Image of John Knox

John Knox

Customer Success Manager

Director of Customer Success | CrowdSmart.ai

San Francisco Bay Area

Section title

John Knox's Email Addresses & Phone Numbers

John Knox's Work Experience

EAT Club

Customer Success Manager

January 2019 to November 2019

Redwood City

SurveyMonkey

Customer Success Manager, TechValidate Business Unit

March 2017 to January 2019

San Francisco Bay Area

Public Equity Group (Strategy Consulting)

Strategy Consulting Analyst

August 2013 to December 2015

San Francisco Bay Area

John Knox's Education

University of California, Berkeley

Bachelor of Arts (BA)

2009 to 2013

John Knox's Professional Skills Radar Chart

Based on our findings, John Knox is ...

Detail-oriented
Objective
Confident

What's on John Knox's mind?

Based on our findings, John Knox is ...

57% Left Brained
43% Right Brained

John Knox's Estimated Salary Range

About John Knox's Current Company

EAT Club

• Lead customer onboarding, training & support for lunch-benefit accounts (50k-300k ARR)• Onsite & virtual QBRs with client HR/Facilities Directors to share program data • Prepared slide decks using market research, custom looker reports, and business intelligence• Renewals Manager for 45 clients accounting for ~$5.1M in company ARR• MoM quota attainment +4 months exceeded – Mar 104.2%,...

Frequently Asked Questions about John Knox

What company does John Knox work for?

John Knox works for EAT Club


What is John Knox's role at EAT Club?

John Knox is Customer Success Manager


What is John Knox's personal email address?

John Knox's personal email address is jo****[email protected]


What is John Knox's business email address?

John Knox's business email addresses are not available


What is John Knox's Phone Number?

John Knox's phone (**) *** *** 107


What industry does John Knox work in?

John Knox works in the Food & Beverages industry.


About John Knox

💼 Past Experience

John Knox has many years of experience in customer success, marketing, and IT areas. He has been working as a lead customer success manager, product manager, and manager of customer training for customer service organizations. John Knox has also worked as a Renewals Manager and was responsible for managing 52 customer accounts. John Knox is also a managerial historian, provider of food, toiletries, and sexual health literature, and reference for clients through customer interviews.


🎓 Education

John Knox's educational background begins with a Bachelor of Arts degree from the University of California, Berkeley. After completing his undergraduate education, Knox moved on to graduate school, where he earned his Master of Arts degree from the University of Southern California in 2013.Since his graduation from USC, Knox has been working as a research associate at the Washington Institute for Near East Studies in Jerusalem. In his work with the institute, Knox has focused on the study of the contemporary Middle East.Knox has also produced a number of book-length works, which have been published both in English and Arabic. One of Knox's most recent works is "The Bible in Arabic: Unterricht in die Fremde".Given Knox's past education and work readiness, his current position as a research associate at the Washington Institute for Near East Studies makes him an ideal researcher for the study of the contemporary Middle East. Additionally, since his work with the Washington Institute for Near East Studies, Knox has developed new skills in research and writing. He is currently working on a project with the Department of Islamic Studies at Georgetown University, which willdepth research on the theology of the Koran.As a research associate at the Washington Institute for Near East Studies, Knox is able to draw on his years of education and experience to produce reliable and accurate research. He also has a strong interest in the study of the Bible, which is why he is very interested in working with the Department of Islamic Studies at Georgetown University.John Knox's work readiness is excellent and he is very excited to be working with the Department of Islamic Studies at Georgetown University. He has developed a strong respect for the Bible and for the research process, which makes him very prepared for his upcoming projects. Additionally, his work readiness and education make him an ideal candidate for the job of research associate at the Washington Institute for Near East Studies.


💡 Technical & Interpersonal Skills

John Knox's work experience includes experience as the Director of Customer Success for CrowdSmart.ai and lead customer onboarding, training, QBRs, and marketing strategy reviews for two survey products. John Knox also joined the team as the Renewals Manager for 52 clients, representing $1.8M in company ARR. In John Knox's previous position as the lead customer success manager at EAT Club, John Knox developed theCustomer Success Rugby pitch, and represented EAT Club in the Culture Committee. John Knox also worked as the MoM quota attainment +4 months exceeded – Mar 104.2%, May 105.5%, Sep 104%, Oct 105% and was the lead sexologist for a grant-writing program at East Bay Sanctuary Covenant. Additionally, John Knox was also a Research Assistant at Cultural Diversity and Intergroup Relations Lab, where he conducted community needs research and accessed multiple web tools to conduct data coding and entry. John Knox most recently served as the Director of Customer Success for CrowdSmart.io in San Francisco Bay Area.


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In a nutshell

John Knox's Personality Type

Extraversion (E), Intuition (N), Thinking (T), Judging (J)

Average Tenure

0 year(s), 9 month(s)

John Knox's Willingness to Change Jobs

Unlikely

Likely

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There's 85% chance that John Knox is seeking for new opportunities

John Knox's Social Media Links

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