During my career, I have created and sold great products, led hard-charging teams of diverse business disciplines, implemented change, and solved many business problems. This diversity of professional experiences has honed my adaptive leadership style and emotional intelligence while continuously forcing me to challenge my own comfort zone. I always remain mindful of situational and audience factors, along with my own internal thoughts/emotions, when working to advance ideas, solve problems, garner cooperation, or persuade minds. I am a decisive leader who leads with a “change agent” philosophy, introducing forward-thinking ideas, concepts, and strategies not always seen by others. Above all, I make immediate impacts – and simply “get things done”. Favorite quotes epitomize my greatest strengths: Vision - A good hockey player plays where the puck is. A great hockey player plays where the puck is going to be. — W. Gretzky People Leadership - Before you are a leader, success is all about growing yourself. When you become a leader, success is all about growing others. — J. Welch Cross-Functional Execution – Lead me, follow me, or get out of my way.—George Patton Problem Solving - You can never solve a problem on the level on which it was created.― A. Einstein Adaptability - We have to continually be jumping off cliffs and developing our wings on the way down.― K. Vonnegut Consultative Sales - A mediocre person tells. A good person explains. A superior person demonstrates. A great person inspires others to see for themselves. — Harvey Mackay Passion - Let's go put a dent in the universe —S. Jobs Job Titles: General Manager | Director | Sr. Product Manager | Business Development Director | Sr. Account Manager | Program Manager | Specialties: Product Management & Marketing, Sales, Payments, Cross-Functional Team Leadership, Banking, SaaS, Strategic/Tactical Planning, Services/Operations, Vendor/Alliance Management, Account Management, Process Re-engineering

Alliance Business Development Director @ At ACI, I developed revenue-producing partnerships that complemented ACI’s digital payment product suite and SaaS offerings. My role had several components: * Selection, Oversight, and Nurturing of Revenue-Producing Alliance Relationships * Thought Leadership to Enhance Payment Product Strategy * Sales and Marketing and Subject-Matter Support to Drive Sales From June 2012 to May 2013 (1 year) Austin, Texas AreaIndependent Financial Services Consultant @ Helped local companies leverage social media to find new customers, increase website traffic, and grow sales. From October 2011 to June 2012 (9 months) Payment Services - Senior Vice President @ At FIS, I served in a variety of senior leadership capacities, including roles involving Product Management, Cross-Functional Projects, Alliances, Service Delivery, Account Management, Sales, and P&L Leadership. I was heavily involved with the execution of FIS's acquisition strategy and led product development that focused on evolving legacy products to SaaS and developing comprehensive product portfolios to enable straight-through payment processing. I also performed in sales and account manager roles spearheading complex, multi-year outsourcing and software deals. From January 2001 to October 2011 (10 years 10 months) Vice President of Operations @ Led and directed Transaction Services composed of 170-member team that was responsible for all back office processing, including IP, ACH, Wire, Wholesale/Retail Lockbox, Transportation, and Research. From April 1999 to December 2000 (1 year 9 months) Senior Project Manager - Acquisition Team @ Supported bank acquisitions by coordinating the activities of cross-functional personnel to convert acquired-bank systems onto targeted retail and wholesale platforms.. From April 1998 to April 1999 (1 year 1 month) Charlotte, North Carolina AreaSenior Operations Manager – Assistant Vice President @ Led and directed 75-member team across two shifts of bank operations. From January 1996 to April 1998 (2 years 4 months) Operations Manager/Project Manager - Assistant Vice President @ Led and directed 50-member team across two shifts of bank back-office operations. Performed special projects that reengineered operational workflows, lowered costs, and increased operating efficiency. From January 1989 to January 1995 (6 years 1 month)

BBA, Management @ City University of New York-Baruch College From 1986 to 1990 HSD, Liberal Arts @ Archbishop Molloy From 1985 to 1985 Jim Casale is skilled in: Mergers, Banking, Executive Management, Strategic Planning, Team Building, Customer Relations, Product Development, Budgeting, Expenses, Vendor, Contract Negotiations, Product Management, Vendor Management, Process Engineering, Operations Management