Joe Eckerle's Email Addresses & Phone Numbers

Senior Executive Operational Excellence Consultant @ Self-employed Providing the horsepower and bandwidth for Operational Excellence Development in Healthcare, Operations and Customer Experience.Strategically partnering with clients to provide a variety of process improvement & change management concepts and approaches to increase operational efficiencies while driving cost down and increasing EBITDA performance. Key areas of expertise include creating, executing...

Senior Executive Operational Excellence Consultant @ Self-employed Providing the horsepower and bandwidth for Operational Excellence Development in Healthcare, Operations and Customer Experience.Strategically partnering with clients to provide a variety of process improvement & change management concepts and approaches to increase operational efficiencies while driving cost down and increasing EBITDA performance. Key areas of expertise include creating, executing and sustaining programs developed to identify and improve Key Performance Indicators (KPI's) , Key Metrics and the "Vital Few". Key successes in:- Creating and implementing Daily Dashboards to drive performance- Creating Operational Cadences to focus on the "Vital Few"- Implementing Business Improvement Systems to drive EBITDA- Providing analytical inputs to Executive Leadership on revenues, cost, profitability and opportunity.- Leading, training and monitoring the performance of team members to help build company wide bench strength.- Assisting companies with Lean / Six Sigma methodology to improve EBITDA Springfield, Massachusetts AreaVice President and General Manager @ Pelican Products, Inc. Responsible for running all aspects of the facilities’ operations and for leading more than 450 Pelican staffers. Including 13 Managers / Directors, 2 North American Case Centers and 2 North American 3rd Party Logistics Companies. • Responsible for all aspects of operations including Customer Service, Manufacturing, Research & Development, Human Resources, Purchasing, Engineering, Shipping & Receiving and East / West Coast 3PL’s.• Improved on time delivery by 20% by leading cross functional teams and managing 3PL’s located in the Midwest and West Coast.• Spearheaded cost savings initiatives resulting in $1.2MM savings in raw materials and labor. by introducing robotics and technology.• Responsible for on time, successful launch of several new product lines by driving performance goals in R&D, Marketing, Safety and Operations.• Changing a culture, introducing change, process improvements, improved “Clock Speed”, employee development, key performance indicators and customer service.• Created, developed and introduced successful new product ideas which have helped revolutionize the protective case and high end cooler business.• Delivering results and exceeding budget for all activities associated with a $100MM business. From February 2012 to October 2017 (5 years 9 months) Greater Boston AreaRegional Director @ TriMedx Oversee the success of all Clinical Engineering activities in the Eastern Region of the United States. Directing 12 hospitals, 8 Managers, 2 Manager Trainees, 30 Engineers and over $25MM in revenue, the East Region has become one of the company’s fastest growing and most profitable regions over the past 15 months. Successes from the Boiler Room to the Board Room include:• Increasing revenue by 5% through new customer offerings.• Increased customer base by 33% and directed new customer transitions.• Introduced leadership development to region thus improving management and leadership skills of site managers.• Improved customer satisfaction scores by 12%.• Spearheaded new “Site Manager Plus 1” program which has given the company more depth in the site manager pool.• Rebuilt the Clinical Engineering program in 3 hospitals which resulted into successful “Turnarounds” for these sites, employees and customers.• Implemented a successful site inventory validation and equipment utilization program which has brought significant saving and “Piece of mind” to customers.• Through open and honest communication, have improved employee morale in the East Region. From November 2009 to February 2012 (2 years 4 months) Vice President Operations @ Technicolor Oversaw 1,300 employees and a multiple plant, 4 shift, 7 day per week operation which provided complete catalog and new release DVD services for Technicolor’s 3 largest clients, Walt Disney Studios, Universal Studios, and Paramount Home Entertainment. Led the cross-functional management team, which consisted of 13 direct reports who managed each element of the customer supply chain from Customer Service through Shipping / Receiving and Distribution• Responsible for annual operating budget in excess of $100 million. • Facilitated cost reductions of up to $5 million in one year.• Actively served as a member of the Mergers and Acquisitions team for Technicolor.• Reorganized entire management team in July 2006, resulting in a $1 million cost savings in indirect labor.• Restored operation to profitability July 2006 through February 2007 exceeding operating profit budget by $4 million.• Improved Overall Equipment Efficiency (OEE) by 180% from July 2006 to February 2007, utilizing Six Sigma/Lean Manufacturing techniques and line optimizations. • Improved overall quality through employee development, error proofing and employee morale programs.• Identified as one of Technicolor’s top 200 leadership candidates worldwide. From April 1999 to March 2007 (8 years) Divisional Vice President @ Dental Care Alliance Complete P&L responsibility for a $180MM Dental Service Organization with 81 dental offices throughout the East Coast. Main responsibilities include:-Improving organic growth by creating key strategies, improving performance to drive continuous improvement and sustainability, and to partner with clinicians throughout the organization to deliver exemplary patient care and satisfaction.-Identify and lead key strategic initiatives to drive EBITDA results.-Using developed analytics to drive business decisions and improve bottom line results.-Driving the necessary cadence required to improve Key Performance indicators, Revenue, Collections and Customer Satisfaction.-Identifying organic growth opportunities and improving service capabilities.-Lead training and development initiatives for the Field Operations teams to utilize Dashboarding, Project Management processes, Trending/Data Analysis and Sustainability. Springfield, Massachusetts Area