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Jim Thoeni

Regional Vice President of Strategic Accounts

Chief Revenue Officer at Zeotap

San Francisco, California

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Jim Thoeni's Email Addresses & Phone Numbers

Jim Thoeni's Work Experience


Regional Vice President of Strategic Accounts

February 2014 to July 2015

San Francisco Bay Area


Vice President of Strategic Accounts

January 2013 to February 2014

San Francisco Bay Area


Area Vice President - North America Marketing Cloud

July 2015 to June 2019

San Francisco Bay Area

Jim Thoeni's Education

National Strength and Conditioning Association

Certified Strength and Conditioning Specialist, Sports and Exercise Science

Portland State University

Administration of Law

1992 to 1995

University of Alaska Anchorage

Legal Studies, General

1991 to 1992

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About Jim Thoeni's Current Company


Frequently Asked Questions about Jim Thoeni

What company does Jim Thoeni work for?

Jim Thoeni works for Salesforce

What is Jim Thoeni's role at Salesforce?

Jim Thoeni is Regional Vice President of Strategic Accounts

What is Jim Thoeni's personal email address?

Jim Thoeni's personal email address is j****[email protected]

What is Jim Thoeni's business email address?

Jim Thoeni's business email addresses are not available

What is Jim Thoeni's Phone Number?

Jim Thoeni's phone (213) ***-*775

What industry does Jim Thoeni work in?

Jim Thoeni works in the Internet industry.

About Jim Thoeni

📖 Summary

Regional Vice President of Strategic Accounts @ Salesforce From February 2014 to July 2015 (1 year 6 months) San Francisco Bay AreaVice President of Strategic Accounts @ ExactTarget From January 2013 to February 2014 (1 year 2 months) San Francisco Bay AreaArea Vice President - North America Marketing Cloud @ Salesforce From July 2015 to June 2019 (4 years) San Francisco Bay AreaChief Revenue Officer @ zeotap Zeotap is a Customer Intelligence Platform that helps brands best understand customers and accurately predict their behavior. San Francisco Bay AreaAdvisor @ limestats Limestats, Inc is an early stage data mining & research SaaS solution that provides retailers rich insights into both their own and competitor's customers' search & buying activity that enables eCommerce and Marketing organizations to identify which products to manufacture or source more of and who, what, when, and how to market and sell them.Responsible for revenue activities - awareness, acquisition, expansion, and renewals; leading and driving all strategic, growth and operational sales & marketing initiatives; talent sourcing & development – hiring, aligning, and leading all sales & marketing employees; setting and achievement of all revenue targets; planning, monitoring, and managing all revenue operations and financials; supporting & guiding founders. San Francisco Bay AreaArea Vice President - North America @ Salesforce Salesforce Marketing Cloud (CRM), is the leading global provider of interactive digital communication SaaS and PaaS solutions that empower organizations of all sizes & industries to seamlessly engage with their customers through email, mobile, social, and web channels. The Salesforce Marketing Cloud's powerful, reliable, and scalable suite of integrated applications enable marketers to plan, automate, deliver, and optimize data-driven interactive marketing and real-time communications to drive customer engagement, increase sales, and improve ROMI.Products are marketed via targeted telephony, digital media, strategic alliances, agencies and channel partners, and industry-specific conferences and trade shows.Responsible for ensuring customers are successful and achieving their marketing, sales, and service objectives leveraging the entire suite of CRM's Cloud offerings in parallel with presenting solutions that best align with their business initiatives and goals; leading, providing, and executing new & existing business growth strategies & operational direction to the North America business area of CRM's Marketing Cloud; talent development – leading, coaching, and mentoring up to 5 Regional Vice Presidents, 40+ AEs, and a wide variety of co-primes and supporting resources; developing customer and wallet share growth strategies; continually analyze and improve the utilization, production, and efficiency of the North America business; drive adoption, retention, and growth strategies with existing customers; lead & facilitate the acquisition of new customers & partners; oversee & enable complex business and legal negotiations, key SOWs, and partner programs; foster predictable outcomes through ongoing & regimented pipeline generation, inspection, forecasting, and account execution processes; report to the Chief Operations Officer of B2C North America. From January 2013 to June 2019 (6 years 6 months) San Francisco Bay AreaVice President of Global Account Management @ Lyris Lyris, Inc. (LYRI) is a global provider of digital marketing solutions that help companies engage with their customers in more meaningful ways. Lyris products and services empower marketers to design, automate, and optimize data-driven interactive marketing campaigns that facilitate superior engagement, increase conversions, and deliver measurable business value. Lyris' high-performance, secure and flexible digital marketing platforms improve marketing efficiency by providing automated email delivery, robust segmentation, and real-time social, mobile, and interaction analytics. The Lyris solutions portfolio is comprised of both in-the-cloud and on-premises solutions - Lyris ONE, Lyris HQ, Lyris LM - combined with customer-focused services and support.Products are marketed via targeted telephony, digital media, strategic alliances, and industry-specific conferences and trade shows.Primarily responsible for leading the growth and operational direction of the international customer success management effort; talent development – directing, coaching, and mentoring on/offshore FTEs; continually analyzed and improved the production, utilization, and efficiency of business processes, KPIs, and SLAs; drove retention, renewals, and upsells with existing customers; managed all key SOWs and existing up/down sales; partial P/L and forecasting responsibility; reported directly to SVP of Customer Success. From August 2012 to January 2013 (6 months) San Francisco Bay Area, EMEA, APAC, LATAMVice President of Global Sales & CRM @ Celect Celect and its subsidiaries Chapter Communications, Board, and Keysoft (now AWN/NCS properties) is a SaaS company that develops and supports a variety of eCommerce, online marketing tools, and networking solutions for member-driven entities including faith, education, and professional association-based organizations. Its patented technology is used internationally by its clients to better service their members with streamlined communication tools, eCommerce solutions, and online payment services.Products are marketed via targeted telephony, digital media, strategic alliances, and industry-specific conferences and trade shows.Led the strategic and operational direction to all on and offshore sales (inside, out, and event) and service efforts; directed, coached, and mentored 150+ international P/FTEs; developed customer growth strategies; continually analyzed and improved business processes, KPIs, and SLAs; drove enterprise sales negotiations and managed all key relationships, SOWs, and RFPs; partial P/L and forecasting responsibility; reported directly to CEO and was a member of the Executive Committee. From May 2009 to August 2012 (3 years 4 months) Los Angeles, Seattle, Chicago, Toronto, NYC, SantiagoVice President of Client Services & CRM @ Iventa. The Human Management Group Iventa, a former Commerce Planet/CPNE property, was a SaaS firm that combined web development, design, and marketing services with shopping cart and business management tools specifically for SMB to enterprise eCommerce, subscription, and membership-based businesses in the entertainment vertical. Its advanced shopping cart application was enhanced with membership, points and loyalty, and remarketing modules as well as a robust CRM system which led to its sale to Grow Commerce/Rainmaker Systems, Inc.Products were marketed via targeted telephony and web media along with industry-specific conferences and trade shows.Managed day-to-day operations of both the LA and Mumbai offices which included all sales, IT, development, creative/design, account & project management, marketing, finance, HR, and logistics that included a 30,000sqft fulfillment & 24/7 contact center; executive sponsor for key clients and vendors like Warner Brothers, the Sacramento Kings, and Metallica; drove and managed all enterprise sales, support, development, EE KPIs, and ensuring 5-9 achievement of SLAs; partial P/L and forecasting responsibility; reported directly to CEO and was a member of the Executive Committee and contributor in the sale and transfer of assets and customers. From January 2008 to May 2009 (1 year 5 months) El Segundo, Santa Barbara, Mumbai, San Jose-Costa RicaVice President of Sales & CRM Operations @ Launchpad Communications LaunchPad Communications is a DM/R firm that owns & services several direct-to-consumer properties including Consumer Resource Network, Advanced Access, and United Healthcare through traditional telephony (in/out, pre/post sale), display, print, radio, and TV advertising.Responsible for all sales and acquisition channels, both on and offline; maximized AOV and lifetime persistency and revenue from new and existing customers; led 300+ EEs in sales, training, support, media, HR, and a 2500sqft in-house fulfillment and processing center; created all KPIs, training and operational policies and procedures; reported directly to CEO and regular participant in board of directors meetings. From June 2003 to November 2004 (1 year 6 months) Marina del Rey and Los AngelesVice President of Sales @ Bargain Network Bargain Network was a DM/R firm that aggregated and sold objective pricing information on big ticket items such as homes and cars. Products were marketed via telephony (in/out), display, email, eCommerce, print, radio, and TV commercials before being sold to Vertrue (VTRU).Led all inbound and outbound/inside and outside sales channels; created all sales policies, plans, procedures, strategies, KPIs, and sales/training processes; continually managed and maximized the AOV and ALV of all new and existing customers; directed and developed 20+ management team and 500+ sales and sales support P/FTEs including workforce management, human resources, training and education, and supporting management; successfully mentored and developed my replacement; reported directly to President/co-founder of company. From January 2002 to June 2003 (1 year 6 months) Santa Barbara, AustinDirector of Sales @ Bargain Network Bargain Network was a DM/R firm that aggregated and sold objective pricing information on big ticket items such as homes and cars. Products were marketed via telephony (in/out), display, email, eCommerce, print, radio, and TV commercials before being sold to Vertrue (VTRU).Responsible for all inbound and inside sales; created all inside sales policies, procedures, and processes; developed and coached 300+ P/FT sales EEs; reported directly to the Vice President of Sales. From January 2001 to January 2002 (1 year 1 month) Santa BarbaraOperations Manager @ PeopleSupport PeopleSupport (formally PSPT), now dba Aegis, is a multi-channel BPO provider that utilizes live chat, email response, telephony, and internet self-help applications such as KBS to deliver specialized support solutions including customer, sales, and tech support.Led the 3 premier (and most profitable) teams - PeoplePC, Nokia, and PSPT's internal support and sales team; responsible for ensuring 24/7 adherence to all internal and external SLAs and KPIs; in/outbound telephony, email, and live chat support and sales channels; created all team policies, procedures, KBS, KPI, and training processes; supervised up to 300 international EEs; reported directly to Vice President of Global Operations. From November 1998 to December 2000 (2 years 2 months) Westwood, St. Louis, Dublin, ManilaFounder & Chief Revenue Officer @ Value Direct, Inc. Value Direct was a DR/DM firm that I started with personal and private funding that aggregated and sold objective pricing information on consumer goods and services ranging from big ticket items like homes and autos to household electronics and professional services. Products were marketed via telephony, display, email, eCommerce, and print media before being sold to Commerce Planet (CPNE) in January of 2008.See the article here or click the link below: the strategic growth and development of the 24/7 business along with management of day-to-day operations for both LA and Makati City offices including 2 best-in-class in/out pre and post-sale contact centers; full P/L responsibility; advancement of the revenue model; management of all assets and resources; enhancement of operational efficiencies; fostering a premier working environment for 100+ on/off shore employees; ensured angel investor was properly rewarded through sale of business. From May 2005 to January 2008 (2 years 9 months) West Los Angeles, Makati City

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In a nutshell

Jim Thoeni's Personality Type

Extraversion (E), Sensing (S), Feeling (F), Judging (J)

Average Tenure

2 year(s), 3 month(s)

Jim Thoeni's Willingness to Change Jobs



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