Sr. Technical Support Engineer at LogDNA
San Francisco Bay Area
Sr. Technical Support Engineer
Mountain View, CA
Technical Support Engineer
September 2017 to June 2019
San Mateo, CA
Sr. Application Support Engineer
July 2015 to September 2017
Sr. Application Support Engineer
September 2010 to July 2015
San Mateo, CA
John Padilla, LLC
July 2005 to September 2010
Sr. Programmer/Analyst. CRM Team Lead
July 2001 to June 2004
Clarify Implementation Consultant
September 1999 to June 2001
What company does John Padilla work for?
John Padilla works for LogDNA
What is John Padilla's role at LogDNA?
John Padilla is Sr. Technical Support Engineer
What industry does John Padilla work in?
John Padilla works in the Information Technology and Services industry.
💼 Past Experience
John Padilla is currently a Sr. Technical Support Engineer at LogDNA in Mountain View, CA. He has worked in the field of Technical Support for a company since September 2017. He also has experience as a Lead Technical Support team and also as a Sales Engineer.John Padilla's work experience with Scalyr began in September 2017 in San Mateo, CA. He was a Lead Technical Support team member for Scalyr from September 2017 to June 2019 (1 year 10 months). He was also a Sales Engineer for Scalyr from September 2010 to July 2015 (4 years 11 months).John Padilla's work experience with Clarivate Analytics began in July 2015 in Sunnyvale, CA. He was a Responsible for Top-Level Support, Troubleshooting, and Implementation of New Microservice-based Platform Built on AWS Using Netflix OSS, Elasticsearch, and various Apacheprojects. He was also involved in build/deployment tools and processes, source code management, log aggregation, and monitoring.John Padilla's work experience with Lizarrosa Systems started in September 2005. He was a Primary Focus on Clarify CRM software for Contracts, Sales Lead Tracking, Logistics, and Customer Support Cases. He was also involved in data "scrubbing" and participated in data migration efforts for customer's Clarify CRM system, developing scripts and programs to accomplish goals.John Padilla is also an experienced Application Support Engineer. He worked with Clarivate Analytics from July 2015 to September 2017 (2 years 3 months). His experience with Clarivate allowed him to be a Primary Focus on developing & maintaining their product catalog issues. He also had a significant involvement in the build/deployment tools and processes, source code management, log aggregation, and monitoring.John Padilla was also responsible for training and runningbooks for L1/L2 support personnel across all Wize web sites for L1/L2 support and overall management skills. He also assisted development teams in adopting and working with platform components, AWS, and general howto.John Padilla is extremely proud of his reputation for providing top-tier technical support and he enjoys helping his fellow developers complete their tasks and making their jobs easier. He learned a great deal while working at John Padilla, LLC and put his knowledge to good use.
John Padilla has a B.A. from San Jose State University. He was previously a student at Santa Clara University.John Padilla is currently an undergraduate student at theUniversity of Florida in Gainesville, Florida. He is majoring in oceanography and marine biology. John Padilla is currently being prepared for a future career in oceanography and marine biology.
💡 Technical & Interpersonal Skills
In Summary:John Padilla has a long record of success as a Technical Support Engineer, with previous experience in support for any form of system from PCs to clouds. John is knowledgeable in a broad range of technical disciplines, had extensive experience with Perl and SQL, and was particularly well-suited for supporting web-based eCommerce systems.John has a strong record of interpersonal skills, being able to work well with both technical and non-technical teams. He is also well-versed in source code management and has experience with build/deployment tools and processes. John is an excellent solveler of customer problems and has a demonstrated track record of applying his skillsCombatting any problem no matter how complex it may be.
Introversion (I), Sensing (S), Thinking (T), Perceiving (P)
3 year(s), 2 month(s)
There's 89% chance that John Padilla is seeking for new opportunities
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