Jerome Hayes's Email

“I feel that my greatest strengths are firstly my strong commitment to providing a professional service to fellow colleagues. Secondly my skill at developing and maintaining a close working relationship with people from all social backgrounds, which in turn helps me to gain a in-depth understanding of their individual needs. Finally, my real passion for the HR field as a whole;an obsession which allows me to spot trends and develop best practices.” Warmest regards Jerome Hayes

Human Resources Analyst @ Supports in the oversight of human resources for multiple franchises within MUY Brands located in over ten states, including Texas, Minnesota, Iowa, Wisconsin, New Mexico, Pennsylvania, New Jersey, and Virginia. • Manages training modules and development for management positions within the restaurant level and completion in HRMS. • Controls policy and procedure enforcement, including Federal and State employment laws. • Coach management to balance business priorities and employee needs through situational approaches, while providing accurate HR guidance based on comprehensive knowledge of HR laws. • Collaborates with all levels of management during Company acquisitions to ensure flawless transition into HRMS. • Oversight of unemployment claims for Pizza Hut restaurants in Texas, Minnesota, New Mexico, Wisconsin, and Iowa. • Develops and maintains recruiting ads for Pizza Hut and Wendy's management positions, and assists Restaurant Managers in posting ads with local green sheets. • Performs and monitors Confidentiality Statements for external management hires and promotions which include criminal background checks, motor vehicle reports, and administration of drug testing. • Initiates and track six month MVRs for all management and driver positions for Pizza Hut restaurants. • Distribute tenure reports to drive annual reviews and service awards. . • Tracks assigned HR Audits for annual Best of the Best scores. • Completes and distributes period reporting which include new hire monthly reporting to OAG, Training Dollar report, Turnover and Retention reports, Period Bonus reports, TALX, and PTO reports. • Responsible for conducting exit interviews, employment verifications, and responding to inquiries regarding employment procedures, policies, payroll, and other HR related topics. . From April 2015 to Present (9 months) Human Resources Implementation Administrator @ Ensure a direct bottom line impact by enabling the flow of new revenue through the client implementation process Ensure a direct impact to customer perception of ADP by providing a high quality on-boarding experience Provide a positive and professional onboarding experience for all new customers Help to generate future business from existing customers From November 2014 to April 2015 (6 months) Human Resources Onboarding Analyst @ •Ensures all newly hired and re-hired Family Member information is complete before entering into JDE by payroll deadline. Ensures appropriate forms are forwarded to Payroll Analyst. Verifies information such as W-4, I-9 Direct Deposit, Data Entry Information, and Acknowledgment Form. •Receives Personnel Action Notices (PAN’s), including promotions, demotions, transfers, merit increases, terminations and address changes. Verifies all documents for completeness and accuracy. Enters document changes and forwards to Imaging by Payroll deadline. •Takes detailed information from callers to ensure that pertinent information is gathered prior to escalation and/or dispatching. •Handles complaint calls from the field and assigns to the appropriate HR representative. Enters all call information into the Numera and escalates calls as appropriate. •Transfers inquiry calls to the operator for proper routing when necessary. •Provides back up to other Analysts during absences. •May process Family Members into E-Verify. •Responsible for clearing “no pay” reports and following up with Operations regarding status of paperwork. •Responsible for clearing assigned reports. •Ensures all PANS, hew hire packets, address changes, direct deposits, W4 changes in assigned folders have been processed by deadline. •Responsible for following up on all items within assigned folders. •Works collaboratively with others (internally and externally) to achieve common objectives, goals and results. From 2014 to December 2014 (less than a year) Talent Acquisition Specialist @ Helping job seekers develope employment interview saavy as well as aide in the development of resume writing, job searching and career goal setting From January 2013 to April 2014 (1 year 4 months)

Bachelor of Business Administration (B.B.A.) Human Resource Managment, Human Resources Management/Personnel Administration, Organizational Development @ Texas A&M University-San Antonio From 2012 to 2015 Bachelor of Business Administration (BBA), Human Resources/ Organizational Development @ Texas A&M San Antonio From 2010 to 2014 Jerome Hayes is skilled in: Start-ups, Product Management, Business Strategy, Business Development, Entrepreneurship, New Business Development, Strategic Planning, Strategy, Management, Human Resources, Management Consulting, Team Building, Marketing Strategy, Change Management, Training