Image of Jim Tincher

Jim Tincher's Email & Phone Number

Journey Mapper-in-Chief, Customer Experience Expert, and Best-Selling Author of "How Hard Is It to Be Your Customer? Using Journey Mapping to Drive Customer-Focused Change"

Jim Tincher's Email Addresses

ji****[email protected] Personal Email
j*****@tinchers.net Work Email
t*****@tinchers.net Work Email
j*****@heartofthecustomer.com Work Email

Jim Tincher's Phone Numbers

(218) ***-*174 Phone number

Jim Tincher's Work Experience

Heart of the Customer

Founder & Journey Mapper-In-Chief

Jim Tincher's Education

University of Minnesota - Carlson School of Management

January 2002 to January 2006

Macalester College

Brave New Workshop Improv

January 2008 to January 2008

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In a nutshell

Jim Tincher's Ranking

Ranked #149 out of 2,981 for Founder & Journey Mapper-In-Chief in Minnesota

Jim Tincher's Personality Type

Extraversion (E), Sensing (S), Feeling (F), Judging (J)

Average Tenure

2 year(s), 0 month(s)

Jim Tincher's Willingness to Change Jobs

Unlikely

Likely

Open to opportunity?

There's 76% chance that Jim Tincher is seeking for new opportunities

Jim Tincher's Professional Skills Radar Chart

Based on our findings, Jim Tincher is ...

Principled
Expressive
Organized

What's on Jim Tincher's mind?

Based on our findings, Jim Tincher is ...

52% Left Brained
48% Right Brained

Jim Tincher's Estimated Salary Range

About Jim Tincher's Current Company

Heart of the Customer

Frequently Asked Questions about Jim Tincher

What company does Jim Tincher work for?

Jim Tincher works for Heart of the Customer


What is Jim Tincher's role at Heart of the Customer?

Jim Tincher is Founder & Journey Mapper-In-Chief


What is Jim Tincher's personal email address?

Jim Tincher's personal email address is ji****[email protected]


What is Jim Tincher's business email address?

Jim Tincher's business email addresses are j*****@tinchers.net, t*****@tinchers.net, and j*****@heartofthecustomer.com


What is Jim Tincher's Phone Number?

Jim Tincher's phone (218) ***-*174


What industry does Jim Tincher work in?

Jim Tincher works in the Market Research industry.


About Jim Tincher

đź’Ľ Past Experience

From his previous positions, Jim CCXP has a background in customer experience. He held both customer service and market research roles in his prior businesses. In his most recent role, Jim CCXP is a Founder, CEO and Journey Mapper-In-Chief at Heart of the Customer.In his previous roles, Jim CCXP has a deep understanding of how to create and drive customer focused change. He has experience with both customer service and market research. As Founder, CEO and Journey Mapper-In-Chief at Heart of the Customer, Jim CCXP will work to develop a STRATEGIC view for the company’s customer experience and help to drive customer feedback into the company’s strategy.Jim CCXP has a deep understanding of customer experience and the customer’s need for improvement. He is a master at using journey mapping to drive customer-focused change. He has a strong understanding of the customer’s needs and the customer’s perspective. Jim CCXP’s work experience will help to develop STRATEGIC views for the customer experience and help to drive customer feedback into the company’s strategy.


🎓 Education

Jim CCXP has a B.S. in Business Administration from the University of Minnesota - Carlson School of Management. He has also studied at National Speaker's Association Apprentice Program and Brave New Workshop Improv.


đź’ˇ Technical & Interpersonal Skills

Jim is a passionate individual who has been working in the customer experience industry for many years. He has been a content writer, CTO, and Director of Customer Engagement at the largest customer experience company in the world. Jim has also been a CTO at a small customer experience company and a Founder and CEO of two customer experience companies.He is the author of "How Hard Is It to Be Your Customer? Using Journey Mapping to Drive Customer-Focused Change" and has written dozens of articles on customer experience for various publications (e.g. Perceptions,Glassdoor,CIO,Best Buy, etc). Jim has spoken at large customer experience conferences and has given workshops on customer experience to businesses of all sizes.Jim has a wealth of experience in mountain biking, river kayaking, hiking, and many other outdoor activities. He is an enthusiast who loves to help others have some fun and learn new things. Jim is a highly skilled and qualified journeyMAPer and has experience in online and off-line customer experience situations.He is a highly respected and successful member of the customer experience community and is a sought-after keynote speaker and panelist. When he is not working, Jim likes to kayak or bike in his spare time.


Jim Tincher’s Personal Email Address, Business Email, and Phone Number

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Jim Tincher's Social Media Links

/in/jimtincher
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