Professional, problem-solver, courteous, outstanding people skills, detail orientated, researcher, coach and leader. Over 15 years of experience in the bankcard and payment processing industry. Including developing terminal applications for First Data, TSYS, non-bankcard, and VAR systems. Extensive experience with point of sale terminals including Dejavoo, Hypercom, Verifone, Nurit, Dionica, Ingenico, Exadigm, and Magtek products. Well versed in servicing, troubleshooting, upgrading, and converting an extensive variety of POS systems, Payment Gateways, Mobile Payment Applications, and Terminals. My expertise also includes online payment processing, online payment form integration, recurring billing, Visa PCI pA-DSS and CISP compliance, Amex CAPN compliance, Check 21 services, transaction security and shopping carts. Specialize in providing Web Technologies, including eCommerce, Website Design, and managing Developer Groups ranging from Database to Web Application Developers and Designers. Specialties: The Secure Gateway, Insurance Intermediary, Series 63, Series 7, Payroll, Recurring Billing, PCI Compliance, Interchange, NFC, EMV, Magtek, Magensa, Dejavoo Systems, IC Verify, PIN Debit, Aumtech, ePayware, Dejavoo, Vericentre, Nurit TCC, Hypercom Termsuite, mySQL, Exadigm, Ingenico, Loyalty, Gift Cards, USAePay, Authorize.net, Verisign, Paypal, Cybersource, Verifone, Lipman, Heiko, IC Verify, Magtek, Check 21, Clover POS, SquareUp, PC Charge Pro, Payment Processing, Discover, American Express, Visa, Mastercard, ECommerce, Wireless, Mobile Payment Technologies, Merchant Services, Website Hosting and Development.

Senior Vice President of Operations @ Responsible for making recommendations, researching, monitoring, and communications for all Gateway and Switch product inquiries. Maintain the accuracy and updates on product data, as well as oversee compliance for NACHA audits and PCI-PA DSS regulations. Directly support clients, business development, and vendor relationships. Work with Newtek Managed Technology Services on production controls, manage strategy and planning for business development. Conducting technical research and produce documentation to support plans and decisions by key Executives. Interact with Programmer Developers and Analysts to support technology integration via API, databases, or by other means. From October 2003 to Present (12 years 3 months) Dallas/Fort Worth AreaProduct & Payment Gateway Manager @ Managed all aspects of the Deployment Department, Product Department, and supervised a staff of up to five specialists. This included inventory control, product research, customer service, training, documentation, and system implementation. Created an internal online intranet website called the "Helpsystem", automated Terminal file builds via an application called "EZ Pos/KD Hybrid". Integrated these systems with TSYS, Verifone Vericentre, Lipman Nurit TCC, Hypercom Termsuite, Dejavoo MMSx, and this tripled efficiency, reduced errors, and shortened response time. From October 2003 to December 2014 (11 years 3 months) Greater Milwaukee AreaLead Tech - Helpdesk @ Provided superior customer service and technical support in a call center environment. Worked directly with Front Ends: Banctec & Paymentech. Provided support for credit card terminals: Lipman Nurit, Verifone, and Hypercom. Supervised 2 subordinates. From January 1999 to March 2003 (4 years 3 months) Store Manager @ Increased sales, bringing the store from rank #48, to #2 second place in profits for the region. Shrinkage decreased by 24% under my watch. I became familiar with how to prosper in the unforgiving Retail Industry. I trained, hired, and promoted quality employees to Keyholders and Assistant Managers while terminating poor performers. It was this job which solidified my interest in payment processing and eCommerce. From 1998 to 1999 (1 year) Fully Licensed Intermediary @ Specialized in helping clients sign up for Life, Health, Property & Casualty Insurance plans. Focused on Union member benefits. Also licensed in Series 7 and Series 63 for Stock, Bonds, and Mutual Funds retirement planning. From 1998 to 1999 (1 year) Greater Milwaukee AreaSurveillance Technician Supervisor @ Setup and installed Security Cameras, PTZ remote control cameras, infrared, and Spectra fiber optic technologies. Installed magnetic door locks, proxy card readers, and programmed a Pelco camera Matrix server. Caught and Reported both internal and external theft, supervised a staff of 2 to 3 Surveillance Operators. From February 1995 to August 1998 (3 years 7 months) Independent Insurance Agent @ From December 1997 to February 1998 (3 months)

Business Administration and Management, General @ University of Phoenix From 2003 to 2006 System, Networking, and LAN/WAN Management/Manager @ TechSkills of Brookfield From 1999 to 2000 Certification, Surveillance Operations & Management @ University of Nevada-Reno From 1998 to 1998 Liberal Arts and Sciences/Liberal Studies @ Milwaukee Area Technical College From 1995 to 1996 Commercial and Advertising Art @ Milwaukee Institute of Art & Design From 1994 to 1995 Jim Bembenek II is skilled in: E-commerce, Wireless, Payment Card Processing, Credit Cards, Merchant Services, Electronic Payments, Check 21, Payment Systems, MySQL, Payment Gateways, Payment Industry, E-payments, Mobile Payments, Payments, Payment Services