, reprimanding and terminating employees.• Creation and reviewing reporting progress on a daily to weekly basis of development teams.• Create and review milestones, writes assessments, and create recommendations. Providing developers and production teams on milestone progress changes and needs. • Continually updating and configuring new effective and efficient processes for Development team.• Responsible for QA and project communication with clients for all issues and needs.• Creation of multiple testing models and procedures.• Strong knowledge of Mobile handset limitation and requirements.• Strong knowledge of Secure Web testing and automation testing on site.• Usage and execution of SCRUM project management techniques From 2008 to 2009 (1 year) San Diego, CA and Manila, PHQA Manager @ Digital Chocolate • Improved QA process, quality and communication by over 50%.• Close management to the Bangalore, India QA department to improve QA cycle times betweenUS office and India.• Updated Bangalore QA methodology and requirements to match US, which improved testing cycle times by 200%.• Responsible for liaising with Production teams, Internal Development teams and porting teams; creating plans for a successful product release.• Development of QA teams in India and Finland offices.• Responsible for prioritizing all testing requests (pre-GM to porting) based on Priority, Production and Deployment meetings to ensure delivery dates with Sales team are met.• Reaching company status and establishing BREW and J2ME self-certification for ATT, Qualcomm, Verizon, Tmobile, Sprint and many more.• Day-to-day management of all QA resources, planning and budget between US, Helsinki and India offices.• Software Development schedules and milestone creation to VP of Deployment.• Reviews milestones, writes assessments, and create recommendations. Providing developers and production teams on milestone progress. • Work with technology team to organize and structure projects and help create new tools for J2ME, BREW and iOS submissions.• Continually creating effective and efficient processes for SDLC. From July 2007 to 2008 (1 year) San Francisco Bay AreaQA Manager @ Superscape • Created a new QA test team in only 1 month.• Improved testing methodology and bug tracking process between QA, PM and Developer which improved the SDLC for mobile app by 1 month.• Faster completion QA cycles helped earn an extra 1 month of sales earning to company.• Working with all development teams from Engineering to Marketing for a successful QA cycle.• Responsible for prioritizing all testing requests (pre-GM to porting) based on Priority, Production and Deployment meetings to ensure delivery dates with Sales team is met.• Reaching and establishing BREW and J2ME self-certification status for ATT, Qualcomm, Verizon, Tmobile, Sprint and many more.• Creation and approval of all QA SOPs and guidelines.• Day-to-day management of all QA resources.• Hiring, evaluating, and terminating employees.• Direct communication of project feedback to CEO and Senior VP of Development.• Reviews milestones, writes assessments, and makes recommendations. Provide developers and production with feedback on milestone progress. Provide the developer with design feedback, recommended changes, and new design ideas.• Assist and liaising with technology team to organize and structure projects and help create new tools for J2ME and BREW submissions.• Continually creating effective and efficient processes for SDLC. From August 2005 to July 2007 (2 years) San Clemente, CAQA Lead Engineer @ Hands-On Mobile • Help create new process and procedures to AT&T submissions, which gave almost 100% certification pass rate. AT&T granted my team self-certification status.• Created new BREW test and submission plan, which gave BREW (Qualcomm) self certification status, earning the company products to be weeks earlier in store front. • Primary point of contact to multiple projects within QA.• Created Test Plans and Test Procedures• Strong Knowledge of BREW TBT and J2ME submission requirements• Maintains bug database and provides necessary feedback to the QA team, QA Manager and Development team.• Responsible for managing Brew and J2ME test team workloads• Identifying and tracking bugs, supplying a plan of action utilizing current testing procedures and formulates a timeline for completion. From 2004 to 2005 (1 year) San Diego, CAQA Manager @ Midway Home Entertainment • Created new specialized teams within the QA Department focusing on aspects on each project. Improving the missed major bug factor from 10% down to less than 1%.• Created new Technical Standards test methodology earning QA Department Nintendo Self Certification status.• Serves as the primary point of contact during the product development stages from approved design to final with internal & external developers. • Manages all product elements such as Marketing, Creative Services, Public Relations, Sound Engineers, QA, and Operations activities, with the software and its development to ensure consistency, quality, and timely implementation.• Create and reviews milestones, writes assessments, and makes recommendations. Provides developers and production with feedback on milestone progress. Provides the developer with design feedback, recommended changes, and new design ideas.• Organized, scheduled and supervised the daily activities of a QA team with the objective of successfully executing the Quality Plan for projects on all Gaming Consoles.• Created project Test Plans, test scripts, and matrices performed by the Test Teams.• Supported the activities of the QA team by providing leadership and tasking assignments to focus and direct their daily and weekly activities. From 1996 to 2002 (6 years) San Diego, CA


John Ubalde’s Personal Email Address, Business Email, and Phone Number

are curated by ContactOut on this page.

10x your recruitment & sales conversations

Contact over 200M professionals
instantly by email or phone. Reveal
personal & work email addresses, as
well as phone numbers accurately with
our ContactOut Chrome extension.

In a nutshell

John Ubalde's Personality Type

Extraversion (E), Intuition (N), Feeling (F), Judging (J)

Average Tenure

1 year(s), 9 month(s)

John Ubalde's Willingness to Change Jobs

Unlikely

Likely

Open to opportunity?

There's 90% chance that John Ubalde is seeking for new opportunities

John Ubalde's Social Media Links

/company/a... /school/sa...
Engage candidates 10x faster

Enjoy unlimited access and discover candidates outside of LinkedIn

Trusted by 400K users from

76% of Fortune 500 companies

Microsoft Nestle PWC JP Morgan Merck Rackspace WarnerMedia Randstad Yelp Google

The most accurate data ever

CCPA Compliant
GDPA Aligned
150M Personal Emails
300M Work Emails
50M Direct Dials
200M Professional Profiles
30M Company Profiles

Hire Anyone, Anywhere
with ContactOut today

Making remote or global hires? We can help.

  • 50 contacts/month
  • Works on standard LinkedIn only
  • Work emails, personal emails, mobile numbers
* 1 user per company limit

No credit card required

Try ContactOut for Free