Skilled executive and consultant who brings extensive hands-on experience as a technology executive and business leader to provide practical and actionable advice to Fortune 500 clients.
- Recognized thought leader in implementing Social Media marketing techniques to increase the reach and effectiveness of business-to-business relationships.
- Skilled in senior level relationship building, presentations, negotiations, and consensus building with key internal and external decision makers.
- Perceptive in identifying and capitalizing on new opportunities to expand company footprint and profitability through new cross-selling opportunities, innovative product development and client ROI analysis.
- Extensive experience spearheading and leading large scale global technology and operational initiatives.
VP and Chief Information Officer, Group Insurance @ Executive leader responsible for all technology enabling the Guardian Group Insurance businesses. From September 2012 to Present (3 years 4 months) President @ President of Trepoint, a marketing consultancy that specializes in assisting Fortune 500 clients transform their business-to-business marketing through the use of leading edge technologies such as social media and mobile. He consults extensively with clients on stategies and tactics required to incorporate Social and Digital Marketing techniques into the core marketing processes of their organizations. From April 2011 to August 2012 (1 year 5 months) Retirement and Benefit Products @ Repositioned and refined the Total Benefits Outsourcing business to fully capitalize on the distribution potential of the integrated Bank of America Merrill Lynch franchise, resulting in surging sales momentum and a 3.5% improvement in 2009 operating margin. Executive business leader with direct P&L owership of all institutional retirement benefit and equity compensation administration offerings for the combined Bank of America and Merrill Lynch businesses, including the Defined Compensation, Defined Benefit, Non-Qualified Deferred Compensation, Equity Compensation Administration and Institutional Trust product lines. Directed product strategy, innovation, development, business underwriting, pricing, and investment platform evolution for the integrated portfolio of benefit products. From July 2007 to February 2010 (2 years 8 months) Chief Technology Officer @ Spearheaded the global merger and transformation of operations and technology from 14 predecessor organizations into a single global asset management firm with invested assets of over CHF 866 billion and personnel in 23 countries. Responsible for all aspects of technology, including strategy formulation, systems development, integration, production support, risk control and business continuity for the global business. From January 2005 to June 2006 (1 year 6 months) Managing Director, Corporate Employee Financial Services @ Transformed an under-performing, early stage operation into a leading provider of equity compensation administration services covering 960,000 plan participants in 97 countries. Executive reponsibility for P&L management, product strategy and development, marketing, operations, client care, legal and compliance for a business with direct revenue exceeding $47M and related revenues exceeding $100M. Converted a $21.7M loss to a $30.8M company-wide profit in just four years. From August 2001 to December 2005 (4 years 5 months) SVP and Director of Development @ Led the design, development and procurement of all applications and technology platforms supporting PaineWebber's retail brokerage businesses. Increased financial advisor productivity from last to first in the industry through the conception, rapid development, and deployment of leading edge technology solutions designed to transform the business from brokerage to wealth management. Championed the use of the internet to increase contact with private clients, eliminate inefficiencies in the delivery of services, and reinforce value in the full service relationship through applications specificly designed to enhance the interaction between the high net worth investor and the financial advisor. From July 1994 to August 2000 (6 years 2 months) Managing Principal, IBM Consulting Group @ Founded IBM's first Wall Street Management Consulting practice focused on business process re-engineering and quality in the Financial Services sector. Established client billings in excess of $4M for the Wall Street office within three years of launch, outperforming all other Financial Services practices in the group. Sold follow-on systems integration engagements which resulted in increased account penetration across multiple segments of the business. From February 1991 to May 1994 (3 years 4 months)
MBA, Finance @ New York University - Leonard N. Stern School of Business From 1986 to 1991 BA, Math, Computer Science, Political Science @ University at Albany, SUNY From 1979 to 1983 John Furlong is skilled in: Product Management, Program Management, Mergers & Acquisitions, Management Consulting, Management, Outsourcing, Portfolio Management, Financial Services, Leadership, Integration, Investments, Digital Marketing, Software Project Management, Product Development, Project Management, Mergers, Equities