John Diamond

John Diamond is a seasoned Operator at Chick-fil-A, boasting over 35 years of dedicated service that has seen him rise from a team member to a pivotal leadership role. Currently, he oversees the operations of three dynamic locations: Howell Mill Road, West Midtown on Northside Drive, and the innovative Georgia Tech location within the John Lewis Student Center. His extensive experience in the fast-food industry has equipped him with a profound understanding of operational excellence, customer service, and brand growth.

In his role, John is not only responsible for the day-to-day management of these bustling units but also for casting a compelling vision that drives profitability and enhances customer satisfaction. He excels in human resources functions, including recruiting, hiring, and training, ensuring that every team member embodies the Chick-fil-A ethos of exceptional service. His commitment to leadership development is evident in his mentorship of staff, fostering a culture of teamwork and continuous improvement.

John is particularly proud of his involvement in consulting for Chick-fil-A's first licensed location at Georgia Tech, where he applies his expertise in business development and marketing strategies to create a unique dining experience for students and faculty alike. His ability to blend operational efficiency with a strong focus on quality and customer engagement has positioned him as a key player in the Chick-fil-A brand's ongoing success. With a passion for team building and a relentless pursuit of excellence, John Diamond continues to set the standard for operational leadership within the fast-food industry.