Associate's Degree, Culinary Arts @
Culinary Institute of America
• I am a business development leader with over 20 years of foodservice industry experience. I began my career journey as a dishwasher and have since been exposed to a wide range of experiences through progressive roles within operations, distribution and business development. My broad industry experience has developed me into a well-rounded, cross-functional leader that regularly
• I am a business development leader with over 20 years of foodservice industry experience. I began my career journey as a dishwasher and have since been exposed to a wide range of experiences through progressive roles within operations, distribution and business development. My broad industry experience has developed me into a well-rounded, cross-functional leader that regularly exceeds targets and expectations. I have excelled in the areas of team building, market planning, strategic planning, change management, contract negotiation and cross-functional relationship development.
Director, Channel Business Development, Branded Solutions | Northeast Atlantic Division @ • As the leader of one of 3 divisions, I am responsible for 40+ partners and the growth and maintenance of a portfolio that includes over 200 Starbucks Licensed stores, 4500 Starbucks and Seattle’s Best foodservice accounts and over 200 Office Coffee Operators. From January 2013 to Present (3 years) Washington D.C. Metro AreaDirector, Channel Business Development, Branded Solutions | South Zone @ • Launched in 2011, the Branded Solutions organization combines the former Foodservice, Licensed Store (franchise) and Office Coffee business development teams into one team. This new organization allows Starbucks to deliver a portfolio of branded solutions using a single point of contact model.
• As the leader of one of 4 U.S. field zones, I was successful in managing significant organizational change while ensuring the team remained focused on exceeding targets. Following the changes, I successfully re-built my management team utilizing a mixture of internal promotions and external talent sourcing. From October 2011 to January 2013 (1 year 4 months) Washington D.C. Metro AreaDirector, Foodservice Sales & Operations | South Zone @ • Reported to the Vice President of Foodservice Sales and successfully led a team of 40 field based sales and operations region managers and front line sales staff covering 16 states and over 5100 customer accounts. Our team consistently exceeded company targets, including 2-year revenue growth of 17%. I was challenged with an expanded role that included management of the West Zone team of 50 managers and staff for the last 6 months of the year. Beyond the scope of my role, I led a cross functional team focused on the enhancement of our CRM system and reporting. From November 2009 to October 2011 (2 years) Washington D.C. Metro AreaSenior National Account Executive @ • Member of the on-site national account team and personally responsible for the HQ relationship and strategic partnership with Sodexo USA. Led a team of 2 national account executives focused on all segments of Sodexo’s business including healthcare, college and university, government, military and corporate dining. The team delivered strong revenue growth as a result of a focused relationship development strategy and collaboration with our internal field sales teams. I negotiated a 3-year supply agreement delivering sales and profitability growth, and successfully launched the first hard spec program for Starbucks within the on-site channel. From December 2005 to December 2009 (4 years 1 month) Washington D.C. Metro AreaRegional Sales Manager @ From November 2004 to December 2005 (1 year 2 months) Washington D.C. Metro AreaMarket Manager @ From October 2003 to November 2004 (1 year 2 months) Washington D.C. Metro AreaTerritory Manager @ From December 2002 to October 2003 (11 months) Washington D.C. Metro AreaProgram Account Executive @ From April 2001 to December 2002 (1 year 9 months) Washington D.C. Metro AreaFoodservice Director @ From September 1999 to April 2001 (1 year 8 months) Washington D.C. Metro AreaExecutive Chef @ From April 1997 to September 1999 (2 years 6 months) Hartford, Connecticut Area
Bachelor's Degree, History @ Providence College From 1991 to 1995 Associate's Degree, Culinary Arts @ Culinary Institute of America From 1995 to 1997 Joel Kline is skilled in: Food Service, Retail, Strategic Thinking, Strategic Partnerships, Income Statement, Systems Analysis, Sales, Cross-functional Team Leadership, Change Management, Contract Negotiation, Franchise Agreements, Sales Operations, Relationship Management, Business Development, Leadership
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