Emergency Logistics Manager @ Norwegian Refugee Council
Bachelor of Commerce (BCom), Accounting and Finance @
Lincoln University (NZ)
Logistics Manager @ From September 2014 to Present (1 year 4 months) Logistics Advisor @ Responsible for providing support to the Logistic team, including strengthening the internal systems between NRC offices; and training logistic staff according to NRC rules and guidelines. From October 2013 to September 2014 (1 year) Emergency Logistics Manager @ From July 2013 to
Logistics Manager @ From September 2014 to Present (1 year 4 months) Logistics Advisor @ Responsible for providing support to the Logistic team, including strengthening the internal systems between NRC offices; and training logistic staff according to NRC rules and guidelines. From October 2013 to September 2014 (1 year) Emergency Logistics Manager @ From July 2013 to October 2013 (4 months) Zone Logistics Coordinator @ In this role I was responsible for providing regional logistics services to IFRC operation and offices in Asia Pacific including management and mobilisation of pre-positioned stock, international transport by sea, air and road, field logistics set-up and logistics capacity building.
Coordinated and managed the international IFRC logistics support for all new emergency operations in the region over the last four years including amongst others Myanmar Typhoon Nargis 2008, China Sichuan Earthquake 2008, Indonesia Padang Earthquake 2009 and Pakistan Floods 2010.
Provided logistics support to other regions when required including Haiti earthquake 2010 and Turkish Earthquake 2011.
At any one time technically line managed up to twenty field logistics staff ensuring that they have the proper support and resources and are properly briefed on their roles and responsibilities.
Manage the Regional Logistics warehouse with stock ready (approx value CHF6 million) at any one time to support more than 100,000 people.
Carry out assessments, evaluations and projects for emergency operations and on-going programmes with regards to supply chain set-up.
Set-up and facilitation of logistics training and workshops for IFRC logisticians within the region covering different aspects of the supply chain from basic to intermediate levels.
Manage the budget (approx value CHF500,000) and up to four staff within the General Logistics sub-unit including staff development and appraisals.
Manage the trainee logistics delegate programme (nine trainees over a four year period) which provides a comprehensive six months on job training programme in IFRC logistics. From February 2008 to September 2012 (4 years 8 months) Kuala Lumpur, MalaysiaActing Head of Regional Logistics Unit @ In this role I managed the delivery of logistics services to IFRC operations and fifteen country and four regional offices in Asia Pacific including asset mobilisation, warehouse and pre-positioned stock management, sourcing and procurement, fleet services, training and field logistics set-up.
Led the development and implementation of the new five year logistics strategy in Asia Pacific, including input into global projects linked to systems, infrastructure, HR, cost recovery and communication.
Managed the delivery of logistics services to IFRC emergency operations across Asia Pacific including amongst others new operations in Pakistan, Philippines, Myanmar, Japan, New Zealand and Bangladesh.
Managed and reported on the Regional Logistics Unit annual budget (approx. CHF1.5 million) and through the cost recovery mechanism ensured the unit was in surplus for year ended Dec 2011.
Managed the human resources (ten expatriate and national staff) in the Regional Logistics Unit including day to day support and supervision, timely appraisals, planning and supervision of staff development activities.
Built strong relationships with all key stakeholders and ensured timely and accurate reporting to HQ Logistics department in Geneva and Asia Pacific Senior Management for the global executive reports, project reports, cost recovery and key performance indicators. From March 2011 to January 2012 (11 months) Kuala Lumpur, MalaysiaRegional Logistics Delegate @ Highlights
Advised and coordinated technical details for the establishment and management of the IFRC regional warehouse in Kuala Lumpur with the selected 3rd party provider of warehouse services, including receiving, storage, reporting and dispatch of goods and associated Standard Operating Procedures.
Supported the planning, co-ordination and management of transportation for emergency and on-going operations in the region.
Overall management of a supply chain project to procure, transport, warehouse and deliver construction material for the building of 2,000 homes on Nias Island, Indonesia.
Led the regional logistics mapping exercise and the process of data consolidation and analyses of the logistics services and resources in the Asia Pacific region. From October 2006 to February 2008 (1 year 5 months) Kuala Lumpur, MalaysiaLogistics Delegate @ In this role I provided logistics services in support of the IFRC Tsunami operations in Indonesia from their hub office and first international point of entry in Medan.
Managed, and maintained up to three warehouses containing IFRC relief and recovery stock, ensuring proper receipt and despatch of items as requested by the field.
Involved in the supply chain set-up and logistics management of the IFRC transitional shelter project to procure, transport, warehouse and deliver construction material for 20,000 houses.
Managed and supported up to five logistics staff, ensuring proper training and opportunities for development.
Planned and organised the Medan IFRC office fleet requirements and assisted Head of Office in planning best use of vehicles.
Organised the transportation, customs clearance and other formalities for incoming goods through the first point of entry in Medan ensuring the timely receipt into delegation warehouses.
Procurement of goods and services locally on behalf of the delegation following IFRC standard practises and keeping documentation to full audit trail standards. From November 2005 to May 2006 (7 months) Medan Area, North Sumatera, IndonesiaTeam Leader @ In this role I was responsible for the value added logistics services to P&O Nedlloyd customers such as Unilever who required 3rd party end to end supply chain support.
Supervised and led the P&O Nedlloyd Logistics process and activities in New Zealand.
Supported Sales and Marketing in providing Logistics advice to clients.
Line managed and supported three Logistics Coordinators in their daily tasks.
Ensured Standard Operating Procedures and Service Level Agreements were prepared and current for all Logistics New Zealand clients.
Actioned all client/supplier queries and complaints received. From January 2005 to October 2005 (10 months) Assistant Relationship Manager @ Highlights
Provided full support to a senior relationship manager responsible for the day to day management of a dedicated group of corporate clients.
Preparation of complex credit submissions and recommendations, incorporating full financial analysis.
Monitored client accounts on a day to day basis and recommended appropriate courses of action.
Responded to client queries and built long-term relationships with customers. From July 2004 to November 2004 (5 months) Shipping & Logistics Coordinator @ In this role I was responsible for managing all the import and export freight for the manufacturing and sales teams of ERICO Australia.
Actioned all documentation for air and sea import /export shipments, including all documentation required under documentary Letters of Credit and other payment security.
Liaised with sales staff, warehouse staff, customer service, freight forwarders, shipping companies and customers to ensure all goods were despatched and received on time and in good condition.
Responsible for all domestic freight requirements, including quotes, negotiating freight contracts, troubleshooting and recommending carriers. From May 2003 to April 2004 (1 year) Sydney, AustraliaLogistics Coordinator @ Highlights
Managed, coordinated and executed all logistical functions in NZ relating to barley and wheat purchases and sales, including domestic movements, receivals and storage.
Assisted the Commercial Manager in managing the internally run stores.
Provided trader support to the NZ Grain Trader.
Actioned all contracts, contract administration and final costings of contracts.
Managed the stock and trading position reporting From September 2002 to February 2003 (6 months) Credit Analyst @ Highlights
Credit Analysis – Obtained, analysed and data-input customer financial information into the credit departments financial analysis software. Recorded and approved credit limits within delegated authority.
Administered Letters of Credit & other payment security – closely reviewed Letters of Credit to ensure the conditions, prices & terms of sale comply with the standard format and the sales contract.
Controlled Receivables – followed up with Buyers (unsecured sales) and Banks (secured sales) to ensure payments were made by due date.
Opened Letters of Credit – Liaised with Operations and Opening Banks to ensure that LC conditions, prices and terms of purchase complied with contract requirements. From August 1999 to July 2002 (3 years) London, United KingdomOperations Manager @ In this role I, coordinated and oversaw the day to day operations of the company’s foreign charter fleet.
Arranged the licensing and registration of up to six, 80 metre stern trawlers per year.
Supported the sales and marketing of up to 4,000MT of fish production per year.
Responsible for the international shipping and trade documentation for exports including administration of letters of credit and other payment security.
Responsible for the stock control function.
Organised the discharge, transport and storage of all fish production. From February 1995 to July 1999 (4 years 6 months) Trainee Manager @ This involved learning all facets of the deepwater fishing industry, including vessel chartering, stock control and marketing, quota management and fleet management. A component of this training included two voyages on Russian chartered trawlers as quality controller, one of five weeks for the 94’ Squid season and one of eight weeks for the 94’ Hoki season. From January 1994 to January 1995 (1 year 1 month)
Post Graduate Diploma in Commerce, Marketing @ Lincoln University (NZ) From 1993 to 1993 Bachelor of Commerce (BCom), Accounting and Finance @ Lincoln University (NZ) From 1990 to 1992 Jeremy Francis is skilled in: Humanitarian, Humanitarian Assistance, Disaster Response, Capacity Building, NGOs, International Development, Emergency Management, Coordination, Africa, Non-profits, Program Management, Logistics, Logistics Management, Community Development, Conflict
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