John Gustavson's Email Addresses & Phone Numbers

📖 Summary

Manager of Reliability and Failure Analysis Laboratories @ Alphatec USA Interfaced with Customers, Engineering, Manufacturing and Management to solve complex product and reliability issues. Managed staff of technicians in the failure analysis of IC packaging and supported production process development activities. Responsible for the development and implementation of departmental budgets along with the acquisition of capital equipment. Utilized management and training skills to implement ISO 9000 quality system that resulted in reduced costs and increased efficiency. Incorporated the Total Quality Management (TQM) process resulting in a decrease in defective products. Supervised the planning, construction and start-up of both the Failure Analysis and Reliability Laboratories. From February 1987 to June 1997 (10 years 5 months) Manteca, CaliforniaSenior LaboratoryTechnician @ Canonie Engineers Collected and performed analysis of water, soils and other chemicals per EPA test methods using GCMS, AA, GC, and wet chemistry. Involved in numerous environmental clean-up projects for major corporations. Assisted in design, building and start up of new 60,000 sq. ft laboratory facility and supervised laboratory technicians. From February 1984 to February 1987 (3 years 1 month) French Camp, CaliforniaSenior Package Development Engineer @ Intel Corporation Managed technical product, process, package development teams and programs to enable new Flash memory silicon technologies in the cellular and embedded markets. Received divisional award by developing a new memory package for the embedded market ahead of schedule and allowing for the opening of new markets for Flash memory products. Resolved technical issues at the subcontractor assembly houses improving mechanical reliability and throughput of flash packages. From June 1997 to June 1999 (2 years 1 month) Folsom, CaliforniaInvestigator and Skip Tracer @ American Recovery Service As an Investigator and Skip Tracer, I advanced client recovery operations by orchestrating investigations to identify and secure missing assets while ensuring total compliance with corporate, government, and industry regulations. I oversaw field agent teams in completing investigations, skip tracing, and reporting processes while implementing strategies to improve recovery outcomes. I assessed project budgets, schedules, commissions, and client invoices to ensure consummate accuracy, peak process efficiency, and fiscal sustainability. ♦ I was recognized with a 100-Point Club distinction due to my resounding success in locating and recovering assets for corporate banking clients. From April 2018 to August 2019 (1 year 5 months) El Dorado Hills, CAConsulting Engineer | Traveling @ Consulting |Traveling Took time off to travel with family and assisted companies with regulatory consulting support. From 2016 to 2017 (1 year) Fair Oaks, CA 95628Systems QRE Compliance Engineer @ Intel Corporation At Intel, I galvanized corporate growth by leading operations in product development lifecycles that delivered high quality, sophisticated microchip and technology solutions to clients across global regions. I spearheaded requirements processes during product development and assembly operations for lead-free packaging and halogen-free product specifications to strengthen regulatory and safety standard compliance. ♦ In this capacity, I completed 100% of corporate and customer regulatory certifications for Solid State Drives on time.♦ I was awarded with multiple Intel Excellence Awards for my exceptional problem solving skills, slashing time-to-market development schedules, and consistently meeting all difficult customer commitment schedules. ♦ To meet all challenging schedules, I established Best Known Methods (BKM) for Electromagnetic Compatibility (EMC) testing for Solid State Drive products and optimized product introduction processes. From March 2005 to June 2016 (11 years 4 months) Folsom, CaliforniaTechnical Marketing Engineer @ Intel Corporation While working as the Technical Marketing Engineer, I grew annual revenues by engaging with domestic and international clients to engineer practicable solutions to complex technical issues for peak satisfaction. I facilitated hands-on training programs for IC packaging to factory staff across global regions to enhance individual performance, process uniformity, and quality outputs. I delivered direct customer engagement to identify and swiftly resolve arising technical problems. ♦ For crafting and implementing a targeted PCB surface finish solution that favorably positioned the company within an embedded market for a Tier 1 client, I was recognized with an Operational Excellence Award. ♦ Year-over-year, I generated multimillion-dollar revenues for cellular customer business as a key member of the technical marketing team. From June 1999 to March 2005 (5 years 10 months) Folsom, California